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RSL Cold & Hot Springs Resort Suao

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for RSL Cold & Hot Springs Resort Suao

Interior
Hot springs
Sports facility
Building design
Dock

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included

Explore the area

Map
No.301, Jhongyuan Rd., Suao, Yilan County, 270
  • Suao Cold Springs
    5 min walk
  • Nanfang Ao Fishing Port
    3 min drive
  • Nanfangao Nantian Temple
    3 min drive

Room options

View all photos for Western Style Double Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Western Style Double Room

  • 36 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Western Style Quadruple Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Western Style Quadruple Room

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Style Tatami Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Japanese Style Tatami Room

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese style room (Dual spring bath)

Premium bedding, down duvets, pillow-top beds, in-room safe

Japanese style room (Dual spring bath)

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Suao

A stay at RSL Cold & Hot Springs Resort Suao places you in the heart of Suao, within a 5-minute drive of Suao Cold Springs and Shenghu Shan. .This family-friendly resort is 8.9 mi (14.4 km) from Luodong Night Market and 14.6 mi (23.4 km) from Taipingshan National Forest Recreation Area.
View more Resorts in SuaoOpens in a new window

What's nearby

  • Suao Cold Springs - 5 min walk - 0.5 km
  • Nanfang Ao Fishing Port - 3 min drive - 3.0 km
  • Nanfangao Nantian Temple - 3 min drive - 3.0 km
  • Lucky Art Crayon Factory - 4 min drive - 4.3 km
  • Tofu Cape - 5 min drive - 3.7 km

Getting around

  • Suao Station - 11 min walk
  • Taoyuan International Airport (TPE) - 98 min drive

Restaurants

  • ‪鳳鳴蘇澳羊羹本舖 - ‬8 min walk
  • ‪耳東小館 - ‬3 min walk
  • ‪正好鮮肉小籠包 - ‬7 min walk
  • ‪永豐活海鮮餐廳 - ‬13 min walk
  • ‪新建利冰店 - ‬13 min walk

About this property

RSL Cold & Hot Springs Resort Suao

Baroque resort with 3 restaurants connected to the convention center in Suao
RSL Cold & Hot Springs Resort Suao offers 152 accommodations with espresso makers and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 45-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Hot springs and complimentary bicycles are featured at the resort. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 10 years old are not allowed in the fitness facility without adult supervision. Guests under 10 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. There are 10 hot springs open between 7:00 AM and 11:00 PM.
Make yourself at home in one of the 152 guestrooms featuring refrigerators and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 45-inch LCD televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and spring water baths.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, an outdoor pool, and an indoor pool. Additional features at this Baroque resort include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride on the complimentary shuttle, which operates within 6 kilometers.
Satisfy your appetite at Snack Bar, one of the resort's 3 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and 6 meeting rooms. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Snack Bar - Overlooking the pool, this café serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free local area shuttle up to 6 kilometres
  • Free return train station shuttle from 11:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–10:30 AM: TWD 4180-4180 for adults and TWD 2750-2750 for children
  • 3 restaurants
  • 1 bar

Restaurants on site

  • Snack Bar

Things to do

  • Arcade/games room
  • Bike parking
  • Bike storage
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 6

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hot springs open from 7:00 AM to 11:00 PM
  • Hot springs water temperature (Celsius) - 42
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Low-height plug sockets in bathroom
  • Portable shower seat
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive recycling policy
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Spring water bath
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 45-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property provides shuttle service to Luo Dong Transfer Station daily. Contact the property in advance to reserve the seats.
This property’s pool is open 7 AM-10 PM April-October and 8 AM-10 PM November-March.
Due to cleaning, this property's pool is closed from noon to 3 PM daily.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately TWD 4180 to 4180 for adults, and TWD 2750 to 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 24365486

We should mention

Pool access available from 3:00 PM to 10:00 PM
Hot springs access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 10 years old are not allowed in the fitness facility, and guests under 10 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

RSL Cold & Hot Springs Resort
RSL Cold & Hot Springs Resort Suao
RSL Cold Hot Springs
RSL Cold Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold Hot Springs Resort
Rsl Cold & Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold & Hot Springs Resort Suao Suao
RSL Cold & Hot Springs Resort Suao Resort
RSL Cold & Hot Springs Resort Suao Resort Suao

RSL Cold & Hot Springs Resort Suao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 188 out of 324 reviews" "
Rating 8 - Good. 101 out of 324 reviews" "
Rating 6 - Okay. 21 out of 324 reviews" "
Rating 4 - Poor. 6 out of 324 reviews" "
Rating 2 - Terrible. 8 out of 324 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

TSENG-WEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Shaoping

Stayed 1 night in Aug 2023

10/10 Excellent

Mitsuyoshi

Stayed 1 night in Jun 2023

10/10 Excellent

YI CHIEH

Stayed 1 night in Feb 2023

2/10 Terrible

jialin

Stayed 2 nights in Jan 2023

10/10 Excellent

CHEN-YI

Stayed 1 night in Dec 2022

10/10 Excellent

SiewHong

Stayed 1 night in Nov 2022

8/10 Good

Yoren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the in-room hot spring and SPA. They also have very friendly and nice staff. I would have enjoyed the time more if the food in the restaurant could have been better!
Stayed 2 nights in Oct 2022

8/10 Good

Chia Huang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

yen cheng

Stayed 1 night in Aug 2022

10/10 Excellent

CHIH TSUNG

Stayed 1 night in Jul 2022

10/10 Excellent

Shih Yi

Stayed 1 night in Feb 2022

10/10 Excellent

Yuan-Yu

Stayed 1 night in Dec 2021

8/10 Good

Yu Xi

Liked: Staff & service
Stayed 1 night in Dec 2021

10/10 Excellent

yikuan

Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Nov 2021

2/10 Terrible

KUEIFEN

Stayed 1 night in Nov 2021

10/10 Excellent

Ahmet Berkant

Stayed 1 night in Nov 2021

10/10 Excellent

Stephen

Stayed 1 night in Oct 2021

10/10 Excellent

Remon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel
the staff was very friendly ,the Hot and cold bath was amazing, hope we can make it again Soon.
Stayed 1 night in Sep 2021

10/10 Excellent

Yi Wei

Stayed 1 night in Sep 2021

6/10 Okay

Yi Ping

Stayed 2 nights in Sep 2021

8/10 Good

Makiko

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
2020年のサービスの方がより良かった
昨年宿泊し設備やサービスが良く気に入ったので台湾コロナ禍明けで泊まりに行きました。全体としてはリラックスして過ごせたのですが、コロナ対策に気を取られてか以前良かったサービス無くなっていたり有料になったりしていました。もっとホームページなどで案内して欲しいです。 1 送迎　直行バスが減便のため羅東駅前まで往復送迎をお願いしました。これは時間も適切で車も快適なので良かったです。 2 リゾート用ビーチサンダル 前回まではお部屋に無料で配置されていて、ホームページにも特に注釈が無かったので持参せずに行ったらなんと有料販売に。大したお金では無いもののがっかりした旨を伝えたら結果提供してくれましたが、最初から込みにしてくれた方が良いと思いました。 3 プールサイド 以前は先着順で使えたソファー席が1000元と有料に。遊泳プール以外はソーシャルディスタンスを保ってもマスク必須です。 4 朝食 洋食とお粥は美味しいですが、チキン麺は麺と鶏肉の味がほとんど無くクオリティにギャップがありました。 5 VIPアクセス フロントで認識されず、ホームページの説明を見せてようやく確認作業に入ったのでチェックインがややもたついたのが惜しいです。 せっかく素晴らしい施設を持っているので、今後の改善に期待します。
Stayed 2 nights in Sep 2021

8/10 Good

HUEI YUNG

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021