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North West Castle Hotel

3.0 star property

Photo gallery for North West Castle Hotel

Building design
2 bars/lounges
Indoor pool
Double or Twin Room, Balcony (Loch View Plus) | View from room
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Hot tub

Explore the area

Map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Cairnryan Port
    ‪7 min drive‬
  • Cairnryan Stena Line Terminal
    ‪11 min drive‬
  • Castle Kennedy Gardens
    ‪12 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room ( Loch View)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room ( Loch View)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic)

Family Triple Room (Classic)

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room (Loch View Room)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room (Loch View Room)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Double Room (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room (Classic)

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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  • Free WiFi
  • Restaurant
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4.1 out of 5, Very good, (442)
The price is AU$289
for 1 room
includes taxes & fees
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About the area

Stranraer

With a stay at North West Castle Hotel in Stranraer, you'll be near the beach, within a 10-minute drive of Cairnryan Port and Castle of St John. .This eco-certified hotel is 0.4 mi (0.6 km) from Stranraer Museum and 0.5 mi (0.8 km) from Mull of Galloway Trail - North.

What's nearby

  • Stranraer Museum - 6 min walk - 0.5 km
  • Castle of St John - 7 min walk - 0.7 km
  • Cairnryan Port - 7 min drive - 8.3 km
  • Cairnryan Stena Line Terminal - 11 min drive - 10.9 km
  • Castle Kennedy Gardens - 12 min drive - 8.0 km

Getting around

  • Stranraer Station - 5 min walk
  • Glasgow (PIK-Prestwick) - 71 min drive

Restaurants

  • ‪Hong Kong City - ‬4 min walk
  • ‪Henrys Bay House Restaurant - ‬9 min walk
  • ‪Bar Pazz - ‬6 min walk
  • ‪Custom House - ‬4 min walk
  • ‪Starfish Restaurant - ‬3 min walk

About this property

North West Castle Hotel

Eco-certified hotel with 2 restaurants and bars
North West Castle Hotel offers 73 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Stay in one of 73 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 8 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8 AM and 9:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 347 out of 682 reviews
Rating 8 - Good. 225 out of 682 reviews
Rating 6 - Okay. 74 out of 682 reviews
Rating 4 - Poor. 29 out of 682 reviews
Rating 2 - Terrible. 7 out of 682 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet break

Excellent break as normal.the staff makes the hotel.great to see Dorothy and Yvonne.always got a chat for you and so hospitable.Jill came down to see us.she has taken a different position in the hotel.its always good to see her smiling face.food was excellent as normal.had a few hours each day in the pool.even management had a wee gab with is.great to hear about Gail’s honour she works so hard.we will be back again this year.if anyone is looking for a small break to relax with good friendly staff then don’t go by here.a shout out to the young girl behind the bar in the curling rink.great service
Stayed 3 nights in Jan 2025

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Annie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific stay

Stay was fantastic.Some small repairs needed in the leisure suite but it did not affect our enjoyment of it. Hotel is a bit dated in places but there was evidence of ongoing work. Hotel is very central to the town. Staff and food were excellent. We had a very relaxing few days and had a wonderful room overlooking the Loch.
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah O

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah O

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pool & games room. Very convenient for the ferry ports
Stayed 1 night in Dec 2024

10/10 Excellent

Deirdre

Liked: Staff & service, property conditions & facilities, room comfort

A character hotel

A fabulous character hotel that we return to every year as we love the pool. the rooms are spacious, comfortable and warm (we always have a winter stay) and the staff are very friendly and welcoming
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dalene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Exactly what we were looking for.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Property was dated. Food was not enjoyable. Swiming pool was a bonus and made the stay better.
Stayed 1 night in Jan 2025

10/10 Excellent

Jean

Stayed 1 night in Dec 2024

10/10 Excellent

michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated, but the staff were all amazing and the facilities were excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional Scottish hotel and curling club.

One night stay prior to getting the ferry from Cairnryan. Reception staff welcoming after a late check in. Large room, well appointed and bright clean bathroom. Connected curling club is an added bonus, the bar area also serves snacks. This presented great value.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Lovely relaxing break. Food and service were excellent. Enjoyed the leisure centre although it has to be said that the pool area and changing rooms badly need upgrading. We would certainly consider a return visit.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

A rather grand hotel on the edge of Stranraer ideal for a stop before or after a ferry sailing from Cairnryan or as a tour base for the Rhinns of Galloway. Good sized room with en suite bathroom. Slightly dated in appearance but good hot water! Great breakfast with freshly cooked hot food to order. Ample parking. Only negative was the room was slightly too hot for my liking - but that's a personal preference
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all.

A nice hotel with very nice staff. Feels homely and old fashioned which, depending on your taste, is good or bad. I didn’t need to really use any of the services provided, but they seemed attentive to their guests’ needs. WiFi was shocking, but because of location, that should be expected. Curling rinc is epic.
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Last minute booking due to travel changes! The hotel was perfect for us for a one night stopover - clean and a decent sized family room holding the three of us! Staff very nice and friendly and a good breakfast!
Stayed 1 night in Dec 2024

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, room comfort
A great hotel tucked away in Stranraer. We are regulars here now as we love the ambience, character and comfort of this hotel. The evening meal was superb with a good choice of menu. The room was spacious and luxurious and I always love a hotel with a bath!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Stayed 1 night in Dec 2024

6/10 Okay

C

Travelled with family
Liked: Cleanliness, staff & service
It was not what I was expecting especially for breakfast. You know when you get a feeling when walking into a room. It was like an atmosphere of someone dying. Google maps was taking me to the petrol station next door. I think I went on the wrong day. Not even customers are friendly booking in. Luckily it was just for one night
Stayed 1 night in Nov 2024

8/10 Good

Mrs P

Stayed 1 night in Dec 2024