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Mercure Swansea Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Swansea Hotel

Bar (on property)
In-room safe, desk, iron/ironing board, free cots/infant beds
Point of interest
Exterior
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Phoenix Way, Swansea, Wales, SA7 9EG
  • Swansea.com Stadium
    4 min drive
  • St. Joseph's Cathedral
    6 min drive
  • Maritime Quarter
    7 min drive
  • Swansea (SWS)
    36 min drive

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds (2 Adults and 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the area

Swansea

With a stay at Mercure Swansea Hotel in Swansea (Llansamlet), you'll be a 4-minute drive from Swansea.com Stadium and 6 minutes from St. Joseph's Cathedral. .This hotel is 3.1 mi (5.1 km) from Dylan Thomas Centre and 4.4 mi (7.1 km) from Swansea Beach.

What's nearby

  • Swansea.com Stadium - 4 min drive - 3.1 km
  • Swansea Marina - 7 min drive - 5.3 km
  • Grand Theatre - 8 min drive - 6.5 km
  • Singleton Park - 10 min drive - 8.2 km
  • Swansea Beach - 16 min drive - 7.2 km

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Joe's Ice Cream Parlour - ‬19 min walk
  • ‪Burger King - ‬20 min walk
  • ‪Colliers Arms - ‬17 min walk

About this property

Mercure Swansea Hotel

Hotel with free parking, near Swansea.com Stadium
Mercure Swansea Hotel offers 119 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 119 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
Satisfy your appetite for dinner at the hotel's restaurant, The Brasserie, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Swansea? This hotel has 4564 square feet (424 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and noon.
The Brasserie - This brasserie serves breakfast and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–noon on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Brasserie

Family friendly

  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (4564 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Mercure Swansea Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 293 out of 929 reviews" "
Rating 8 - Good. 390 out of 929 reviews" "
Rating 6 - Okay. 158 out of 929 reviews" "
Rating 4 - Poor. 63 out of 929 reviews" "
Rating 2 - Terrible. 25 out of 929 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 2 nights in Aug 2024

8/10 Good

Owen

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff were exceptionally helpful and friendly. Cooked breakfast was really good, coffee was good. Room was clean and comfy, an adequate size.
Stayed 2 nights in Aug 2024

8/10 Good

Dr C M

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay short drive to supermarkets and near where we wanted to be
Stayed 2 nights in Aug 2024

8/10 Good

Kam Hang

Travelled with family
Liked: Staff & service, amenities
It's a standard 4-star hotel, so I wasn't expecting too much. However, the hotel could definitely improve its cleanliness, especially when it comes to regular carpet cleaning, which seems to be overdue.
Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, room comfort
Affordable and good
Helpful and friendly staff, hotel situated in nice quiet area
Stayed 1 night in Aug 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, room comfort
Nice stay
Friendly staff, fast check in, good hotel location
Stayed 1 night in Aug 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Naomi

Stayed 1 night in Aug 2024

8/10 Good

Mike

Stayed 1 night in Aug 2024

6/10 Okay

Ellena

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Gurmeet

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

MISS

Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Paul

Stayed 1 night in Aug 2024

8/10 Good

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Plus points: Had a pleasant stay at Mercure Swansea. Room was big, bed was comfortable, whole place was very clean, and hotel was conveniently situated to get into city centre. Minus points: My wife found that the hot water was not hot enough for her bath (though it was warm enough for me!). We were offered vouchers for breakfast for £12 when we arrived which we bought for 2 mornings of our stay but they weren’t great value. The receptionist said he “would give us £10 if we couldn’t find what we wanted on the breakfast menu- they had everything!”. This was a bold statement and I claim my tenner, as there was no porridge, no bananas and no croissants on the mornings when we had breakfast in the hotel. Which was disappointing frankly. I ended up having cereal and toast, and fruit juice and coffee. I’m pretty sure that would’ve cost less than £12 elsewhere.
Stayed 5 nights in Aug 2024

6/10 Okay

SAHEED

Travelled with family and small children
Liked: Cleanliness
If you wish to enjoy the place you must visit with your car, and if you are not visiting with your car don't plan to leave the hotel early on a Sunday. My experience was a nightmare as we were unable to get a uber we eventually missed our coach back home
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

8/10 Good

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Lu

Stayed 1 night in May 2024

10/10 Excellent

El-frida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024