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Room options

View all photos for Standard Twin

Desk, free WiFi

Standard Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard King

Desk, free WiFi

Standard King

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe king room

Deluxe king room

Deluxe king room

  • Sleeps 3
  • 1 King Bed

About the area

Surabaya

With a stay at Citihub Hotel @ Tunjungan in Surabaya (Embong Kaliasin), you'll be within a 5-minute walk of Tunjungan Plaza and Grahadi. .This hotel is 0.3 mi (0.5 km) from Joko Dolog Statue and 0.3 mi (0.5 km) from Surabaya Youth Center.

What's nearby

  • Tunjungan Plaza - 4 min walk
  • Surabaya Plaza Shopping Mall - 11 min walk
  • Grand City Surabaya - 15 min walk
  • Pasar Atum Mall - 5 min drive
  • Surabaya Zoo - 6 min drive

Getting around

  • Surabaya Gubeng Station - 3 min drive
  • Margorejo Station - 7 min drive
  • Surabaya (SUB-Juanda) - 19 min drive

Restaurants

  • ‪Nasi Goreng 69 - ‬5 min walk
  • ‪Richeese Factory - ‬4 min walk
  • ‪Burger King - ‬5 min walk
  • ‪NAV Karaoke - ‬4 min walk
  • ‪A&W - ‬5 min walk

About this property

Citihub Hotel @ Tunjungan

Hotel with free parking, a short walk to Tunjungan Plaza
Citihub Hotel @ Tunjungan offers 34 accommodations with air conditioning. Televisions come with cable channels.

Bathrooms include showers. This Surabaya hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 34 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Grab a bite from the snack bar/deli serving guests of Citihub Hotel @ Tunjungan.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business centre

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels

Food and drink

  • Electric kettle

More

  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 200000.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Citihub Hotel @ Tunjungan Surabaya
Citihub @ Tunjungan Surabaya
Citihub @ Tunjungan
Citihub Hotel at Tunjungan
Citihub Tunjungan Surabaya
Citihub Hotel @ Tunjungan Hotel
Citihub Hotel @ Tunjungan Surabaya
Citihub Hotel @ Tunjungan Hotel Surabaya

Citihub Hotel @ Tunjungan Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 12 reviews" "
Rating 8 - Good. 5 out of 12 reviews" "
Rating 6 - Okay. 4 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness
Ok for the price, kinda small and housekeeping don't really clean the room, they just make the bed and leave
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
The receptionist was talking like a robot, and very long winded.

6/10 Okay

Teh

new
near plaza, and hotel still new, far better than surrounding old 4-5 star hotel.
Stayed 6 nights in Oct 2017

6/10 Okay

William

great location. not so good linen
the linen could have been better. getting old and need to be changed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice only the WiFi not too good
First time stay here, next time will come again. Because the location is good.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis Arcadia in Jakarta
Nice clean modern and fair priced hotel in a good location.

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good midrange choice with all the comforts.
A good mid range option close to the Gubeng train station. The Arab Quarter & Chinatown are within walking distance if you enjoy exploring by foot & have the time. Room was very comfortable with everything you needed, the wifi wasn't great on the 3rd floor & the TV hardly worked but everything was clean & the bed very comfortable. Breakfast was good, no fresh fruit unfortunately but we enjoyed everything we ate.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient , clean n bright hotel .
Satisfied with the room condition , clean , bright n moden . Convenient to go shopping mall . But the room should include the shower kit all time coz it is the daily necessties .

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel en general muy bien. El desayuno había poco espacio para todos los que éramos en el hotel. El personal del hotel poco atento. Pero estaba limpio y las habitaciones eran cómodas. Lo recomendaría.
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Perfeita

8/10 Good

Lilis, Blora, Jawa Tengah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peristirahatan yang nyaman di tengah kota
sangat dekat dgm Tunjungan Plaza, hanya 5 menit jalan