Surestay Plus by Best Western Syracuse Airport Htl

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

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Lobby
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Free airport shuttle
  • Parking available
  • Pool
  • Room service
  • Pet-friendly

Explore the area

Map
900 Colonel Eileen Collins Boulevard, North Syracuse, NY, 13212
  • Destiny USA
    10 min drive
  • Johnny Rockets
    7 min walk
  • Syracuse Airport Bus Stop
    7 min walk
  • Syracuse, NY (SYR-Hancock Intl.)
    7 min walk

Room options

Similar properties

About the area

North Syracuse

When you stay at Surestay Plus by Best Western Syracuse Airport Htl in North Syracuse, you'll be near the airport, within a 15-minute drive of Destiny USA and Syracuse University. .This property is 8.8 mi (14.2 km) from Carrier Dome and 10.4 mi (16.7 km) from New York State Fairgrounds.

What's nearby

  • Destiny USA - 10 min drive
  • Landmark Theatre - 11 min drive
  • Armory Square - 11 min drive
  • Syracuse University - 13 min drive
  • Carrier Dome - 13 min drive

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 1 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Applebee's Grill + Bar - ‬5 min drive
  • ‪Middle Ages Alehouse - ‬8 min walk
  • ‪Plank Road Ice Cream - ‬5 min drive

About this property

Surestay Plus by Best Western Syracuse Airport Htl

Property in North Syracuse with free breakfast and airport shuttle service
Surestay Plus by Best Western Syracuse Airport Htl offers 95 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This North Syracuse property provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Recreational amenities at the property include a seasonal outdoor pool.
Make yourself at home in one of the 95 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request cribs/infant beds (complimentary).
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional features at this property include complimentary wireless internet access and tour/ticket assistance.
Grab a bite to eat at BW Airport Inn Restaurant, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 5 AM to 10 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in North Syracuse? This property has 1399 square feet (130 square meters) of space consisting of a conference center and 2 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 5 AM and 10 AM.
BW Airport Inn Restaurant - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Extended parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 5 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • BW Airport Inn Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (1399 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN Syracuse Airport
BEST WESTERN Syracuse Airport Inn
Syracuse Airport BEST WESTERN
Syracuse Airport Inn
SureStay Plus Hotel Best Western Syracuse Airport
SureStay Plus Best Western Syracuse Airport
SureStay Best Syracuse
Surestay Plus By Syracuse Htl
Surestay Plus Hotel by Best W. Syracuse Airport
SureStay Plus Hotel by Best Western Syracuse Airport
Surestay Plus by Best Western Syracuse Airport Htl Property

Surestay Plus by Best Western Syracuse Airport Htl Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 231 out of 1000 reviews" "
Rating 8 - Good. 368 out of 1000 reviews" "
Rating 6 - Okay. 244 out of 1000 reviews" "
Rating 4 - Poor. 109 out of 1000 reviews" "
Rating 2 - Terrible. 48 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness
It is very close to the airport and easy to get to. The staff was very eager to help us in every way. They were pleasant and made sure everything was good
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The close location to the airport and convenient shuttle service. The mattress in the room I had was in need of replacement. Lumpy and saggy.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
The property is old and needs to be refreshed. Everything was there and working
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff and the convience to Hancock Airport
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant exoerience checking in. The 2 girls were very smiley and welcoming.
Stayed 1 night in Feb 2020

8/10 Good

Joe, Sauquoit, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't find anything particularly unique, but the staff was very friendly and the room was clean.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to get to the airport. The staff were very friendly, especially the man stocking the breakfast station and driving the airport shuttle.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did NOT like the claim of “free parking” and then getting stuck with a $60 bill to leave my car for the week. You need to fix that. Very dissatisfied with that, and I wonder how many others have fallen into that trap.
Stayed 1 night in Feb 2020

6/10 Okay

Stefanie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff and food, close to airport, ugly rooms
The staff was great and the hotel is so close to Syracuse airport! The only issue was how ugly the rooms were. Breakfast was great too!
Stayed 1 night in Jan 2020

8/10 Good

Lynne, Northern New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Airport is very close. Downtown Syracuse about 10 minutes away. Parking is easy. Staff were all very friendly. Restaurant in-house and the Food was good. Breakfast was hot--eggs & meat and Waffle iron with cereal & tasty breads. Not as new or as fancy as recently-built hotels, but it was clean & spacious.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the sound from the room next to us was very loud I could hear the snoring threw the wall
Stayed 1 night in Jan 2020

8/10 Good

Heidi, Watertown

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the cost. Great food and friendly staff!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room! Good food in the restaurant and good breakfast
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling
Convenient for an early morning flight!
Stayed 1 night in Jan 2020

4/10 Poor

Kathryn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
1980s time travel
Time travel to the 80s. Not updated and dingy. Everything smelled like chlorine even though it was dead of winter. Parking cost as much as the airport. Rooms very small. Room could be 90° or 50°. Heard everything noise. Staff nice. Next door to airport for quick popover for an early flight.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Convenient and friendly . Restaurant is excellent. Room clean but dated. Would definitely use them again.
Stayed 1 night in Jan 2020