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Inn at the Finger Lakes

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Inn at the Finger Lakes

Lobby sitting area
Front of property
Basic Room, 1 Queen Bed
Terrace/patio
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Pet-friendly
    Pet-friendly

Explore the area

Map
12 Seminary Ave, GPS: 12 John Street, Auburn, NY, 13021
  • Willard Memorial Chapel
    7 min walk
  • Auburn Public Theater
    8 min walk
  • Seward House Museum
    9 min walk
  • Syracuse, NY (SYR-Hancock Intl.)
    43 min drive

Room options

View all photos for Basic Double Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Double Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 Queen Bed, Accessible

Basic Room, 1 Queen Bed, Accessible

Basic Room, 1 Queen Bed, Accessible

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Queen Bed with Sofa bed, Accessible

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Double Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Double Room, 2 Queen Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Auburn

A stay at Inn at the Finger Lakes places you in the heart of Auburn, within a 10-minute walk of Willard Memorial Chapel and Auburn Public Theater. .This hotel is 12.9 mi (20.8 km) from Cayuga Lake and 0.6 mi (1 km) from Seward House Museum.

What's nearby

  • Auburn Community Hospital - 14 min walk - 1.2 km
  • Harriet Tubman Home - 3 min drive - 2.8 km
  • Emerson Park - 4 min drive - 4.1 km
  • Fingerlakes Mall - 4 min drive - 4.2 km
  • Owasco Lake - 5 min drive - 4.8 km

Getting around

  • Hancock Intl. Airport (SYR) - 43 min drive

Restaurants

  • ‪Domino's Pizza - ‬7 min walk
  • ‪Balloons Restaurant & Catering - ‬2 min drive
  • ‪O'Tooles - ‬15 min walk
  • ‪Ukrainian National Club - ‬2 min drive
  • ‪Tinkers Guild - ‬10 min walk

About this property

Inn at the Finger Lakes

Hotel in Auburn with a 24-hour business center and a 24-hour front desk
Inn at the Finger Lakes offers 77 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Auburn hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 77 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a picnic area. Additional features at this hotel include a banquet hall and a vending machine.
Grab a bite from the snack bar/deli serving guests of Inn at the Finger Lakes.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Health club

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per stay, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Inn Finger Lakes Auburn
Inn Finger Lakes
Finger Lakes Auburn
Inn At The Finger Lakes Hotel Auburn
Inn At The Finger Lakes Auburn, NY
Inn at the Finger Lakes Hotel
Inn at the Finger Lakes Auburn
Inn at the Finger Lakes Hotel Auburn

Inn at the Finger Lakes Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 291 out of 1000 reviews" "
Rating 8 - Good. 322 out of 1000 reviews" "
Rating 6 - Okay. 191 out of 1000 reviews" "
Rating 4 - Poor. 115 out of 1000 reviews" "
Rating 2 - Terrible. 81 out of 1000 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Md.Mamunur

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall ok
Stayed 1 night in Jul 2024

8/10 Good

Toni

Travelled with family and small children
Liked: Amenities
I like this hotel for the price, it's not the best but it's enough. No front desk staff st night but the check in machine with virtual staff works. I think it is very convenient and I don't need a lot, the floor is bit dirty but it doesn't bother me.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Lynnette

Travelled with family
Disliked: Property conditions & facilities
It was convenient in location. Not user friendly for wheelchair bound folks. Also you had to sign in at a kiosk. No desk person after 3pm for most days.
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

4/10 Poor

Kristy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Frederick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
IT took us 30 min to figure out how to sign in. Doors were locked. We couldn't get into lobby where the kiosk was in order to check in. Did not see a single hotel person until the next morning and she was rude. She didn't understand why she had to put a sign on the locked door to direct people to the one where guests could enter. Very clean, but no service at all. No people. Very unpleasantly spooky..
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Travelled with family, Travelled with pets
We have stayed at the Inn at the Finger Lakes a number of time over the years. Unfortunately, the quality of the property is deteriorating … maintenance is average. The internet was intermittent during our stay. The front desk said they contacted the manager who was disposed to fix it We were not impressed
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Cole

Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I did check in via the kiosk, it was not difficult. And FYI, there was a live staff member on duty in morning to check us out. The room and common areas were very clean, the bed was comfy, and best of all, it was quiet. The main street of Auburn is directly behind Inn, so we were able to walk into town and purchase some food. Angelos pizza was delicious!
Stayed 1 night in Aug 2024

2/10 Terrible

Peter

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away ! Rooms have black mold. Called property manager several times and all you get is a third party company that handles the property remotely. I checked in at night after a long day on the road and it was the same person at the virtual kiosk. I am a traveling businessman who stays at plenty of hotels under $150 per night and this was by far the worst accommodations I have ever encountered. It has been days and no one from the property has addressed the situation. The morning I woke up at the hotel after they switched my room in the middle of the night; I had an uncontrollable deep cough and puffy eyes. I will be reporting this hotel to the CDC now that I have returned home. I can’t believe the management and ownership of this property allow humans to sleep here. Slum Lords!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on a family trip and rented two rooms for one night, late check in was no problem, everything was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Christi

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
I checked into the hotel & got all my things up to my room. It was then that realized my TV didn't work & I was forced to switch rooms late at night.
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that there wasn't a staff member on duty at the front desk to check in with when I arrived to the hotel after a 2 hour drive to get there. I had to check in using a hotel kiosk. I wasn't aware I would have to be doing this. I had never use one before and I was not familiar with this process at all. I'd much rather stay at a hotel that has on site staff members available for their guests needs & convenience.
Stayed 2 nights in Aug 2024

6/10 Okay

Paul, Las Vegas

Stayed 2 nights in Jul 2024

6/10 Okay

Gregg

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Did not care for check in not having a person at front desk. Did not feel safe when checking in. Person was just waiting for someone to open door and walked in behind us.
Stayed 1 night in Jul 2024

8/10 Good

Sherwood

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Entrance from parking area was not functioning. Had to only enter through the front entrance.
Stayed 2 nights in Aug 2024