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Kokoon Hotel Surabaya

3.0 star property

Photo gallery for Kokoon Hotel Surabaya

Outdoor pool, open 6:00 AM to 8:00 PM, pool loungers
Room amenity
Superior Twin Room (Plus)
Front of property
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
JALAN SLOMPRETAN NO. 26, Surabaya, SURABAYA, 60161
  • Chinatown
    ‪10 min walk‬
  • Tunjungan Plaza
    ‪3 min drive‬
  • Surabaya Plaza Shopping Mall
    ‪5 min drive‬
  • Surabaya (SUB-Juanda)
    ‪46 min drive‬

Room options

View all photos for Superior Twin Room (Plus)

Superior Twin Room (Plus)

Superior Twin Room (Plus)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Pool View

Superior Room, 1 King Bed, Pool View

Superior Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Shower, slippers, towels, soap

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Room amenity

Family Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

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About the area

Surabaya

With a stay at Kokoon Hotel Surabaya in Surabaya, you'll be in the historical district, within a 5-minute drive of Tunjungan Plaza and Surabaya Grand Mosque. .This hotel is 0.7 mi (1.1 km) from Heroic Monument and 0.8 mi (1.3 km) from ITC Surabaya Mega Grosir.

What's nearby

  • Red Bridge - 8 min walk - 0.7 km
  • Chinatown - 10 min walk - 0.9 km
  • Tunjungan Plaza - 3 min drive - 3.2 km
  • Grand City Surabaya - 5 min drive - 4.4 km
  • Surabaya Plaza Shopping Mall - 5 min drive - 4.5 km

Getting around

  • Surabaya Kota Station - 5 min walk
  • Surabaya Pasar Turi Station - 8 min drive
  • Surabaya (SUB-Juanda) - 46 min drive

Restaurants

  • ‪Cakue Peneleh - ‬6 min walk
  • ‪Black Kawa Coffee - ‬6 min walk
  • ‪Depot Santong Cwie Kiauw Mie - ‬10 min walk
  • ‪Kartiko Jajan Pasar - ‬10 min walk
  • ‪Lontong Mie Ny. Marlia - ‬10 min walk

About this property

Kokoon Hotel Surabaya

Hotel in Surabaya with a fitness center and a 24-hour front desk
Kokoon Hotel Surabaya offers 87 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 87 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and slippers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Arch Bistro, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Arch Bistro - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 100000 for adults and IDR 50000 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • The Arch Bistro

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 2

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 4 2025 to March 10 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from March 4 2025 to March 10 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 100000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 50000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Kokoon Hotel Surabaya Hotel
Kokoon Hotel Surabaya Surabaya
Kokoon Hotel Surabaya Hotel Surabaya

Kokoon Hotel Surabaya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.4/10

Cleanliness

10/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew, Burleson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice, the bed was comfortable, and the room was very clean.
Stayed 8 nights in Sep 2024

10/10 Excellent

Othman

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
I like the concept & decor of the hotel. Room is simple yet functional
Stayed 1 night in Jul 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quite nice. However, the air-conditioning was insufficient for the heat outside. Air conditioning systems in this country are inadequate for the environment, at least in comparison to USA, if we stayed longer, we would’ve purchased a fan, which I think would’ve made it much nicer.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast for the price. Location is a bit far from center and sites except the independence monument, so had to take a Grab to get anywhere. A fridge would be nice. Not many dining options nearby but hotel has a restaurant and the food was good.
Stayed 2 nights in May 2023

8/10 Good

Patricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff were very friendly and helpful. Breakfast had good variety and it was good. The bed sheets had some small stains but the room was overall clean. Shower gel was very limited, not enough. The area was very quiet with extremely limited options for dinner nearby.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy hotel complete with all basic facilities. The restaurant served very good food and the staff are very helpful and courteous. Our room was quite big and the bed was very comfortable.
Stayed 4 nights in Aug 2019

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Gin Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD HOTEL & BEST SERVICE
I like the Hotel location, it is silence in the night. Hotels facilities are all very well maintain. Hotel service is the best ever. Specially for the staff named Ms.Mega, she serve both me and colleague very well from Dining hall to front desk. Her friendly attitude, polite and patient impress both us a lot.
Stayed 1 night in Jun 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel
Stayed 1 night in Oct 2022

8/10 Good

frederic, saint leu

Liked: Staff & service, amenities, property conditions & facilities
Bon hôtel avec décor très original et de bon goût - années 1970 Chambre très spacieuse Grande piscine Rien à voir autour
Stayed 2 nights in Jul 2022