Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property

Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

Lobby
Bar (on property)
Point of interest
View from room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

View map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
  • Destiny USA
    ‪2 min walk‬
  • Landmark Theatre
    ‪3 min drive‬
  • JMA Wireless Dome
    ‪5 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds

7.6 out of 10
Good
(9 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(4 reviews)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Corner

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(67 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

8.6 out of 10
Excellent
(68 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Syracuse

Located in Syracuse (Lakefront), Embassy Suites by Hilton Syracuse Destiny USA is within a 5-minute walk of Destiny USA and within a 5-minute drive of Landmark Theatre. .This hotel is 2.2 mi (3.6 km) from Erie Canal Museum and 2.3 mi (3.7 km) from Museum of Science and Technology.

What's nearby

  • Destiny USA - 2 min walk - 0.2 km
  • Landmark Theatre - 3 min drive - 3.2 km
  • The Oncenter - 3 min drive - 3.6 km
  • Rosamond Gifford Zoo - 4 min drive - 2.9 km
  • JMA Wireless Dome - 5 min drive - 4.7 km

Getting around

  • Syracuse Regional Transportation Center - 16 min walk
  • Hancock Intl. Airport (SYR) - 7 min drive

Restaurants

  • ‪Panera Bread - ‬11 min walk
  • ‪Sbarro - ‬14 min walk
  • ‪Dave & Buster's - ‬9 min walk
  • ‪P.F. Chang's China Bistro - ‬2 min walk
  • ‪Carmelcorn Shoppe - ‬6 min walk

About this property

Embassy Suites by Hilton Syracuse Destiny USA

Hotel with free breakfast, a quick walk to Destiny USA
Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 49-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 209 air-conditioned rooms featuring refrigerators and microwaves. 49-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Syracuse? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Syracuse Destiny USA has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (71 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1004 reviews
Rating 8 - Good. 180 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 58 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sue

Stayed 1 night in Jun 2025

10/10 Excellent

Yamilette

Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made to order free breakfast in the restaurant was lovely
Stayed 1 night in Jun 2025

6/10 Okay

Kelli

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is convenient to family who live in the area. This was my 2nd stay. This stay I was with my daughters. We purchased items from the marketplace by the front desk. These items didn’t come with utensils. We went to the bar and was told they didn’t have disposable silverware. I asked for regular and she said she had none available. The bar is right beside the restaurant. She could have given us at least a fork! My daughter had to make silverware out of the box on her frozen dinner. Don’t sell items that need silverware without silverware available.
Stayed 2 nights in Jun 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness
Staff was great, breakfast was good. The room; carpet, sofa were a little outdated.
Stayed 1 night in Jun 2025

8/10 Good

Cassie

Stayed 1 night in Jun 2025

8/10 Good

Jon

Travelled with family
Liked: Staff & service
Rooms are starting to look a little tired. Staff are great. Breakfast is good. The new parking charge seems like a cash grab given the huge space available and that there has never been a charge in the many years we’ve been staying at the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to my son’s apartment and Syracuse university. The breakfast was amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine And Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 2 nights in May 2025

6/10 Okay

RICHARD

Business traveller
Liked: Staff & service, property conditions & facilities
Underwhelmed… sorry to say. GREAT LOCATION, no water pressure, thermostat terrible, chairs in room filth. Normally love this chain.
Stayed 2 nights in May 2025

6/10 Okay

Colleen

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Totally happy about our overnight stay. However, just a little disappointed in the $15 a night parking fee. There is no need for that at this location. The lot around the hotel is huge…..seems more like just another cash grab!
Stayed 1 night in May 2025

10/10 Excellent

elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Clean, close to destiny mall and wonderful breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mona

Stayed 2 nights in May 2025

10/10 Excellent

Sean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was nice. Wish they allowed a bit cooler on the air conditioning. Other than that great place and right next it the place I want to be; the mall!
Stayed 1 night in May 2025

10/10 Excellent

EDINAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

heath

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great bar & great food! Rooms are nice and clean. A+
Stayed 1 night in May 2025

10/10 Excellent

Shawn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a wonderful getaway!

Amazing. Our annual girls getaway weekend at Destiny, my daughter and I enjoyed every minute. Far safer than in the past, there seems to be more security measures and hopefully, more watching of the parking lot (we’d had our vehicle broken into among several others a while ago but the hotel staff was super supportive). We had a lovely time this long weekend- from checkin to all the housekeeping folks, it was great. Thanks and we look forward to next time.
Stayed 2 nights in May 2025

10/10 Excellent

Arthur

Stayed 1 night in May 2025

8/10 Good

Solomon

Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness
G
Stayed 1 night in May 2025

6/10 Okay

Christine, Endicott

Stayed 1 night in May 2025