Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel

Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Front of property
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Bar (on property)
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
400 7th North St., Liverpool, NY, 13088
  • Onondaga Lake Park
    2 min drive
  • Lake Onondaga
    3 min drive
  • NBT Bank Stadium
    4 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    6 min drive

Room options

Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 2 Queen Beds, Kitchen

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Liverpool

When you stay at Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel in Liverpool, you'll be in the business district, within a 5-minute drive of Onondaga Lake Park and WonderWorks. .This hotel is 1.7 mi (2.7 km) from NBT Bank Stadium and 1.9 mi (3 km) from Hopkins Road County Park.

What's nearby

  • Destiny USA - 3 min drive - 3.6 km
  • NBT Bank Stadium - 4 min drive - 2.8 km
  • Landmark Theatre - 5 min drive - 5.9 km
  • Armory Square - 5 min drive - 5.9 km
  • New York State Fairgrounds - 11 min drive - 10.1 km

Getting around

  • Syracuse Regional Transportation Center - 4 min drive
  • Hancock Intl. Airport (SYR) - 6 min drive

Restaurants

  • ‪Wendy's - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬7 min walk
  • ‪J R Diner - ‬19 min walk
  • ‪Denny's - ‬6 min walk
  • ‪Tully's Good Times - ‬3 min walk

About this property

Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel

Suburban hotel with airport shuttle service and a 24-hour fitness center
Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel offers 137 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 137 individually decorated guestrooms, featuring microwaves and DVD players. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy American cuisine at Blue Spruce Lounge, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Liverpool? This hotel has 2100 square feet (195 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Blue Spruce Lounge - This bistro specializes in American cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 4:00 AM to midnight

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 5.99-19.99 for adults and USD 5.99-19.99 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Blue Spruce Lounge

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Children's games
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2100 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5.99 to 19.99 for adults, and USD 5.99 to 19.99 for children
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maplewood Inn Syracuse Liverpool
Maplewood Syracuse
Maplewood Syracuse Liverpool
Maplewood Suites Extended Stay Hotel Liverpool
Maplewood Suites Extended Stay Hotel
Maplewood Suites Extended Stay Liverpool
The Maplewood Hotel Liverpool
Maplewood Suites Syracuse Airport
Holiday Inn Suites Syracuse Airport Liverpool
Maplewood Suites Extended Stay Syracuse/Airport
Holiday Inn Suites Syracuse Airport Liverpool an IHG Hotel

Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1000 reviews" "
Rating 8 - Good. 248 out of 1000 reviews" "
Rating 6 - Okay. 89 out of 1000 reviews" "
Rating 4 - Poor. 58 out of 1000 reviews" "
Rating 2 - Terrible. 48 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff were friendly and check in was efficient. Bathroom was not well cleaned
Stayed 1 night in Aug 2024

8/10 Good

Chrystal

Travelled with family
Liked: Cleanliness, staff & service
Hotel was clean and quiet. Rooms were clean but not updated.
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Bryan

Stayed 1 night in Mar 2024

4/10 Poor

Frederick

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
TV was broken in the room. They did bring and install a new one. Hot and cold water was labeled wrong on sink and shower. Hot was cold and cold was hot. Expedia said it is free extended parking. It is not. It is an extra $10 a day. They do have a free shuttle to the airport but the hours listed on expedia are incorrect. The last 2 parts i blame Expedia not the hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Jenna

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Rooms were nice and clean, rooms are large and sound proof. Pool area was quite neglected and very dirty. Live music was good. LOVE the complimentary starbucks machine in the lobby. VIP perk was a free bottle of wine however I had to ask for it later in my stay because they forgot it. The staff were all incredibly nice!! Front desk, housekeeping and shuttle driver.
Stayed 1 night in Aug 2024

8/10 Good

Kimberly, Rincon

Travelled with partner
The hair dryer started smoking and burned out. I loved the restaurant.
Stayed 1 night in Aug 2024

8/10 Good

Sheila

Stayed 1 night in Jul 2024

10/10 Excellent

Zina

Stayed 1 night in May 2024

10/10 Excellent

Zina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Luis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here, is dirty.
Stayed 2 nights in Aug 2024

6/10 Okay

Jane, Advance

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Extremely nice staff. Good breakfast. Easy on and off the thruway. Safe. Will stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Binhson, Tumwater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelie & 4 other staffs were very professional and courteous. Also I would like to thank Chris for the van ride to the airport.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jared

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub, no breakfast
this was a quick overnight, but we enjoyed the hot tub spa. missed having the breakfast included.
Stayed 1 night in Jul 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning unit was loud and had to turn off to sleep.
Stayed 5 nights in Jul 2024

10/10 Excellent

iris, fort Johnson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and nice and helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, amenities
Primarily stayed for proximity and shuttle service to the airport only to find out it was out of service. When I asked about the on site restaurant I was basically advised to order door dash.
Stayed 1 night in Jul 2024

8/10 Good

Alexandra

Stayed 1 night in Jun 2024

6/10 Okay

Paula

Disliked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful property, staff was so kind and welcoming, pool & hot tub open from 7a-10p was awesome! Breakfast in the morning was delicious with made to order omelets. Will definitely be back!
Stayed 1 night in Jul 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay but have change for coffee
Just a little upset that because we weren’t elite we had to pay for coffee or tea. I understand that you need to pay for bread but tea or coffee???? We felt third class. We do alit of travelling and many years ago we did sign up for a membership but couldn’t find our card . I think this policy sucks.
Stayed 1 night in Jun 2024