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Oakwood Hotel & Residence Suzhou

4.5 star property

Photo gallery for Oakwood Hotel & Residence Suzhou

Premium bedding, in-room safe, desk, blackout curtains
Premier Apartment, 3 Bedrooms, Lake View
Luxury Apartment, 2 Bedrooms, Partial Lake View | Private kitchen
Interior entrance
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Room service
  • Air conditioning

Explore the area

Map
6 Moon Bay Road, Suzhou Industrial Park, Suzhou, Jiang Su, 215123
  • Dushu Lake
    ‪3 min walk‬
  • Jinji Lake
    ‪5 min drive‬
  • Yuanrong Times Square
    ‪8 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪40 min drive‬

Room options

View all photos for Luxury Apartment, 2 Bedrooms, Partial Lake View

Premium bedding, in-room safe, desk, blackout curtains

Luxury Apartment, 2 Bedrooms, Partial Lake View

  • 108 sq m
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Premier Apartment, 3 Bedrooms, Lake View

Premium bedding, in-room safe, desk, blackout curtains

Premier Apartment, 3 Bedrooms, Lake View

  • 153 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Beds and 1 Queen Bed OR 1 Twin Sofa Bed, 2 Large Twin Beds and 1 Queen Bed

View all photos for Basic Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Basic Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Apartment, Partial Lake View

Premium bedding, in-room safe, desk, blackout curtains

Junior Apartment, Partial Lake View

  • 52 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom, Partial Lake View

Coffee/tea maker, electric kettle

Luxury Apartment, 1 Bedroom, Partial Lake View

  • 76 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Pan Pacific Suzhou

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (378)
The price is AU$132
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Pan Pacific Suzhou

About the area

Suzhou

With a stay at Oakwood Hotel & Residence Suzhou in Suzhou (Suzhou Industrial Park), you'll be a 1-minute drive from Dushu Lake and 5 minutes from Jinji Lake. .This family-friendly hotel is 4.4 mi (7.1 km) from Suzhou Ferris Wheel and 5.2 mi (8.4 km) from Suzhou International Expo Center.

What's nearby

  • Dushu Lake - 3 min walk
  • Jinji Lake - 5 min drive
  • Suzhou International Expo Center - 8 min drive
  • Gate to the East - 11 min drive
  • Suzhou Museum - 14 min drive

Getting around

  • Yueliangwan Station - 5 min walk
  • Suzhou Railway Station - 29 min drive
  • Wuxi (WUX-Shuofang) - 40 min drive

Restaurants

  • ‪星巴克 - ‬18 min walk
  • ‪独墅湖基督教堂 - ‬15 min walk
  • ‪桃李居 - ‬2 min drive
  • ‪棒约翰 - ‬9 min walk
  • ‪森克尔主题酒吧 - ‬5 min walk

About this property

Oakwood Hotel & Residence Suzhou

Luxury hotel with free parking connected to the convention center in Suzhou
Oakwood Hotel & Residence Suzhou offers 250 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 250 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Dushu Spring, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Dushu Spring - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 98.00 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Dushu Spring

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 98.00 per person
  • Rollaway bed fee: CNY 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Oakwood Hotel Suzhou
Oakwood Suzhou
Oakwood Hotel Residence Suzhou
Oakwood & Suzhou Suzhou
Oakwood Hotel Residence Suzhou
Oakwood Hotel & Residence Suzhou Hotel
Oakwood Hotel & Residence Suzhou Suzhou
Oakwood Hotel & Residence Suzhou Hotel Suzhou

Oakwood Hotel & Residence Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 73 reviews
Rating 8 - Good. 23 out of 73 reviews
Rating 6 - Okay. 7 out of 73 reviews
Rating 4 - Poor. 0 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Location is abit far from the tourist attractions and shopping but the apartm
Stayed 2 nights in Dec 2023

10/10 Excellent

Lieschen

Stayed 4 nights in Jun 2023

10/10 Excellent

watson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lake view
Excellent hotel. View is great, eateries across the road. But you would prefer to have a car to stay here. The breakfast is good and the room is spacious and modern. For the price, is a steal. But make sure you get the room with view of the lake.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020

10/10 Excellent

TifKoh, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lake-facing 2-bedroom unit. The unit is spacious, very functional. Small kitchen with cutlery & necessary pots & pans. Only lacking dishwashing liquid & sponge. Lots of dustbins in the unit. Bathtub is good after a tiring day. No iron board & iron in the utility room. 2 bedrooms, the king-sized bed is huge, can fit 3 teens! Love it. There is an additional but very functional & spacious study room that can sleep 1 pax on the long sofa. Utility room in the master room can fit 2 opened luggage. Lots of drawer & cabinet space. Washer & dryer comes in handy. Good TV channels. Only the front desk & doormen aren’t friendly. Front desk female staff is very stern with no eye contact. Breakfast spread is average but there is nice, hot noodles freshly prepared. No freshly made omelette. Young service staff in cafe here are not enthusiastic or approachable. Speedy check-in & check-out. No maps of Suzhou available at front desk, which is not helpful for tourists who want to visit places of interests. Simple gym, efficient enough. Clean & cozy environment, quiet & safe. Can walk over to the lake/park for a jog & fresh air. Will definitely stay here again if we visit Suzhou. My family likes it very much. However, one needs to call a taxi or drive here. It’s outskirt without a mall or supermarket. We can still do with this:)) Really a pleasant stay.
Stayed 2 nights in Dec 2019

10/10 Excellent

Hsing-Mao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the industrial/tech/education area
I picked this hotel because of the spacious layout of the condo/residence style. I stayed in a one bedroom-style suite with a sofa. It is more than sufficient for my party of 3. The area is about 20 km from downtown Suzhou but right at where I had a conference. Breakfast is nice according to my family. Room is a condo/residence. It has a kitchen sink, washing machine (that we didn’t use), nice bahtroom and blackout curtain. As per usual in China, staffs don’t speak much English except the manager. But they are really helpful though (help calling taxi, getting ice, verifying the charge). Very great 3-night stay in this part of Suzhou.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Room is clean and comfortable. Service is good! Bathroom floor needs cleaning though. No cook top but there is a rice cooker.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Roger S L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms conditions are good but the room service menu is limited
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights stay in Oakwood Hotel Suzhou
Loved the hotel. I often choose an apartment over a hotel room and whilst I wasn't expecting a full kitchen I was disappointed to find I didn't even have a teaspoon to stir my coffee. Useful having a fridge.

10/10 Excellent

Pei, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for a short stay
Hotel is in a new developed industrial/office area with great potential business development in neighborhood. Transportation is not easy accessible without pre-arrangement. Breakfast is included and items are more than expectation. Room is very clean except the HVAC units are kind of noisy when it is in operations. Big room with a very good size bathroom but shower only. I checked in late at night and checked out on Sunday morning and therfore, no chance to explore nearby retail store restaurant except 5 min. walk to a good size 24hrs convenience store.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2017

8/10 Good

Roger

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Donny, s Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for the money
Clean room, AC worked well If your in the area you can't go wrong
Stayed 1 night in Jun 2017

10/10 Excellent

Weiyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at Jinji / Dushu Lake area
It is a newly opened hotel located in the new town. I booked a standard room but was upgraded to a suit, with a big living room and great lake view. The condition of the room is great, clean and tidy. The bathroom is also quite large with both bath tank and shower facilities. Staff at the front desk are nice when we check-in and check out.
Stayed 1 night in Jun 2017

6/10 Okay

Karel

Travelled with family
Liked: Room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

TE-CHUNG

Stayed 1 night in Oct 2023

10/10 Excellent

Tingzhu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错啦
Stayed 5 nights in Nov 2021

8/10 Good

KENGHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周遭環境優美，舒適... 但地點稍偏，不易打車，且網路速度有點偏慢 早餐豐富，好吃😋 大致上還不錯
Stayed 4 nights in Sep 2020

10/10 Excellent

HSIANGYEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃檯服務
1/11日晚上入住的櫃檯人員一位年輕男生，服務態度很好！
Stayed 1 night in Jan 2020

10/10 Excellent

JOO YOUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 쾌적한 호텔
아주 훌륭한 호텔입니다. 강력하게 추천합니다. 일단 넓고 쾌적한 객실이 호텔로 기본기능이 훌륭합니다. 또한 조식이 메뉴가 다양하진 않지만 부족하지도 않고 적당하다고 할 수 있습니다. 다음에 또 숙박하고 싶습니다.
Stayed 4 nights in Nov 2019