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Zenitude Hôtel - Résidences Les Portes d'Alsace

3.0 star property

Photo gallery for Zenitude Hôtel - Résidences Les Portes d'Alsace

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Reception
Garden
Exterior
Superior Studio, Balcony | Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Laundry
  • Pet-friendly
  • Kitchen
  • Housekeeping

Explore the area

Map
2, Rue des Puits, Mutzig, Bas-Rhin, 67190
  • Fort de Mutzig
    ‪2 min drive‬
  • Market Square
    ‪12 min drive‬
  • Obernai Tourism Office
    ‪12 min drive‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Apartment, 1 Bedroom, Accessible, Balcony

Superior Apartment, 1 Bedroom, Accessible, Balcony | Private kitchenette

Superior Apartment, 1 Bedroom, Accessible, Balcony

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Large Twin Trundle Bed

View all photos for Standard Studio

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Studio

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Studio, Balcony

Family Studio, Balcony | Living room

Family Studio, Balcony

  • 42 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Twin Trundle Bed and 1 Twin Bunk Bed

View all photos for Superior Studio, Balcony

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Studio, Balcony

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom, Balcony

Family Apartment, 1 Bedroom, Balcony

Family Apartment, 1 Bedroom, Balcony

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Mutzig

A stay at Zenitude Hôtel - Résidences Les Portes d'Alsace places you in the heart of Mutzig, within a 5-minute drive of Chartreuse Museum and Office de Tourisme Region Molsheim-Mutzig. .This eco-certified aparthotel is 18.8 mi (30.3 km) from Zenith Strasbourg and 3.2 mi (5.1 km) from Bowling du Trefle.
View more Aparthotels in MutzigOpens in a new window

What's nearby

  • Fort de Mutzig - 2 min drive - 1.7 km
  • Chartreuse Museum - 4 min drive - 3.5 km
  • Market Square - 12 min drive - 13.5 km
  • Obernai Tourism Office - 12 min drive - 13.8 km
  • Robert Blanck Alsace Wine - 14 min drive - 14.3 km

Getting around

  • Mutzig Station - 19 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 27 min drive

Restaurants

  • ‪Hostellerie Petit Dragon - ‬9 min walk
  • ‪S'dorf Stuebel - ‬3 min drive
  • ‪Bar Idee Fixe - ‬4 min drive
  • ‪Caveau de la Metzig - ‬4 min drive
  • ‪Go Pizza - ‬4 min drive

About this property

Zenitude Hôtel - Résidences Les Portes d'Alsace

Eco-certified aparthotel in Mutzig with a sauna
Zenitude Hôtel - Résidences Les Portes d'Alsace offers 85 accommodations with complimentary toiletries. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This Mutzig aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 85 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and electric kettles, and housekeeping is provided daily.
Enjoy recreation amenities such as a sauna or take in the view from a terrace. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a vending machine.
Grab a bite from the snack bar/deli, or stay in and take advantage of the aparthotel's room service. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include laundry facilities, an elevator, and a vending machine. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 5 per night)
  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 12.90 for adults and EUR 6 for children
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 5 per pet per day
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city centre

Things to do

  • Bicycle parking
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 85 units
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (8:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 4:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
On Sundays, reception hours are 8 AM to noon and 3-7 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 0.83 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6 for children
  • Covered self parking fee: EUR 5 per night
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 50; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Portes d'Alsace
Portes d'Alsace Apartment
Portes d'Alsace Apartment Mutzig
Portes d'Alsace Mutzig
Zenitude Hotel-Residences Les Portes D'Alsace Mutzig, France
Hôtel-Résidences Portes d'Alsace Apartment Mutzig
Hôtel-Résidences Portes d'Alsace Apartment
Hôtel-Résidences Portes d'Alsace Mutzig
Hôtel-Résidences Portes d'Alsace
Zenitude Hôtel-Résidences Portes d'Alsace Apartment Mutzig
Zenitude Hôtel-Résidences Portes d'Alsace Apartment
Zenitude Hôtel-Résidences Portes d'Alsace Mutzig
Zenitude Hôtel-Résidences Portes d'Alsace
Hôtel Résidences Les Portes d'Alsace
Zenitude Hôtel-Résidences Portes d'Alsace House Mutzig
Zenitude Hôtel Résidences Les Portes d'Alsace
Zenitude Hôtel-Résidences Portes d'Alsace House
Hôtel Résinces Les es d'Alsac
Zenitude Hôtel Résidences Les Portes d'Alsace

Zenitude Hôtel - Résidences Les Portes d'Alsace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 94 out of 207 reviews
Rating 8 - Good. 86 out of 207 reviews
Rating 6 - Okay. 16 out of 207 reviews
Rating 4 - Poor. 9 out of 207 reviews
Rating 2 - Terrible. 2 out of 207 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

barbara

Travelled with family
Disliked: Cleanliness
There was steaky floor and duster but the beds were very comfortable
Stayed 2 nights in Aug 2024

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness
Spacious. Very reasonable price. Near wine trail. Air conditioning would be a nice addition.
Stayed 1 night in Aug 2024

10/10 Excellent

SHARON

Liked: Cleanliness, room comfort
Recommended hotel.
Really enjoyed our stay. Our room was spacious, clean and very well equipped. The shower was excellent.
Stayed 1 night in Jun 2024

10/10 Excellent

Sangrok, Gainesville

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort
Two nights in the general area.
Two nights spent to see the locale area & the room was ideal with two comfortable beds which ensured good nights' sleep. The room was latge enough & with minus 7 Celsius it was easy to have the required comfort. We will certainly use Zenitude in future though most are in the perpheral parts of France.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mr. C.K.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staffs always give you a pleasant smile. You will enjoy your stay here.
Stayed 2 nights in Aug 2022

8/10 Good

Roald

Liked: Room comfort
OK, but some room for easy improvement
Spacious room quite well equipped. Communication around checkin times should be reviewed as some info says 8PM and some info 7PM. The correct appared to be 7PM. Drying some water spill from the floor left a quite dirty towel, so I guess cleaning could be better in some areas. But all in all an ok+ impression.
Stayed 2 nights in Jun 2022

10/10 Excellent

Nicola, Sheffield, UK

Travelled with family and small children
Liked: Cleanliness, amenities
Very well equipped, comfortable, clean, friendly staff, good location and very reasonably priced.
Stayed 1 night in Feb 2020

6/10 Okay

maria carolina

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
We spent one night at this place and it was clean and confortable.

10/10 Excellent

Kazuyuki, Leuven, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal apartment for family to visit Alsace towns
The room was clean, large enough for a family with 2kids. Location is a bit far from center of Strasbourg, but a large supermarket is in 5min by car. Instead, it is ideal location if you visit some small towns in Alsace by car. Only the thing is, the boiler tank in a room is not so large. We did not realize it at the first night, and my wife got just cold water.

10/10 Excellent

d, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good facilities
Better than a hotel room as you have fridge, microwave etc. the only downside is that you have to order breakfast the evening before, so if you arrive late you cannot have breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Bel établissement, bien situé, calme et agréable Le personnel est aimable et discret. Notre séjour a été très agréable, merci.
Stayed 4 nights in Dec 2024

8/10 Good

Eric

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Wilhelm

Travelled with group
Check-In hat sehr lange gedauert. Für alle 4 Doppelzimmer wurde pro Person zusätzlich ein Frühstück berechnet. Die Buchung erfolgte nach unserem Verständnis incl. Frühstück. Der Frühstücksraum ist viel zu klein für alle Gäste. Es kam zu langen Wartezeiten für einen Platz. Das Personal war offensichtlich überfordert. Alles sehr ärgerlich für einen so kurzen Trip. Wir werden das Hotel nicht mehr buchen und können es auch nicht empfehlen.
Stayed 1 night in Oct 2024

10/10 Excellent

Isabelle

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandrine

Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Utrolig meget støj fra gade ved siden af.
Stayed 3 nights in Aug 2024

8/10 Good

AUTIXIERE

Liked: Cleanliness
Tres dommage qu il n y ait pas de climatisation
Stayed 1 night in Aug 2024

6/10 Okay

Pernille

Travelled with family
Stayed 1 night in Jul 2024

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marianne Friis

Liked: Cleanliness, room comfort
Dejligt roligt hotel
Dejligt sted. Vores værelse havde en god stor altan (vi havde bestilt værelse med altan). God morgenmad. God beliggenhed til mange oplevelser.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mélanie

Travelled with family
Liked: Cleanliness, room comfort
Très bien
Très bon accueil à notre arrivée. Nous avons été satisfaits de notre nuit à cet hôtel. La literie était très bien.
Stayed 1 night in Jul 2024