With a stay at Fairfield by Marriott Surabaya in Surabaya, you'll be within a 10-minute drive of Tunjungan Plaza and Surabaya Zoo. .This hotel is 1.5 mi (2.4 km) from Ciputra World Mall and 1.6 mi (2.6 km) from Surabaya Town Square.
What's nearby
Ciputra World Mall - 12 min walk - 1.1 km
Surabaya Zoo - 2 min drive - 2.7 km
Surabaya Plaza Shopping Mall - 7 min drive - 6.6 km
Pakuwon Mall - 7 min drive - 5.9 km
Tunjungan Plaza - 7 min drive - 6.5 km
Getting around
Margorejo Station - 5 min drive
Tandes Station - 17 min drive
Surabaya (SUB-Juanda) - 32 min drive
Restaurants
Depot Mie Gang Djangkrik - 3 min walk
First Love Patisserie - 4 min walk
A Kiat Hok Kien Mie - 1 min walk
Kava Restaurant - 1 min walk
MAGAL Korean BBQ - 1 min walk
About this property
Fairfield by Marriott Surabaya
Hotel in Surabaya with a health club and a 24-hour business center
Fairfield by Marriott Surabaya offers 270 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include sports massages and massages. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include a yukata (Japanese robe).
Make yourself at home in one of the 270 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. This hotel has 8 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.
Languages
English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free self parking on site
Valet parking on site (IDR 50,000 per night)
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 130,000 per person
A coffee shop/cafe
A restaurant
Snack bar/deli
Things to do
Children's pool
Health club
Outdoor pool
Family friendly
Children's pool
In-room refrigerator
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
24-hour business centre
8 meeting rooms
Outdoors
Garden
Picnic area
Terrace
Spa
3 treatment rooms
Aromatherapy
Couples treatment rooms
Sports massages
Yukata (Japanese robes)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Height-adjustable showerhead
Lever door handles
Lift
Low-height electrical sockets in bathroom
Transfer shower
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer
Towels provided
Entertainment
40-inch LED TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Refrigerator
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Iron/ironing board on request
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 17
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately IDR 130000 per person
Valet parking fee: IDR 50000 per night
Rollaway bed fee: IDR 350000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Fairfield Marriott Surabaya Hotel
Fairfield Marriott Surabaya
Fairfield by Marriott Surabaya Hotel
Fairfield by Marriott Surabaya Surabaya
Fairfield by Marriott Surabaya Hotel Surabaya
Fairfield by Marriott Surabaya Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staying there was amazing. Staffs very helpful and polite. I got to say we appreciate staff Ms. Rahil so much for helping us check-in for one of our friends who was not feeling well after landing to Juanda airport. Thank you so much Ms. Rahil.
My team was ferried from the hotel to conference premises so we didn’t hv our meals here. But the hotel and rooms are excellent, comfortable, clean and room service did well each day. We are grateful.
Many flys were found in my room. Cockroaches were observed near the refrigerator area.
Some flys were also observed in 2F lobby on the table and the floor. The hygiene should be improved.
The hotel so basic, dirty carpet/ old and lot dusk/ crumb behind the curtain.
I didn't expect this as Fairfield manage by Marriott. I had few time in different city and all much better. And some distance from amenities.
Great staff members, especially front desk. Housekeeping on 10th floor was perfect.
Only issue was dinner at the restaurant. Family of 5 and one dish delivered with long waiting periods. Food was of very poor quality and taste. Family finished their meals before my roast chicken was delivered. The chicken was tough and undercooked, upsetting my stomach overnight.
Next day, a customer on my floor returned his chicken untouched to the front desk complaining how hard the chicken was.
Its very nice hotel, comfort and clean. Im very happy to stay at this hotel. Maybe next time, i want try again stay to this hotel
Verified traveller
Stayed 1 night in Nov 2021
6/10 Okay
Indriayu
Travelled with family
29 Oct 2021
Kurang
Banyak hal yang diluar expectasi saat mengunjungi hotel ini dengan logo marriot di dalamnya. Mulai dari masuk di pintu dimana satpam dan parkir tidak bs mengidentifikasi driver saya yang sudah menginap duluan dan berdebat soal karcis di subuh hari hingga ketika perasaan masuk properti yang masih kurang berkesan mewah. beberapa sudut dan detail teresan seadanya dan kurang bersih, nampak jarang dibersihkan, Masuk keruangan yang kurang terasa nyaman dan bahkan ada keramik di depan wastafel di toilet yg naik, jadi sunggu kurang terawat. Dan yang paling menggelikan adalah, saat sy mau mandi, tidak ada sabun dan sikat gigi yang merupakan barang standard. Padahal sy harus berangkat pagi bekerja. Makanannya banyak namun kualitas resto juga seadanya. dan kebanyakan yang bekerja adalah trainee.
Satu hal yang membuat saya cukup lega adalah tempat tiur, dab bedcover cukup nyaman sehingga saya bisa tidur yang merupakan hal penting dalam perjalanan bisnis