I was placed into a room on the top floor. Mind you, there's no elevators, and the stairways are very narrow and quite dangerous when carrying your luggage up. Upon checking in the front desk agent was on the phone and ignored me for 10 minutes as I stood right in front of her. I get she was taking a reservation, but at least acknowledge my existence! The real disappointment was the room. It was really, really dirty. They didn't clean it from the previous guest because there was hair all over the sink, floor and in the shower. Gross. When I went to check out the front desk agent told me to wait because they needed to check the room. I was absolutely floored. I mean, who the heck would want to steal anything from this pathetic place? The TV is very small, the towels are frayed and worn out, and the place is just dirty. Don't stay here.