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Vasa Hotel Surabaya

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Vasa Hotel Surabaya

2 restaurants, international cuisine
Front of property
Lobby
View from room
Outdoor pool, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • Housekeeping

Explore the area

Map
Jalan HR Muhammad No. 31, Surabaya, East Java, 60266
  • Ciputra World Mall
    5 min drive
  • Surabaya Town Square
    5 min drive
  • Pakuwon Mall
    5 min drive
  • Surabaya (SUB-Juanda)
    35 min drive

Room options

View all photos for Select Twin Bed Room, City view

Free minibar, in-room safe, desk, blackout curtains

Select Twin Bed Room, City view

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Breccia Suite, Bath up, City View, Executive lounge access

Breccia Suite, Bath up, City View, Executive lounge access

Breccia Suite, Bath up, City View, Executive lounge access

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room, High floor, City View

View from room

Premium King Room, High floor, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, High floor, City View

Free minibar, in-room safe, desk, blackout curtains

Premium Twin Room, High floor, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom, Kitchenette, City View

Executive Apartment, 1 Bedroom, Kitchenette, City View | Living room

Executive Apartment, 1 Bedroom, Kitchenette, City View

  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms, Bathtub, City View

43-inch LCD TV with cable channels, TV

Executive Apartment, 2 Bedrooms, Bathtub, City View

  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Twin Bed Room, City View, Executive lounge access

Free minibar, in-room safe, desk, blackout curtains

Executive Twin Bed Room, City View, Executive lounge access

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Glacier Suite, Bath up, City View, Executive lounge access

Free minibar, in-room safe, desk, blackout curtains

Glacier Suite, Bath up, City View, Executive lounge access

  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 3 Bedrooms, Bathtub, City View

Executive Apartment, 3 Bedrooms, Bathtub, City View

Executive Apartment, 3 Bedrooms, Bathtub, City View

  • 132 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Select King Bed Room, City View

Free minibar, in-room safe, desk, blackout curtains

Select King Bed Room, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Bed Room, City View, Executive lounge access

View from room

Executive King Bed Room, City View, Executive lounge access

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

JW Marriott Surabaya

Pool
Hot tub
Kids pool
Parking included
4.5 out of 5, Wonderful, (434)
The price is AU$168
for 1 room
includes taxes & fees
14 Jan - 15 Jan
JW Marriott Surabaya

About the area

Surabaya

Located in Surabaya, Vasa Hotel Surabaya is within a 10-minute drive of Pakuwon Mall and Surabaya Plaza Shopping Mall. .This family-friendly hotel is 5.4 mi (8.7 km) from Tunjungan Plaza and 5.4 mi (8.7 km) from Royal Plaza Surabaya.

What's nearby

  • Pakuwon Mall - 5 min drive
  • Surabaya Plaza Shopping Mall - 9 min drive
  • Royal Plaza Surabaya - 9 min drive
  • Tunjungan Plaza - 9 min drive
  • Grand City Surabaya - 10 min drive

Getting around

  • Margorejo Station - 7 min drive
  • Tandes Station - 15 min drive
  • Surabaya (SUB-Juanda) - 33 min drive

Restaurants

  • ‪Soto Ayam Ambengan Pak Sadi Asli - ‬5 min walk
  • ‪Seafood Artomoro Pak Kumis - ‬6 min walk
  • ‪Ming Garden - ‬9 min walk
  • ‪Waroeng Pati - ‬11 min walk
  • ‪Demandailing Cafe - ‬6 min walk

About this property

Vasa Hotel Surabaya

Luxury hotel with 2 restaurants and a full-service spa
Vasa Hotel Surabaya offers 388 accommodations with free minibar items and laptop-compatible safes. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 388 guestrooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at 209 Dining, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
209 Dining - This restaurant specializes in international cuisine.
Xiang Fu Hai - This restaurant specializes in Chinese cuisine. Open daily.
Chamas - This restaurant specializes in Brazilian cuisine. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 517880 for adults and IDR 312180 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • 209 Dining
  • Xiang Fu Hai
  • Chamas

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Body treatments
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 650000 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 517880 for adults and IDR 312180 for children
  • Airport shuttle fee: IDR 425000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: IDR 425000 (one-way), (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 650000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Vasa Hotel
Vasa Surabaya
Vasa Hotel Surabaya Java
Vasa Hotel Surabaya Hotel
Vasa Hotel Surabaya Surabaya
Vasa Hotel Surabaya Hotel Surabaya

Vasa Hotel Surabaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 134 reviews" "
Rating 8 - Good. 27 out of 134 reviews" "
Rating 6 - Okay. 11 out of 134 reviews" "
Rating 4 - Poor. 8 out of 134 reviews" "
Rating 2 - Terrible. 2 out of 134 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Stayed 4 nights in Sep 2024

10/10 Excellent

Intan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hendrik Ori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very posh and well equipped hotel located in one of the best spot in west Surabaya. Which unfortunately is also it's downside. Avoid staying here when there are known large events happening. Combined with the nightmare that is the nearby freeway exit, we had been stuck waiting for our turn at the elevator for 15-20mins, despite their staff best effort to coordinate it in real time with radios. Waiting for your valet to return can also take up to 30mins during some of these events.
Stayed 1 night in Aug 2024

10/10 Excellent

SATISH, CANONSBURG

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Kuang Yan

Stayed 1 night in Jul 2024

10/10 Excellent

Juwita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff hospitality are great. Thanks
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The variety and quality of breakfast were great. The customer service both at the front desk and breakfast were outstanding.
Stayed 1 night in Dec 2023

10/10 Excellent

Vishal V

Stayed 1 night in Sep 2023

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and service seemed excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

riccy

Liked: Cleanliness, staff & service, amenities
Need to be fix ,the pool area
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Nenny, Seminyak

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room with daily free minibar. spacious, nice bed, friendly staff.
Stayed 2 nights in Jan 2023

8/10 Good

D

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

2/10 Terrible

Yagna N S, singapore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the room design and lighting is a bad joke; can't shave or comb hair with the light at wash basin; no working table and chair; never seen such stupid non functional room design and furnishing. Air conditioning is horrible; temperature done not come down and it feels very humid and damp; almost impossible to sleep with the thick comforter provided with non-functional air condition which is not only in my room by 3 others on different levels travelling with me. Never staying again in this hotel
Stayed 2 nights in Nov 2022

10/10 Excellent

aprilia

Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad 5 stars
Check in process were smooth, even-though it weren't at the 33th floor as declared on the booking site. We stayed 2 nights at the Glacier Suites. It was far from the standard of 5 stars hotels. The carpets we’re dusty and full of stains. The bathroom amenities and interiors were below par than advertised. Bedding was mediocre, 3 stars standards. Lack of placement in light switches. Overall it wasn't as we expect it to be. Lack of hospitality services in all aspect. Poor standards of social distancing and crowd control during pandemic.
Stayed 1 night in Dec 2020

8/10 Good

Andrie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Handojo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near access to the tol gate
Stayed 1 night in Mar 2020

10/10 Excellent

Ammor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommended
Stayed 1 night in Feb 2020

6/10 Okay

Sufan

Liked: Staff & service
Disliked: Cleanliness
The hotel is getting old and cleanliness especially the shower is poor. The floor was slimy
Stayed 3 nights in Feb 2020

8/10 Good

Sit Hian

Business traveller
Liked: Staff & service
Stayed 2 nights in Feb 2020

10/10 Excellent

Norman, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice, nice room, but the restaurant food and breakfast are not good.
Stayed 2 nights in Dec 2019

4/10 Poor

Ambler

Liked: Room comfort
Disliked: Staff & service
Don't stay here
Too many other choices. Here was what went wrong: no transportation from airport to hotel when we really needed it. No toilet tissue left after housekeeping, even when we called to remind them after. In the middle of nowhere. YOu need car for anything. Takes forever to get served a cup of coffee. At pool side bar I got told I had to pay cash for a drink because i had "run out of deposit". That last one is first time ever.
Stayed 4 nights in Nov 2019

10/10 Excellent

Paul, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a brunch
Service was very good. Breakfast was excellent - huge selection - like a brunch menu
Stayed 1 night in Nov 2019