Park Hyatt Suzhou

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Hyatt Suzhou

Lunch and dinner served, international cuisine
Serves dinner and brunch
Lunch and dinner served, international cuisine
Park Terrace Suite
Building design

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Laundry

Explore the area

Map
69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215028
  • Jinji Lake
    10 min walk
  • Suzhou International Expo Center
    2 min drive
  • Yuanrong Times Square
    2 min drive
  • Wuxi (WUX-Shuofang)
    53 min drive

Room options

Park Lakeview Suite

  • 93 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Skywheel View)

  • 58 sq m
  • Sleeps 3
  • 2 Twin Beds

Park Lakeview Terrace Suite

  • 93 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

1 King Lake View

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Skywheel View)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

2 Twin Beds

  • 58 sq m
  • Sleeps 3
  • 2 Twin Beds

Park Terrace Suite

  • 93 sq m
  • Sleeps 3
  • 1 King Bed

Garden View Twin

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

Park Executive Lakeview Terrace Suite

  • 126 sq m
  • Sleeps 3
  • 1 King Bed

2 Twin Deluxe

  • 67 sq m
  • Sleeps 3
  • 2 Twin Beds

1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Garden View King

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

1 King Deluxe

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Suzhou

With a stay at Park Hyatt Suzhou in Suzhou (Suzhou Industrial Park), you'll be a 1-minute drive from Jinji Lake and 7 minutes from Gate to the East. .This luxury hotel is 6.2 mi (10 km) from Suzhou University and 6.3 mi (10.2 km) from Pingjiang Road.

What's nearby

  • Jinji Lake - 10 min walk
  • Suzhou International Expo Center - 2 min drive
  • Gate to the East - 7 min drive
  • Suzhou Museum - 12 min drive
  • Humble Administrator's Garden - 12 min drive

Getting around

  • Xinghu Jie Station - 16 min walk
  • Suzhou Railway Station - 24 min drive
  • Wuxi (WUX-Shuofang) - 53 min drive

Restaurants

  • ‪肯德基 - ‬8 min walk
  • ‪江边城外烤全鱼 - ‬10 min walk
  • ‪新梅华四季厨房 - ‬5 min walk
  • ‪建屋国际酒店西餐厅 - ‬5 min walk
  • ‪新梅华.四季厨房 - ‬5 min walk

About this property

Park Hyatt Suzhou

Luxury hotel connected to a shopping center in Suzhou Industrial Park with a full-service spa
Park Hyatt Suzhou offers 178 accommodations with MP3 docking stations and minibars. Each accommodation is individually decorated. 65-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Suzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
The onsite spa has couples treatment room(s). Services include facials, body scrubs, and body treatments.
Make yourself at home in one of the 178 individually decorated guestrooms, featuring MP3 docking stations and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
For lunch or dinner, stop by Living Room, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Living Room - This coffee shop specializes in international cuisine and serves lunch and dinner. Reservations are required.
Xizhou Hall - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Apartment 208 - This bar serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 188-188 for adults and CNY 94-188 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Living Room
  • Xizhou Hall
  • Apartment 208

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • 65-inch LED TV
  • MP3 dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Mini fridge
  • Minibar

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults, and CNY 94 to 188 for children
  • Airport shuttle fee: CNY 1300 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou

Park Hyatt Suzhou Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 2 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

9.6/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Wei

Travelled with family
Liked: Cleanliness, staff & service
Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Stayed 4 nights in May 2024

10/10 Excellent

Meihua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

JWan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
like the gardening a lot... remind me of the Park Hyatt Kyoto
Stayed 2 nights in Apr 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Service level needs Training
Stayed 1 night in Nov 2023