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North West Castle Hotel

3.0 star property

Photo gallery for North West Castle Hotel

Building design
Indoor pool
Double or Twin Room, Balcony (Loch View Plus) | View from room
2 bars/lounges
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Hot tub

Explore the area

Map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Castle of St John
    ‪7 min walk‬
  • Cairnryan Port
    ‪7 min drive‬
  • Cairnryan Stena Line Terminal
    ‪11 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room ( Loch View)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room ( Loch View)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic)

Family Triple Room (Classic)

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room (Loch View Room)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room (Loch View Room)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Double Room (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room (Classic)

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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  • Parking included
  • Free WiFi
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4.1 out of 5, Very good, (360)
The price is AU$157
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includes taxes & fees
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About the area

Stranraer

With a stay at North West Castle Hotel in Stranraer, you'll be near the beach, within a 10-minute drive of Cairnryan Port and Castle of St John. .This eco-certified hotel is 0.4 mi (0.6 km) from Stranraer Museum and 0.5 mi (0.8 km) from Mull of Galloway Trail - North.

What's nearby

  • Stranraer Museum - 6 min walk - 0.5 km
  • Castle of St John - 7 min walk - 0.7 km
  • Cairnryan Port - 7 min drive - 8.3 km
  • Cairnryan Stena Line Terminal - 11 min drive - 10.9 km
  • Castle Kennedy Gardens - 12 min drive - 8.0 km

Getting around

  • Stranraer Station - 5 min walk
  • Glasgow (PIK-Prestwick) - 71 min drive

Restaurants

  • ‪Hong Kong City - ‬4 min walk
  • ‪Henrys Bay House Restaurant - ‬9 min walk
  • ‪Bar Pazz - ‬6 min walk
  • ‪Custom House - ‬4 min walk
  • ‪Starfish Restaurant - ‬3 min walk

About this property

North West Castle Hotel

Eco-certified hotel with 2 restaurants and bars
North West Castle Hotel offers 73 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Stay in one of 73 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 8 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8 AM and 9:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 341 out of 668 reviews
Rating 8 - Good. 220 out of 668 reviews
Rating 6 - Okay. 72 out of 668 reviews
Rating 4 - Poor. 28 out of 668 reviews
Rating 2 - Terrible. 7 out of 668 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Stayed 1 night in Dec 2024

10/10 Excellent

michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated, but the staff were all amazing and the facilities were excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Scottish hotel and curling club.
One night stay prior to getting the ferry from Cairnryan. Reception staff welcoming after a late check in. Large room, well appointed and bright clean bathroom. Connected curling club is an added bonus, the bar area also serves snacks. This presented great value.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Lovely relaxing break. Food and service were excellent. Enjoyed the leisure centre although it has to be said that the pool area and changing rooms badly need upgrading. We would certainly consider a return visit.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
A rather grand hotel on the edge of Stranraer ideal for a stop before or after a ferry sailing from Cairnryan or as a tour base for the Rhinns of Galloway. Good sized room with en suite bathroom. Slightly dated in appearance but good hot water! Great breakfast with freshly cooked hot food to order. Ample parking. Only negative was the room was slightly too hot for my liking - but that's a personal preference
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all.
A nice hotel with very nice staff. Feels homely and old fashioned which, depending on your taste, is good or bad. I didn’t need to really use any of the services provided, but they seemed attentive to their guests’ needs. WiFi was shocking, but because of location, that should be expected. Curling rinc is epic.
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Last minute booking due to travel changes! The hotel was perfect for us for a one night stopover - clean and a decent sized family room holding the three of us! Staff very nice and friendly and a good breakfast!
Stayed 1 night in Dec 2024

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, room comfort
A great hotel tucked away in Stranraer. We are regulars here now as we love the ambience, character and comfort of this hotel. The evening meal was superb with a good choice of menu. The room was spacious and luxurious and I always love a hotel with a bath!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Stayed 1 night in Dec 2024

6/10 Okay

C

Travelled with family
Liked: Cleanliness, staff & service
It was not what I was expecting especially for breakfast. You know when you get a feeling when walking into a room. It was like an atmosphere of someone dying. Google maps was taking me to the petrol station next door. I think I went on the wrong day. Not even customers are friendly booking in. Luckily it was just for one night
Stayed 1 night in Nov 2024

8/10 Good

Mrs P

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great hotel
We have stayed several times before so appreciate the reassuring feeling of this old hotel. It was certainly the best place to sit out storm Darroigh! Slightly old fashioned but thats ok. Very clean. Only thing - reception staff did not smile, not welcoming, rather negative at enquiries eg a No without a polite ‘ Sorry’. Cleaning staff excellent & deserving.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joy

Had a very nice one night stay and will definitely return, Lovely big room, great undisturbed sleep, nice and warm with a lovely view. Thank You 😊
Stayed 1 night in Dec 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional hotel with quirks
Lovely traditional hotel…curling rink fab & great to sit in the alpine bar and watch it… Was last here 6 years sgo, games room still here which is great for families but could do with a wee upgrade , small soft-play area maybe handy and a few more family friendly games & change of seating & tables.. Rooms very spacious but lacking in modernisation same with bathroom's, very dated, however clean and tidy and nice view of loch ryan from our room… Breakfast was great, served to us in a lovely dining room..we helped ourselves to toast, juice and cereal…staff friendly and professional… Loads of carparking at front side and back The Ross bar is nicely decorated with plenty of tables and couches & chatty bar staff, actually loads of seating all around the hotel… Will be back and hopefully sooner than 6 years..need to try the pool next time…
View from room 68
Plenty of lovely christmas decorations up all over the hotel
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Curling rink below the hotel was a novel thing! EV charging in the car park for overnight (slower) charging was helpful.
Stayed 1 night in Nov 2024

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing food. Lovely service. Great pool and jacuzzi comfy beds. Only thing i can say is maybe tge rooms need a re-vamp. Its quite dated. Still beautiful stay
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel with facilities
Hotel is lovely and rooms clean and basic for standard room. Food in restaurant was lovely however the breakfast on both days was terrible. Probably would not go back but only due to the terrible breakfast
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Polite staff and excellent breakfast
Stayed 1 night in Nov 2024