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Hilton Garden Inn Stoke on Trent

3.5 star property

Photo gallery for Hilton Garden Inn Stoke on Trent

Lobby sitting area
Family Room, 2 Single Beds, Connecting Rooms
Room, 1 Queen Bed, Accessible | Bathroom
Exterior
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA
  • Regent Theatre
    ‪4 min walk‬
  • Victoria Hall
    ‪5 min walk‬
  • Waterworld
    ‪17 min walk‬
  • Manchester (MAN)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Stoke-on-Trent

With a stay at Hilton Garden Inn Stoke on Trent, you'll be centrally located in Stoke-on-Trent, steps from The Potteries Museum and Art Gallery and within a 5-minute walk of Regent Theatre. .This hotel is 1.2 mi (1.9 km) from Victoria Hall and 1.3 mi (2.2 km) from Staffordshire University.

What's nearby

  • The Potteries Museum and Art Gallery - 2 min walk - 0.2 km
  • Regent Theatre - 4 min walk - 0.4 km
  • Victoria Hall - 5 min walk - 0.5 km
  • Waterworld - 17 min walk - 1.4 km
  • Staffordshire University - 19 min walk - 1.6 km

Getting around

  • Stoke-On-Trent Station - 6 min drive
  • Manchester Airport (MAN) - 49 min drive

Restaurants

  • ‪The Slamwich Club - ‬3 min walk
  • ‪Mitchell Arts Centre - ‬2 min walk
  • ‪The Sugarmill - ‬5 min walk
  • ‪Victoria Lounge Bar - ‬5 min walk
  • ‪Bottle Craft - ‬5 min walk

About this property

Hilton Garden Inn Stoke on Trent

Hotel with a fitness center, steps from The Potteries Museum and Art Gallery
Hilton Garden Inn Stoke on Trent offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 140 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Hilton Garden Inn Stoke on Trent has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 9 per night)
  • Uncovered parking on site (GBP 9 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 9.00 per night
  • Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 306 out of 493 reviews
Rating 8 - Good. 120 out of 493 reviews
Rating 6 - Okay. 34 out of 493 reviews
Rating 4 - Poor. 14 out of 493 reviews
Rating 2 - Terrible. 19 out of 493 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Was able to check in early which was a bonus as I'd travelled earlier than planned because of the threatened bad weather. I could not fault any staff I encountered, they were all very helpful. Lovely room with plenty of space. Very convenient for the regent theatre.
Stayed 2 nights in Jan 2025

10/10 Excellent

Neori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel spoilt by parking and breakfast
Room and hotel great Breakfast was terrible, completely dried up mushrooms and scrambled egg. Orange juice very acidic. Hot items not replenished properly. Really below par experience for this chain. Parking across the road not ideal, and drop off area unclear and nowhere near the hotel. A bit disappointed tbh
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot.
It was a perfect stay! Our room was spacious and very comfortable and clean. The hotel restaurant was excellent, as we had a quick lunch there in between activities. The staff at the front desk and restaurant were so kind and chatted with us about the area and our trip and gave recommendations when asked. We would definitely book here again if returning to the area. Thank you!
Stayed 2 nights in Jan 2025

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Disliked: Staff & service
You only pay for the nane .. room floor stained
Stayed 1 night in Dec 2024

8/10 Good

Lynette

Travelled with partner
Lovely stay while visiting relatives Will definitely use again
Stayed 1 night in Dec 2024

8/10 Good

Joanna Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Dec 2024

6/10 Okay

Mikey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent modern clean hotel.. Will definitely be staying again. Value for money.. A*****
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
The only real issue is lack of table and chair in my room to be able too use as a desk.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean rooms and friendly staff, Great place to stay if you’re in the area
Stayed 4 nights in Sep 2024

10/10 Excellent

Reece

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

simon

Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always happy to stay here
Great stay as always at this hotel, friendly staff, great service and comfortable rooms
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Stayed 2 nights in Oct 2024

10/10 Excellent

debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean, modern and comfortable Ideal location for our theatre vist Good quality breakfast with good choice. Will def book again
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
GONE DOWNHILL
BEDS NOT GOOD STAYED BEFORE,MANAGER NOT A NICE MAN,STAFF UNHELPFULL
Stayed 4 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop in Stoke on Trent
The one thing that stands out to me is there is no obvious area to stop the car, unload baggage and check in. I found a small lot behind the building and left my car there as I walked back to the front to check in. The car park is actually across the street and once that was explained to me it wasn’t too much of a bother.
Stayed 1 night in Oct 2024

10/10 Excellent

Sabrina

Stayed 1 night in Oct 2024

10/10 Excellent

D

Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new property and level of service was excellent as to be expected Only criticism is in finding the hotel car park. This is a paid for car park, paid upon arrival. At a fee of £9 I would expect signage to the car park to have been better.However, the signage from highway approaches are terrible. This needs addressing.
Stayed 1 night in Oct 2024