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The Parlour Inn Ascend Hotel Collection

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Parlour Inn Ascend Hotel Collection

Breakfast and dinner served
Exterior
Exterior
Standard Room, 1 Queen Bed, Non Smoking
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
101 Wellington St, Stratford, ON, N5A2L4
  • Avon Theater Theatre Albert
    2 min walk
  • Stratford Thai Cuisine
    1 min walk
  • Stratford Station
    12 min walk
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    50 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Stratford

A stay at The Parlour Inn Ascend Hotel Collection places you in the heart of Stratford, steps from Avon Theater Theatre Albert and 3 minutes by foot from Avon Theatre. .This hotel is 26.4 mi (42.5 km) from University of Waterloo and 0.2 mi (0.3 km) from Stratford City Hall.

What's nearby

  • Avon Theatre - 3 min walk
  • Stratford City Hall - 3 min walk
  • Avon River - 6 min walk
  • Tom Patterson Theatre - 11 min walk
  • Festival Theatre - 3 min drive

Getting around

  • Stratford Station - 12 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 90 min drive

Restaurants

  • ‪Gilly's Pubhouse - ‬3 min walk
  • ‪Bentley's - ‬5 min walk
  • ‪Pazzo Taverna & Pizzeria - ‬5 min walk
  • ‪Coffee Culture - ‬3 min walk
  • ‪Joe's Diner - ‬1 min walk

About this property

The Parlour Inn Ascend Hotel Collection

Hotel in Stratford with a health club and a 24-hour front desk
The Parlour Inn Ascend Hotel Collection offers 28 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite for dinner at the hotel's restaurant, Parlour Steakhouse, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Parlour Steakhouse - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 25-25 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Parlour Steakhouse

Things to do

  • Health club

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Shower/bath combination
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Wet bar

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 25 per person
  • Pet fee: CAD 35.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Parlour Inn Stratford
Parlour Inn
Parlour Stratford
Best Western Plus The Parlour Historic Hotel Stratford
The Parlour Inn Stratford, Ontario
The Parlour Inn
The Parlour Ascend Collection
The Parlour Inn Ascend Hotel Collection Hotel
The Parlour Inn Ascend Hotel Collection Stratford
The Parlour Inn Ascend Hotel Collection Hotel Stratford

The Parlour Inn Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 366 out of 548 reviews" "
Rating 8 - Good. 128 out of 548 reviews" "
Rating 6 - Okay. 34 out of 548 reviews" "
Rating 4 - Poor. 13 out of 548 reviews" "
Rating 2 - Terrible. 7 out of 548 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

KAREN, SCARBOROUGH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and accommodating staff. Walkable to dining, shopping and the theatre. Lovely historical restoration.
Stayed 1 night in Sep 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities
The location is perfect: central but quiet. Our room was VERY small, but had everything needed. Our 'suite' was in the original, old part of the building, and so the floor was uneven and sloped, so that table lamps looked crooked! Our main issue: the queen sized bed was very uncomfortable: soft, lumpy and sagged into the middle; definitely not "hotel quality" = we didn't sleep well.... Dining room staff member was friendly and efficient, breakfast was good! We especially appreciated the shuttle service between hotel and theatre.
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Sep 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel, easy access to restaurants. A bit noisy at night with the window open. Shower in the bathroom wasn't as nice and pedestal sink was a bit small (no spot to put toiletries).
Stayed 1 night in Sep 2024

4/10 Poor

glenn

Travelled with group
Disliked: Staff & service, amenities
The room was not as clean as it should be. Every drawer squeaked when opened or closed. The bathroom door did not close properly. Housekeeping refreshed our towels every day but did not take away the used ones on 2 occasions. We had to ask for refills of the hair conditioner and body wash. We were left sitting in the restaurant for 15 minutes with water while the (one) waiter took orders from 4 other tables and refilled their coffee at least 3 times. We finally left and found another restaurant. My husband and I have stayed at the Parlour Inn every year for the last 4 years and our stays there have always been very good but the building is decaying and in need of upgrading as are the rooms.
Stayed 4 nights in Sep 2024

6/10 Okay

Peter, Gloucester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The in house restaurant was very good, but expensive for 2 salads. The room was nice and spacious, but the furniture was very old & tired and the room had a very musty smell. The bathroom was very nice. The bed was comfortable enough. But for the price paid for the room, one would expect more comfort.
Stayed 1 night in Sep 2024

10/10 Excellent

TED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Steven

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel that was close to everything in Stratford. We enjoyed our stay :)
Stayed 1 night in Sep 2024

6/10 Okay

Kobi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in downtown Stratford. Clean rooms. Pricy for basic room
Stayed 1 night in Aug 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice accommodation but overpriced
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Started great - ended just so-so.
I wish I could give the hotel a better rating. I think it’s important for old quaint hotels to survive and thrive.The room was fine and the front desk staff was great on the way in. They went out of their way to welcome us since it was our anniversary. The restaurant was ok - nice server and good food. In the morning however we had several interactions with the front desk that were unacceptable for a hotel that charges what it does. Both were housekeeping issues and went unresolved and seemed to be a result of lack of effort- the opposite of what a small hotel should be like!! I hope for future customers the morning staff is better.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I quite liked it and would be happy to stay there again. Minor quibbles - the A/C blew a cold breeze when it was on but the room warmed up fast when it was off. I couldn't find the right balance. The restaurant/bar's closing time of 8:00 p.m. is a bit early for me.
Stayed 2 nights in Aug 2024

8/10 Good

Charlotte

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little inn! Looking forward to staying here again! Rooms aren't very big, but are clean and wonderfully decorated. I think "Charming" sums it up/ Loved that it has the wonderful restaurant attached to it. Restaurant service was a little pokey; that's my only complaint. Shuttle service to the theater was an awesome bonus! Loved it!
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth, Farmington Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed and maintained rooms, especially for an older building. Restaurant is exceptional for dinner. Staff very helpful and friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very nice. Rooms were spacious with comfortable beds. Hotel was quiet. Also close to restaurants and the theatre.
Stayed 2 nights in Aug 2024

8/10 Good

Carolie

Travelled with partner
Liked: Cleanliness, staff & service
Slight smell in the hallway and PRN in the room The bath floors could have been cleaner then were founded on our arrival to our room. Other then the above enjoyable stay.
Stayed 1 night in Aug 2024

8/10 Good

Joseph, Oakville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room with multiple windows, two tvs and comfortable furniture/bed
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet, quaint hotel close to theatres
Quaint hotel within walking distance to the theatres. The front desk staff was friendly and helpful. Room was clean and comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Lovely hotel in a great location. Shuttle to Stratford theatres was an added bonus.
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Great location and terrific hotel.
Wonderful place to stay for a theatre weekend. Great bar and restaurant. Food was terrific. Perfect location. Even a theatre shuttle for the festival theatre so no parking concerns! Caleb and Sheri at from desk were amazing. Comfortable room. Very clean. The rose at night was a lively touch considering it was our 40th anniversary.
Stayed 3 nights in Aug 2024

8/10 Good

stephen, toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well-located near the city centre and the Festival properties. The staff was very attentive and the accomodation was suitable despite the fact that the hotel is housed in an older renovated facility and consequently our room had has a slightly musty odour.
Stayed 1 night in Aug 2024