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North West Castle Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for North West Castle Hotel

Building design
Interior
Double or Twin Room, Balcony (Loch View Plus) | View from room
Indoor pool
2 bars/lounges

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Hot tub
  • Bar

Explore the area

Map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Stranraer Museum
    6 min walk
  • Castle of St John
    7 min walk
  • Galloway Burger Company
    3 min walk
  • Stranraer Station
    5 min walk

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room ( Loch View)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room ( Loch View)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic)

Family Triple Room (Classic)

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room (Loch View Room)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room (Loch View Room)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Double Room (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room (Classic)

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Similar properties

Front of property

The Portpatrick Hotel by Compass Hospitality

Pet-friendly
Free WiFi
Restaurant
Game room
4.1 out of 5, Very good, (411)
The price is AU$101
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Portpatrick Hotel by Compass Hospitality

About the area

Stranraer

When you stay at North West Castle Hotel in Stranraer, you'll be near the beach, within a 10-minute walk of Stranraer Museum and Castle of St John. .This eco-certified hotel is 0.5 mi (0.8 km) from Mull of Galloway Trail - North and 4.9 mi (7.9 km) from Castle Kennedy Gardens.

What's nearby

  • Stranraer Museum - 6 min walk
  • Castle of St John - 7 min walk
  • Cairnryan Port - 7 min drive
  • Cairnryan Stena Line Terminal - 11 min drive
  • Castle Kennedy Gardens - 12 min drive

Getting around

  • Stranraer Station - 5 min walk
  • Glasgow (PIK-Prestwick) - 71 min drive

Restaurants

  • ‪Hong Kong City - ‬4 min walk
  • ‪Henrys Bay House Restaurant - ‬9 min walk
  • ‪Bar Pazz - ‬6 min walk
  • ‪Custom House - ‬4 min walk
  • ‪Starfish Restaurant - ‬3 min walk

About this property

North West Castle Hotel

Eco-certified hotel with 2 restaurants and bars
North West Castle Hotel offers 73 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Stay in one of 73 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 8 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8 AM and 9:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 8 AM–9:30 AM: GBP 13.00 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 321 out of 631 reviews" "
Rating 8 - Good. 210 out of 631 reviews" "
Rating 6 - Okay. 66 out of 631 reviews" "
Rating 4 - Poor. 27 out of 631 reviews" "
Rating 2 - Terrible. 7 out of 631 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight B4 the Ferry
Good overnight with breakfast included. Keep up good work
Stayed 1 night in Sep 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and staff all very friendly and welcoming 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Barry

Business traveller
Disliked: Amenities, property conditions & facilities
This is an old, tired and sprawling property. If the owners spent a lot of money, it could be grand again, but I'm not sure there's a business case for that.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay as part of a holiday. Reception staff were welcoming and friendly. Meal was excellent. Bar staff friendly. Only 15 minutes from ferry crossing to Belfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Stayed 1 night in Sep 2024

10/10 Excellent

David Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, great staff
Great food, great staff and comfortable rooms - perfect nights stay
Stayed 1 night in Sep 2024

8/10 Good

JC

Stayed 1 night in Sep 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Presented Hotel
Very well presented hotel and comfortable rooms. Happy friendly staff - thank you.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Wedding during our stay. Music until midnight and people in hallways for another hour or so. I would not stay here again do to that
Stayed 2 nights in Aug 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
My stay was shortened because my ferry was cancelled and had to get a much earlier service, shower the staff made a special effort so that I could have a light B’fst before I left. Thanks to them .
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms and great staff.
The room was large and clean with views over Loch Ryan. Friendly and helpful staff. Restaurant food also good.
Stayed 2 nights in Aug 2024

6/10 Okay

Russell

Business traveller
Liked: Staff & service
Disliked: Room comfort
NEEDS SOME ATTENTION
Fairly dated rooms, but clean Biggest problem, like so many hotels, was the MATTRESS!! When i stay at a hotel, i expect to at least have a comfortable, clean bed This was a shocker. Especially when its over £100 a night The room had 2 single beds in it (i usually take a double if available) Every spring could be felt. The matrress was stained and had a finger sized hole in it. It also had July written on it. Presumably a replacement date, but what year? Thats when you know youre going to have a long night ahead The room had 2 separate rooms. One with a couch in it that was so out dated, it was scarey, while the other had the 2 single beds, with access to the bathroom The bathroom was fairly big and spotless. The shower worked well, so that was good The staff at the reception, bar area etc were great (I asked receptionist to organise an additional duvet for me to use as a topper for the bed, which she sorted out quickly) Maybe the management need to take a bit of time and check each room, test the beds, sit on the couches/sofas etc Upgrade where necessary
Stayed 1 night in Aug 2024

10/10 Excellent

Olasanmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Neil, Salamander Bay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Probably the largest hotel and was clean and comfortable. Did not eat or drink for dinner as wanted to go an explore the town. Breakfast was very good and staff very friendly.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Business traveller
Liked: Amenities
Hotel is a bit dates but staff were great and food was good as well. Will stay again
Stayed 1 night in Aug 2024

6/10 Okay

Doug

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Noisy
The room was clean but very tired and basic. Our room also looked over the Morrisions store next door and from approx 01:30 my wife was kept awake by the delivery trucks coming and going and unloading during the night. I was only awoken once by this but i am a very sound sleeper. I found the room to be very expensive for what it was but the staff were nice and helpful.
Stayed 1 night in Aug 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities (spa and pool in particular was pleasant) and friendly and helpful staff.
Stayed 2 nights in Aug 2024

6/10 Okay

Julie

Disliked: Staff & service, property conditions & facilities, room comfort
Clean but Dated
E mailed a few days in advance of stay to double check we were ok checking in after 10pm but never received a reply. Check in was ok, a nice man called Euan I think who was covering the bar and reception. Room clean but very dated. Curtains and carpets threadbare and very old fashioned furniture.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

6/10 Okay

Derek

Travelled with family
Smell of cannabis in corridors ,and also in room at night,not what you expect,breakfast nothing special for high price
Stayed 2 nights in Aug 2024