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Mercure Newbury West Grange Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Newbury West Grange Hotel

Reception
Exterior
Superior Double Room, 1 Double Bed
Children's play area - outdoor
Daily full breakfast (GBP 12.50 per person)

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Cox's Lane, Bath Road, Midgham, Thatcham, England, RG7 5UP
  • 4 Kingdoms Adventure Park
    7 min drive
  • Greenham Common
    7 min drive
  • Bucklebury Farm Park
    9 min drive
  • Farnborough (FAB)
    52 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Property grounds

Regency Park Hotel

Pool
Hot tub
Spa
Parking included
4.1 out of 5, Very good, (580)
The price is AU$141
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Regency Park Hotel

About the area

Thatcham

Located in Thatcham, Mercure Newbury West Grange Hotel is in a rural location, within a 5-minute drive of Kennet & Avon Canal and St. Mary's Church (Thatcham). .This hotel is 12.4 mi (20 km) from Highclere Castle and 13.5 mi (21.7 km) from Thames River.

What's nearby

  • Greenham Common - 7 min drive - 6.9 km
  • Newbury Racecourse - 9 min drive - 7.4 km
  • Donnington Castle - 10 min drive - 9.3 km
  • Watermill Theatre - 12 min drive - 11.1 km
  • Highclere Castle - 20 min drive - 20.0 km

Getting around

  • Thatcham Station - 2 min drive
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪Southern Fried Chicken - ‬3 min drive
  • ‪Swan - ‬2 min drive
  • ‪The White Hart - ‬4 min drive

About this property

Mercure Newbury West Grange Hotel

Hotel in Thatcham with a 24-hour front desk and a restaurant
Mercure Newbury West Grange Hotel offers 63 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 63 individually furnished guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services, a television in a common area, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Thatcham? This hotel has 699 square feet (65 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:00 AM.
Mercure Newbury West Grange Hotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi is limited to 15 hours per day
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 12.50 for adults and GBP 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space (699 square feet)
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 51
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • 5 steps to reach property
  • Thin carpet in public areas

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 30-inch HDTV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Individually furnished
  • Iron/ironing board (on request)
  • LED light bulbs
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 1:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 20.0 per stay

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 10 for children
  • Crib (infant bed) fee: GBP 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 15 hours per day
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Thatcham
Mercure bury West Grange That
Mercure Newbury West Grange
Mercure Newbury West Grange Hotel Hotel
West Grange
West Grange Hotel
Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Hotel Hotel Thatcham

Mercure Newbury West Grange Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 107 out of 347 reviews" "
Rating 8 - Good. 155 out of 347 reviews" "
Rating 6 - Okay. 45 out of 347 reviews" "
Rating 4 - Poor. 23 out of 347 reviews" "
Rating 2 - Terrible. 17 out of 347 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Shanita

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

melvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for a family event it was just perfect for location large car park clean and comfortable with air conditioning I thought the cost for breakfast was a little high though but other than that a great stay
Stayed 2 nights in Aug 2024

6/10 Okay

Penny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Laura on reception was helpful and friendly. Excellent parking and EV charging. The front garden is very pretty. A bus stops just up the road that goes into Newbury if you want to leave the car behind. Cons: Freeview TV not working - either no signal or screen pixelated. No BBC channels even it it had worked. Expected to eat dinner off a coffee table in the bar after booking a table in the restaurant for dinner. The restaurant was set up for a wedding the next day so was not being used. We cancelled the booking and had a really nice meal at the Berkshire Arms just down the road. The flush on the toilet worked but was very stiff. It was not clear which way to turn on the tap on the wash basin and so I kept dowsing myself and the entire room with water! The room was very hot. The air con seemed to work on one setting only, so was too strong. Turning it down had no effect so we turned it off. We have stayed here before but now there seems to be fewer staff (poor waitress in duty at breakfast on Sunday was rushed off her feet and there were dirty dishes left on tables, empty fruit option bowls, long waits for hot food to be refilled etc) and, generally, an air of the place just getting by. We came to attend the Battle Proms at Highclere Castle as this hotel is not far away and so we were out most of the stay but we will look for another hotel next year.
Stayed 2 nights in Aug 2024

6/10 Okay

Charlotte H

Disliked: Cleanliness, property conditions & facilities
Bathroom stank of vomit
Stayed 1 night in Aug 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Mark

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Wont rush back.
Slightly dirty room, not sure if it was old sick or a split drink on the floor by my bed, but that was nice to find. Letting workmen start sawing, hammering and grinding outside my window at 7:30am was also a great addition to my stay. Thanks.
Stayed 1 night in Jul 2024

8/10 Good

LEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel for close to aldermaston
Ok hotel for close to aldermaston with EV chargers, easy parking , down side was room very hot and waited a hour for dinner. On the Room was uncomfortable as no aircon and was very hot even with a fan and windows open.
Stayed 1 night in Jun 2024

6/10 Okay

Jamie

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay
We stayed in the double room which was compact ,clean and comfortable and fine for a night or two with minimal luggage. Any longer, it would have been too cosy and any more luggage, you would not have room to store it. The staff were helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Iain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Proximity to Wasing Park (concert venue), hearty breakfast. Cons: Poor mattress (backache), door/corridor noise.
Stayed 1 night in Jun 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Michael

Stayed 1 night in May 2024

2/10 Terrible

shayne

Disliked: Staff & service, property conditions & facilities
Avoid unless you have no other choice.
A disturbed nights sleep as there was a function on at the hotel and guests at this function were stood outside my ground floor room partying and smoking until after 1am even though the hotel assured me my room was away from the function area. In the morning i had to sit on a low chair and table to eat my breakfast even the the dining room was set up and empty as it was reserved for the afore mentioned party none of whom had turned by the time i was finished and left. The experience was so bad I left that morning even though I had booked a second night there and lost my money on that one. The staff i dealt with didnt appear to care or offer any way to mitigate the poor service ie move room or have a room service breakfast. I have stayed here multiple times in the past and the service has steadily deteriorated over that time. Needless to stay this will be my last stay there.
Stayed 2 nights in May 2024

8/10 Good

Stephen

Stayed 2 nights in Apr 2024

2/10 Terrible

Elizabeth

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disappointed
the overall stay was satisfactory, however there was no hot water for a shower or shave on the last day. I had to boil a kettle to have a shave. No apology or recompense was offered by staff.
Stayed 3 nights in Apr 2024

4/10 Poor

Lee

Liked: Staff & service
Disliked: Property conditions & facilities
Poor but staff friendly and helpful
We came to go to a family funeral and were really pleased to have our room upgraded. However the broken blind which looked mouldy, the mouse trap visible to customers behind the coffee machine at breakfast, the overpriced coffee from a machine when a proper coffee machine was turned on and just not used, did not add any further enjoyment to this. The food was good and the staff really tried to be helpful and were really polite, but the stench in the corridor from what we were told was having the carpet cleaned added to the overall experience. I then had a look at floor map in the room in case of a fire and even the layout of our room was wrong, which is a bit worrying. The staff really tried but not being able to contact Mercure on their website easily has led to this being put on here which isn't fair to the demotivated staff who tried their best.
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was on the ground floor which we asked for. It was freshly decorated and very clean. The staff were very polite and efficient.
Stayed 1 night in Mar 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Anna on the front desk was great. Sadly there is no gym.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Stayed 1 night in Feb 2024

8/10 Good

Ben

Liked: Room comfort
not the best
Somewhat puzzled why my superior room is £50 more the day after. i have no objection paying over £115 for a room but it needs to be in good repair. parts of the room where broken, paint peeling by the door and the toilet flush very intermittent, the fan didn't work either so surprised the fire alarm didn't go off.
Stayed 1 night in Jan 2024

6/10 Okay

Janet

Disliked: Staff & service
Breakfast was a shambles. We had to clear and set our own table and member of staff was disinterested. Also food was congealed. Stayed here many times but hotel has deteriorated.
Stayed 1 night in Dec 2023