With a stay at Tunjungan Hotel, you'll be centrally located in Surabaya, steps from Tunjungan Plaza and 5 minutes by foot from Grahadi. .This hotel is 0.8 mi (1.3 km) from BG Junction and 1.6 mi (2.6 km) from Taman Hiburan Rakyat.
What's nearby
Tunjungan Plaza - 1 min walk - 0.1 km
Surabaya Plaza Shopping Mall - 13 min walk - 1.1 km
Grand City Surabaya - 17 min walk - 1.5 km
Chinatown - 6 min drive - 4.8 km
Surabaya Zoo - 6 min drive - 6.5 km
Getting around
Surabaya Pasar Turi Station - 3 min drive
Margorejo Station - 7 min drive
Surabaya (SUB-Juanda) - 19 min drive
Restaurants
Toby’s Estate - 3 min walk
Ichiban Sushi - 2 min walk
Fish and Co. - 1 min walk
The Duck King - 1 min walk
Starbucks - 1 min walk
About this property
Tunjungan Hotel
Central hotel with a fitness center connected to a shopping center in Surabaya
Tunjungan Hotel offers 272 accommodations with washers/dryers and safes. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 272 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.
Languages
English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Daily buffet breakfast available for a fee: IDR 125,000 for adults and IDR 62,500 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Billiards/pool table
Ecotours
Gym
Outdoor pool
Sauna
Shopping
Family friendly
In-room washer/dryer
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
Business centre
Meeting rooms
Spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchairs on site
Room amenities
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
LCD TV with premium cable channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board on request
Laptop workspace
Phone
Safe
Washer/dryer
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 17
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 350000
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately IDR 125000 for adults and IDR 62500 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Tunjungan Hotel SURABAYA
Tunjungan Hotel Hotel
Tunjungan Hotel Surabaya
Tunjungan Hotel Hotel Surabaya
Tunjungan Hotel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Good location. Great pool always in the sun. And clean. Hotel is dated but how it is it’s a nice hotel and decent location everything you would want. Room was huge everything nice and bed comfy
This hotel needs a huge makeover and refurbishments. Service is extremely bad. Door locks malfunctioned few times. No word of apology for the inconveniences caused. We chose this hotel only for its location.
Shahul Hameed
Stayed 1 night in Jun 2023
8/10 Good
Wahib
Travelled with family
7 Apr 2023
Liked: Cleanliness, staff & service, room comfort
Wahib
Stayed 2 nights in Apr 2023
8/10 Good
Ng
Business traveller
28 Oct 2019
Liked: Staff & service
Ng
Stayed 2 nights in Oct 2019
4/10 Poor
Lim
27 July 2019
Liked: Staff & service
Disliked: Room comfort
Hotel interior condition equivalent to 2.5/3-star.
Bedsheet & pillow-case,towels,etc. looks old & yellowish. Need to be changed & upgraded.
old hotel with old facilities. Needs abit of a revamp.
sufi
Stayed 1 night in Jul 2018
4/10 Poor
S, Belgium
23 June 2018
Liked: Staff & service, room comfort
Disappointing ...
Not too bad overall, the location is great, but the hotel is invaded with family groups lacking any kind of respect for other customers. The breakfast experience was awful in between those people …
Breakfast buffet offer is also much less than a few years back.
I did enjoy the big room, there's space enough, but the bathroom is clearly in need of deep renovation.
Same goes for the lifts ...
The hotel was built to a high standard, probably about 30 years ago. However it has not been maintained properly. The lobby looks good. But from the lift onwards, you can really see that a tired looking hotel. The bed was comfortable.
Water from the tap at the sink goes in different directions because it it partially clogged. Should either be serviced or changed. The sink outlet was also clogged.
Stayed 2 nights. On the first morning, I had only cold water from the shower. On the second morning, there was hot water.
The jug kettle provided was so old that the heating element that boils the water was corroding away.
There is no working desk, so I had to use the TV table to work on my laptop.
Iron and board is not available even upon request.
This hotel is totally not suitable for business travellers.
Breakfast spread was fairly good. However there were a few vegetables at the salad bar that had started becoming rotten.
One of my colleagues got stuck in the lift for a few minutes.
Maintenance is poor, and it does not seem that the people up-keeping this hotel are doing their job.
All of us colleagues staying during this visit agreed that we would never stay in this hotel again.
Really dirty room, no view at all. Asked for a room change and they gave me another one which was worst.
For sure not a 3 star hotel. Some 2 stars hotels are much more better.
Hotelnya ok. Kamar dan kamar mandi bersih. Cuman sayang sekali nggak ada stikkontak dekat kasur, jadi kalau mau cas hp dekat tv.
Tempat fitness tidak terawat, kualitas jelek.
Yahya Adiatmaka
Stayed 1 night in Nov 2024
6/10 Okay
M.
Travelled with family
14 July 2023
Disliked: Cleanliness, staff & service
Outdated, good location and nice food.
We didn’t receive what we booked and when asked for the rooms we had booked and paid (and were guaranteed), we got no explanation or the room we had booked. Service only wanted us to sign the form and did not inform us about breakfast or anything for that matter. We also mistakingly had wrong breakfast vouchers. So we came back to arrange it accordingly so we could get breakfast the next day.
The communal areas (outside of the lobby) are not well maintained, we had a clogged bathroom upon arrival and our window looked out upon a stained brick wall. Let’s leave out other details. Turn down service was good considering providing towels.
The location is good depending on your itinerary, the hotel is located between entrance 1 and 6 of Tunjungan plaza. This can be convenient if you wish to have rather a lazy or luxurious stay.
Food is good, but come early.
Thank you for the stay. Little tip, we could understand behasa and understood what your staff were saying over tourists during our stay….
facility is very old. air com cannot adjust, towel is old, gym is closed, elevator is slower than my grandfather, the fastest internet speed only 0.5M, download email needs spend over 30mins everyday. breakfast is poor. Only location is good, staff is friendly and water pressure is strong(10F).