4/10 Poor
Sebastiano
Travelled with partner
29 Sept 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sebastiano
Stayed 2 nights in Sep 2023
Artotel TS Suites Surabaya
4.0 star property
Photo gallery for Artotel TS Suites Surabaya
Reviews
6.86.8 out of 10
Popular amenities
- Spa
- Bar
- Gym
- Parking included
- Room service
- Breakfast available
Explore the area
Jl Hayam Wuruk No 6, 6, Surabaya, East Java, 60242
- Surabaya Town Square1 min walk
- Surabaya Zoo5 min walk
- Tunjungan Plaza5 min drive
- Surabaya (SUB-Juanda)33 min drive
Room options
View all photos for Studio 40 King
Studio 40 King
- 40 sq m
- Sleeps 2
- 1 King Bed
View all photos for Studio 40 Twin
Studio 40 Twin
- 40 sq m
- Sleeps 2
- 1 Twin Bed
View all photos for CEO Suite
CEO Suite
- 150 sq m
- Sleeps 2
- 1 King Bed
View all photos for Prominent Suite
Prominent Suite
- 150 sq m
- Sleeps 2
- 1 King Bed and 1 Twin Bed
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About the area
Surabaya
With a stay at Artotel TS Suites Surabaya in Surabaya (Wonokromo), you'll be steps from Surabaya Town Square and 5 minutes by foot from Surabaya Zoo. .This hotel is 2.5 mi (4.1 km) from Royal Plaza Surabaya and 2.9 mi (4.7 km) from Tunjungan Plaza.
What's nearby
- Surabaya Town Square - 1 min walk - 0.0 km
- Surabaya Zoo - 5 min walk - 0.5 km
- Royal Plaza Surabaya - 4 min drive - 4.1 km
- Surabaya Plaza Shopping Mall - 5 min drive - 4.8 km
- Tunjungan Plaza - 5 min drive - 4.7 km
Getting around
- Margorejo Station - 3 min drive
- Surabaya Pasar Turi Station - 15 min drive
- Surabaya (SUB-Juanda) - 33 min drive
Restaurants
- My Kopi-O - 1 min walk
- RUI lounge & bar - 2 min walk
- Tator The Cafe - 1 min walk
- Excelso - 1 min walk
- De Boliva Surabaya Town Square - 1 min walk
About this property
Artotel TS Suites Surabaya
Hotel connected to a shopping center in Surabaya with free parking
Artotel TS Suites Surabaya offers 126 air-conditioned accommodations with minibars and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and toothbrushes and toothpaste. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 126 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and slippers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 7 meeting rooms available for events. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Artotel TS Suites Surabaya has a restaurant on site.
Room service is available.
Languages
English, Indonesian
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Airport shuttle available
- Free self parking on site
Food and drink
- Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: IDR 128,000 per person
- A bar/lounge
- A restaurant
Things to do
- Gym
- Shopping
Family friendly
- Laundry facilities
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Gift shop/newsstand
- Laundry facilities
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Porter/bellhop
Business services
- 7 meeting rooms
- Business centre
Spa
- Massage
- Spa services
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair accessible (may have limitations)
Room amenities
Bedroom
- Blackout drapes
Bathroom
- Free toiletries
- Private bathroom
- Separate bathtub and shower
- Slippers
- Toothbrush and toothpaste
- Towels provided
Food and drink
- Electric kettle
- Free bottled water
- Minibar
- Room service
More
- Air conditioning
- Desk
- Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
- Fee for continental breakfast: approximately IDR 128000 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
We should mention
No pets and no service animals are allowed at this property
Property is also known as
ARTOTEL TS Suites Surabaya Hotel
ARTOTEL TS Suites Surabaya Surabaya
ARTOTEL TS Suites Surabaya Hotel Surabaya
Artotel TS Suites Surabaya Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
5.4/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Okay
Andrew
8 July 2023
Liked: Staff & service
All shops around hotel are closed but website and Wotif and google all say it’s close to things. Would have chosen somewhere else if we had know
Andrew
Stayed 2 nights in Jul 2023
10/10 Excellent
Tomofumi
Business traveller
3 Nov 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員の対応が良かった。携帯の充電ケーブルを家に忘れてしまいましたが、快く貸して頂きました。