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Cresthill Suites Syracuse

3.0 star property

Photo gallery for Cresthill Suites Syracuse

Free daily buffet breakfast
Property grounds
Seasonal outdoor pool
32-inch flat-screen TV with digital channels, TV
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

Map
6410 New Venture Gear Dr, East Syracuse, NY, 13057
  • Palace Theater
    ‪6 min drive‬
  • Le Moyne College
    ‪6 min drive‬
  • St. Joseph's Hospital Health Center
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪12 min drive‬

Room options

Studio Suite, 1 King Bed, Accessible

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom (1 King Bed)

Studio Suite, 1 Bedroom (1 King Bed)

Studio Suite, 1 Bedroom (1 King Bed)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Suite, 1 Bedroom

Basic Suite, 1 Bedroom

Basic Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (King & 2 Queen Beds )

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms (King & 2 Queen Beds )

  • 82 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Accessible (King & 2 Queen Beds )

  • 82 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the area

East Syracuse

Located in East Syracuse, Cresthill Suites Syracuse is in the business district, a 3-minute drive from Brooklawn Golf Course and 6 minutes from Le Moyne College. .This hotel is 6.4 mi (10.4 km) from Syracuse University and 6.5 mi (10.4 km) from Destiny USA.

What's nearby

  • The Oncenter - 10 min drive
  • Syracuse University - 10 min drive
  • Destiny USA - 10 min drive
  • SUNY Upstate Medical University - 10 min drive
  • Carrier Dome - 11 min drive

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪Pizza Hut - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Cresthill Suites Syracuse

Hotel with free breakfast, near Brooklawn Golf Course
Cresthill Suites Syracuse offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 82 air-conditioned rooms featuring kitchens with refrigerators and ovens. 32-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided daily.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited

We should mention

The seasonal pool will be open from June 01 to September 01
Only registered guests are allowed in the guestrooms

Property is also known as

Cresthill
Cresthill Suites
Cresthill Suites Condo
Cresthill Suites Condo Syracuse
Cresthill Suites Syracuse
Cresthill Syracuse
Syracuse Cresthill Suites
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Suites Syracuse Hotel
Cresthill Suites Hotel
Cresthill Suites Syracuse Hotel
Cresthill Suites Syracuse East Syracuse
Cresthill Suites Syracuse Hotel East Syracuse

Cresthill Suites Syracuse Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1034 reviews
Rating 8 - Good. 265 out of 1034 reviews
Rating 6 - Okay. 180 out of 1034 reviews
Rating 4 - Poor. 91 out of 1034 reviews
Rating 2 - Terrible. 72 out of 1034 reviews

7.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

arthur

Stayed 1 night in Oct 2024

8/10 Good

Yifan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Fanella

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A positive outlook.
It was a nice stay. However, a few things that we believed needed some help. The door did look completely lock, the furniture could use an updating. There was 1 bed bug i found on my side of the bed. The employees did come to the room right away take the beddding away. They also asked if we wanted to switch rooms. We did, we did check for others. The halfway smelled stale. We did like the location. We did enjoy the breakfast. And would stay there again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Angel

Stayed 2 nights in Nov 2024

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service
Breakfast was very good. The rooms need updating. The entrance and breakfast area have been renovated so you are under the impression everything has been updated but nope. The 2 bedroom suite we stayed in should have been cleaned better. The walls in the bedroom, bathrooms and all doors were dirty. The kitchen should be updated to be more modern. As well there are only 2 chairs to sit at the kitchen table. Not sure I would stay there again.
Stayed 2 nights in Nov 2024

8/10 Good

E

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alana

Stayed 1 night in Oct 2024

10/10 Excellent

Jeannette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suites are fully stocked. Full kitchen fridge, stove/oven, microwave, dishwasher. Pots/pans dishes, cutlery, glasses. Vary clean. Excellent views from windows. Bathroom huge. Closet space is great. Two TVs. Sitting room separated from bedroom by door. Very conveniently designed. Outside pool, patio has BBQ. Breakfast provided was excellent and well setup and stocked. Coffee/juice station seperate area thus can handle large crowds. Toasters in seperate area so no holding people up in lineups. Tables spaced well apart. Spacious open concept. Breakfast area opens up to outside patio when in season.
Stayed 1 night in Nov 2024

4/10 Poor

Sherita

Business traveller
When I got there to check in the girl at the desk was on her cell phone and her phone. I waited 45 minutes before I asked her if I needed to come back to check in I came back an hour later and still had to wait another 15 minutes to get checked in Upon arriving to my room, the door was open with a deadbolt in between it. I went and reported this to the receptionist and she asked me oh are you afraid to stay in that room not just issuing me another room so I had to request another room, the facility itself is great clean and comfortable. I usually stay here when I travel for my job, but I don’t think I’ll be coming back the last day of my stay. It was five minutes before breakfast and the gentleman sitting at the front desk once again on their cell phones never looked up to talk to me. I asked him can I grab a bagel which is already sitting out I was told no like really five minutes and I paid over three hundred bucks to stay this new bunch of staff are very horrible I didn’t even get an apology for the long wait to check in
Stayed 3 nights in Oct 2024

6/10 Okay

Dawn

Stayed 1 night in Nov 2024

10/10 Excellent

Katelyn

Travelled with family and small children
Liked: Amenities
We had originally stayed at a nearby hotel and planned to stay there for the whole trip but it was so horrible we checked out a day early and came here. SO glad we did. The lady at the front desk was super friendly and helpful and our room is perfect for us
Stayed 1 night in Nov 2024

8/10 Good

Michelle

Comfortable stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

8/10 Good

Susan

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the suite, having a kitchen and full LR.
Stayed 2 nights in Oct 2024

8/10 Good

Sarah Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice clean with free breakfast in the morning thats the total plus in the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond. Specifically Jolene and Russell.
Stayed 1 night in Oct 2024

8/10 Good

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No smoking except at front entrance 😐
Perfect for my purposes—had to change rooms on initial check in. First room was soiled (upholstery) and smelled unclean. Second room much better. One complaint is the staff regularly takes smoking breaks at front entrance which should be prohibited and gives a bad impression.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Relaxing and Pleasant Place to Stay
I have stayed at Cresthill Suites Syracuse many times and it is my first choice when a suite is available. I have never found anything negative about my experiences. The staff are quite friendly and professional.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

jyrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

4/10 Poor

Dalia

Travelled with family
Disliked: Property conditions & facilities
I can share my experience related to the room we were assigned to. we were in room 206 and the furnitures in the room were sooo old and bad. you can feel easily the spring in the sofa bed. so my kids couldn't sleep all night. And they were full so couldn't give us the chance to try another room. Even the bathroom door can't be closed, it doesn't fit!
Stayed 3 nights in Oct 2024

10/10 Excellent

Shaunaja

Travelled with group
I Loved The View At Night, Very Peaceful Nd Quiet
Stayed 1 night in Oct 2024