Cicero Grand

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Cicero Grand

Reception
Exterior
Reception
Deluxe Suite
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
5875 Carmenica Drive, Cicero, NY, 13039
  • Oneida Lake
    ‪8 min drive‬
  • Destiny USA
    ‪11 min drive‬
  • New York State Fairgrounds
    ‪20 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

Deluxe Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite

  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Cicero

A stay at Cicero Grand places you in the heart of Cicero, a 8-minute drive from Oneida Lake and 11 minutes from Destiny USA. .This hotel is 10.2 mi (16.4 km) from Onondaga Lake Park and 11 mi (17.7 km) from Armory Square.

What's nearby

  • Destiny USA - 11 min drive
  • Landmark Theatre - 13 min drive
  • Armory Square - 13 min drive
  • Syracuse University - 15 min drive
  • New York State Fairgrounds - 20 min drive

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪China Chen - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Cicero Grand

Hotel with free breakfast, in the vicinity of Oneida Lake
Cicero Grand offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Cicero? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (5000 square feet of space)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Sofa bed

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
The Cicero Grand
Cicero Grand Hotel
Cicero Grand Cicero
Cicero Grand Hotel Cicero
Comfort Suites Cicero Syracuse North

Cicero Grand Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 1000 reviews" "
Rating 8 - Good. 292 out of 1000 reviews" "
Rating 6 - Okay. 148 out of 1000 reviews" "
Rating 4 - Poor. 88 out of 1000 reviews" "
Rating 2 - Terrible. 86 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ed

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No TV sorry bkfst
Stayed 1 night in Oct 2024

8/10 Good

Darlene

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Danielle is Great she always takes good care of me!
Stayed 5 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

6/10 Okay

Julia

Stayed 1 night in Sep 2024

4/10 Poor

Leslie

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Sooo, I reserved 2 queens, got 2 dbls. System was down, and they insisted on coping my credit card, and I was like no way! well we need a card on file for insedentales. . Fine let me know when you can enter it, but my credit card is not getting photo copied. MANY things broke in room also. It was clean, but the staff troubles, I dont recomend this hotel at all.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Suzanne

Disliked: Staff & service
The desk clerk was rude when he realized we booked through Travelocity.
Stayed 1 night in Oct 2024

8/10 Good

Yan

Stayed 1 night in Sep 2024

6/10 Okay

Gerard

Travelled with family
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
My Unfortunate Experience at this Hotel
The door on the first room we were given didn't close. The door kept hitting the door frame. We were then given the jacuzzi suite "because nothing else was available". The air conditioner was loud and had only one setting; ALL the lamps had dim light bulbs; the batteries were duct-taped onto the tv remote; there was no wi-fi password so we decided to use their business center computers rather than risking our own and their computers were out of order so we decided to wash clothes and the washing machine was also out of order. On the bright side, Bianca on the front desk the first evening, was quick to offer assistance on other problems I haven't previously mentioned here and Antonio (that same night) provided help with the tv. The beds were comfortable; the room was clean and there was a grab bar in the shower/tub. This was our first and last stay at this particular hotel and by the way, good luck with the tv channels.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is right for this level of decor and linen
Stayed 1 night in Sep 2024

8/10 Good

Edward, Pinehurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had items stolen from our back
Stayed 1 night in Sep 2024

6/10 Okay

Bharat

Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Erica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Corey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Kara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel in the past and it has changed ownership. Was extremely disappointed & will not be going back. The service is lacking. Staff does not go out of their way to be helpful. Having to ask for towels and be told they’re in the wash & asked to come back, no cups at breakfast time for coffee and tea…bathtub backing up when taking a shower and left with hair in the tub. When asked if someone could look at it, the response was, “well I’ll have to put in a work order”…we stayed two days and by the end of the second day, we couldn’t wait to leave. Very disappointed.
Stayed 2 nights in Aug 2024

6/10 Okay

Chad

Liked: Cleanliness
The hotel was out of the way and our room was available right at 3:00. The breakfast was terrible-no good options to choose from and the employee working the breakfast area was also checking people out and calling Ubers for people.
Stayed 1 night in Aug 2024

4/10 Poor

Dominic

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jessi

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Elaine

Travelled with group
Nobody at desk for check in. Had to wait 10 minutes. At 1 am someone had a key and tried to get in our room. We were lucky we had the security lock on.
Stayed 1 night in Aug 2024