6/10 Okay
Jennifer M.
1 Aug 2024
Liked: Cleanliness
Electricity turned off
Overall we enjoyed our stay. We travelled with our 3 small children and the proximity to the pool/hot tub was perfect! The home was also very clean and well stocked with extra towels and blankets. I would recommend they add some kid friendly dinnerware and drink ware, but we made do with what was there.
My only complaint was that while we were there, the electricity got turned off on unit. We had just returned from taking a hike and were getting cleaned up when all of a sudden the power went out. We thought maybe there was an issue with the breaker, but came to find out that Idaho Power had shut off the electricity. Thankfully we were able to talk to a representative from Idaho Power about our situation, given that we had no control over the outstanding electricity bill being paid and were just renting the place for a few days. The gentleman we talked to was very empathetic and called the host management company, said he would turn the power back on for a little bit, but also couldn't guarantee he wouldn't have to come back the next day and shut it off again. Thankfully we never had another issue but we were very surprised that no one from the management company (Alpine Lodging) contacted us or communicated anything. When we checked out two days later, I mentioned the situation to the host again and they were very dismissive of the whole thing. Honestly it was just very odd and left us with a bad taste in our mouth for that location and it's host management company.
Jennifer M.
Stayed 3 nights in Jul 2024