As soon as I arrived into the room, I booked to stay longer. The rooms are PERFECT. Then I went down for free breakfast, oh my goodness, AMAZING. Hot and cold options, coffee, juices, the hot chocolate was yum! Then to top it all off, the staff. This is the only hotel where EVERY staff member was courteous and welcoming, including the cleaners. And I mean courteous, they speak in a manner that makes you feel like you are known by them. I have never experienced this level of care, care is the foundation of service. This is an actual 5 star hotel, because of the people. The people are seen in all aspects of the hotel, the cleanliness, the food, the service. These people care. I never felt like they were paid to be polite or do there job. It felt heartfelt. I didn't even see signs of insects or pests, and I reckon it's because even the pests and insects believe these people are so nice, they stay away out of respect. THANKS ALL!!!