The Grand Hotel

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Grand Hotel

View from room
Coffee/tea maker
City shuttle
Minibar, in-room safe, desk, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Historic Murphy Avenue
    ‪19 min walk‬
  • El Camino Hospital
    ‪5 min drive‬
  • Mountain View Center for the Performing Arts
    ‪5 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪20 min drive‬

Room options

Villa, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Queen Annex

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Accessible

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 2 Queen Beds

  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Jetted Tub

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Villa, 1 King Bed, Pet-Friendly

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 2 Queen Beds, Pet-Friendly

  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Jetted Tub

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Sunnyvale

With a stay at The Grand Hotel in Sunnyvale (Sunnyvale West), you'll be within a 10-minute drive of Googleplex and Santa Clara Convention Center. .This hotel is 7.8 mi (12.5 km) from Stanford University and 6.3 mi (10.2 km) from Levi's Stadium.

What's nearby

  • El Camino Hospital - 5 min drive
  • NASA Ames Research - 5 min drive
  • Computer History Museum - 6 min drive
  • Googleplex - 7 min drive
  • Shoreline Amphitheatre - 8 min drive

Getting around

  • Middlefield Station - 4 min drive
  • Sunnyvale Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Dave's Hot Chicken - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬4 min walk
  • ‪Moon Tea 花月初茶 - ‬2 min walk

About this property

The Grand Hotel

Sunnyvale hotel in Sunnyvale West with free breakfast and a 24-hour front desk
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 104 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
The Grand Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Full-service spa
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 9:00 AM to 8:00 PM
A car is not required for transportation to and from this property

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 603 out of 1072 reviews" "
Rating 8 - Good. 236 out of 1072 reviews" "
Rating 6 - Okay. 106 out of 1072 reviews" "
Rating 4 - Poor. 65 out of 1072 reviews" "
Rating 2 - Terrible. 62 out of 1072 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

6/10 Okay

Louis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast was more like a snack and they didnt replace items as they ran out of the little they did offer Other then the dismal excuse for breakfast liked the room
Stayed 3 nights in Oct 2024

8/10 Good

jeannette

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Their housekeeping staff should check the levels of the shampoo, conditioner, and body wash in each shower every day. I was without body wash and shampoo Which I found out after I went running so sweaty and nobody wash or shampoo does not make a guest happy.
Stayed 2 nights in Oct 2024

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shockingly dirty rooms. Leaking toilet with strong poo smell from sewer line. No soap whatever so ever in bathroom. Horrible cold, non-fresh breakfast food. This hotel is a disaster in SV
Stayed 3 nights in Oct 2024

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Sierra

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Alicia, San Jose

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, big rooms, lovely, large desk, couch, king soze bed, big tub and shower.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location and free breakfast.
Stayed 1 night in Sep 2024

6/10 Okay

LaVelle

Travelled with group
Disliked: Amenities
I liked that there was a kitchen available in the villa rooms.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and comfortable large accessible suite.
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
It’s great
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Pros Spacious clean room, comfortable bed and couch, good soundproofing, courteous staff Cons Not many choices for Continental Breakfast, dog fee $35 per dog per night with no designated dog area outside Overall very happy and would definitely recommend and stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Jodie

Stayed 3 nights in Oct 2024

4/10 Poor

Howard

This hotel used to be “grand” but no longer. The room was large but very dark with insufficient lighting. The breakfast offered was less than a cheap motel—nothing hot—bread but no butter—not even napkins!!
Stayed 1 night in Oct 2024

10/10 Excellent

Senthil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, newly upgraded and nice staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Senthil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Got a free upgrade as We Expedia VIP member.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

MONA IS AMAZING!
Absolutely amazing! Mona made our stay the most comfortable and personal. She always has a smile on her face! She is GREAT! Very friendly and accommodating!
Stayed 1 night in Oct 2024

6/10 Okay

Ambudhi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean hotel, but bad breakfast and soft bedding
The rooms were clean and nice, but the beds and pillows were very soft so not comfortable (for me). As for breakfast, it was meh and was not refilled. Even the tables were not cleaned regularly.
Stayed 2 nights in Oct 2024

8/10 Good

Yu-chuan

Stayed 2 nights in Sep 2024

8/10 Good

Alvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Nice hotel for an overnight stay. Clean comfortable with a convenient location to where we were meeting up with friends.
Stayed 1 night in Oct 2024

8/10 Good

Takashi

Travelled with partner
Liked: Cleanliness, amenities
The room and bathroom including the jet bathtub were big and comfortable. However, the complimentary breakfast did not include any hot breakfast such as omelets and sausages, and the dining room was constantly dirty with dirty dishes and leftover foods on the tables. There also weren't enough tables and the dining room was always full at meal times.
Stayed 1 night in Oct 2024

2/10 Terrible

Iryna

Disliked: Cleanliness, staff & service, property conditions & facilities
I was given a villa where there was dog poop in the room! I immediately demanded to change the room. I was given a villa on the 2nd floor. There is no elevator to go up to the villa on the 2nd floor! A huge staircase. I have 3 large suitcases. No one helped me to lift the suitcases to the 2rd floor. I had to argue with the receptionist so that someone would help me with the suitcases, because there is no elevator! I checked into another room where there were dirty pillows and towels! They do not change bed linen and towels. Also No towels at the pool. I waited for a towel for a whole hour, but they never brought me a towel! The same worker who refused to give me pool towels at 5pm tried to steal my food delivery at 11pm 10.06.2024. I tried to talk to the manager. He is not in the hotel at 12 pm on Monday! Where can the manager be on Monday, besides his work?
Stayed 7 nights in Oct 2024

10/10 Excellent

Richard, Angwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand is conveniently located with cleanly and lovely rooms.
Stayed 3 nights in Oct 2024

10/10 Excellent

Loralee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024