Holiday Inn Tacoma Mall by IHG

3.0 star property

Photo gallery for Holiday Inn Tacoma Mall by IHG

Exterior
Serves breakfast, dinner and brunch
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
8402 S Hosmer St, Tacoma, WA, 98444
  • Pacific Lutheran University
    ‪6 min drive‬
  • Tacoma Mall
    ‪6 min drive‬
  • University of Washington Tacoma
    ‪9 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪42 min drive‬

Room options

Suite, 2 Queen Beds, Accessible (Communications)

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 2 Queen Beds

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Tacoma

A stay at Holiday Inn Tacoma Mall by IHG places you in the heart of Tacoma, within a 10-minute drive of Tacoma Mall and Tacoma Dome. .This family-friendly hotel is 5.7 mi (9.1 km) from LeMay Car Museum and 6.2 mi (10 km) from Museum of Glass.

What's nearby

  • Tacoma Mall - 6 min drive
  • Tacoma Dome - 8 min drive
  • LeMay Car Museum - 9 min drive
  • Greater Tacoma Convention and Trade Center - 9 min drive
  • Museum of Glass - 10 min drive

Getting around

  • Lakewood Station - 5 min drive
  • Commerce Street Station - 9 min drive
  • Seattle-Tacoma International Airport (SEA) - 42 min drive

Restaurants

  • ‪Elmer's Restaurant - ‬17 min walk
  • ‪Olive Garden - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪So. Tacoma Eagles F.O.E.2933 - ‬3 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Holiday Inn Tacoma Mall by IHG

Family-friendly hotel with 2 restaurants connected to the convention center in Tacoma
Holiday Inn Tacoma Mall by IHG offers 124 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 124 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy American cuisine at Toast to Toast Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6 AM to 10:00 AM and on weekends from 6 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Tacoma? This hotel has 8500 square feet (790 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6 AM and 10:00 AM and on weekends between 6 AM and 10:30 AM.
Toast to Toast Restaurant - This bistro specializes in American cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Happy hour is offered.
Toast to Toast Lounge - This lobby lounge specializes in American cuisine and serves breakfast, brunch, and dinner. Happy hour is offered. Open daily.
Toast to Toast Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Secret Burger Kitchen - Onsite restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM–10:00 AM on weekdays and 6 AM–10:30 AM on weekends
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Toast to Toast Restaurant
  • Toast to Toast Lounge
  • Toast to Toast Cafe
  • Secret Burger Kitchen

Things to do

  • 24-hour fitness centre
  • Concerts/live shows
  • Indoor pool
  • A hot tub

Family friendly

  • Children's games
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (8500 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Games
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Fan
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • LED TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Lion Hotel Tacoma
Red Lion Tacoma
Tacoma Red Lion Hotel
Tacoma Red Lion
Red Lion Tacoma Hotel Tacoma
Holiday Inn Tacoma Mall Hotel
Holiday Inn Tacoma Mall
Tacoma Mall By Ihg Tacoma
Holiday Inn Tacoma Mall by IHG Hotel
Holiday Inn Tacoma Mall an IHG Hotel
Holiday Inn Tacoma Mall by IHG Tacoma
Holiday Inn Tacoma Mall by IHG Hotel Tacoma

Holiday Inn Tacoma Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1003 reviews
Rating 8 - Good. 265 out of 1003 reviews
Rating 6 - Okay. 89 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kristine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful birthday night!
My bestie & I rented a room for her birthday, we did a little overnight staycation & had the best time! The room was clean & comfortable & having a restaurant on site was a huge bonus. The staff was so friendly & accomodating. We have decided to try to do this at least quarterly, if not more often. We will be back!
Stayed 1 night in Nov 2024

10/10 Excellent

Brock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed there couple times now and there always nice and welcoming
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

4/10 Poor

Katie

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
When I called to ask about our room, the male staff member on the phone was dismissive and seemed to feel our questions were beneath him. Upon arrival the check in process took over 15 minutes and seemed to be extend by the reception area help (which happened to be the same person we spoke with on the phone). Beyond this, the hallways and rooms smell like pee of some sort, causing us to sleep with the windows open to the full amount (2 inches on each side?!). Bedsheets smell like Febreeze, not clean or fresh. Lots of noise was present at night; it seems a drug culture is prevalent at the location...my son was concerned about several men behaving strangely-running up and down the stairs, while asking us where the lobby was and another instance of a drunk man pushing past him in the elevator. Loud noises throughout the night in the hallways. Overall, 3 stars is an awfully gracious score for this hotel.
Stayed 1 night in Nov 2024

8/10 Good

Erendira

Liked: Cleanliness
Good
Stayed 2 nights in Nov 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a pleasant stay. The lady called Kathi at the breakfast corner is friendly and serves with a smile. Had a little enjoyable chat with her!
Stayed 1 night in Nov 2024

8/10 Good

Ed

Travelled with family
Liked: Staff & service
Jasmine the bartender on the main stage.
Friendly front desk and bar staff. Jasmine the bartender was friendly and informative. She was the highlight of our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Jae Hak

Liked: Cleanliness, staff & service, property conditions & facilities
Liked huge parking lot which is very easy to park. Highway access to I 5 very easy. Very convenient movable table instead of typical desk in the room.
Stayed 1 night in Nov 2024

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very comfortable bed. Was only here to sleep and keep our things. Could hear constant traffic wash from the freeway, but it was not a hindrance.
Stayed 1 night in Nov 2024

8/10 Good

Alma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy beds
Stayed 2 nights in Nov 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Front desk service Shaun was great. He was so hospitable and friendly. The rooms were clean and the bedding was super super soft. The waitresses at the toast to toast restaurant were also amazing. I would highly recommend to any traveler. The rates are good and the location is close to the dome.
Stayed 2 nights in Nov 2024

10/10 Excellent

kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall stay
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room size and the cleanliness of the room. The staff was very helpful. Parking was convenient. The price for the room was very reasonable. The bed was comfortable, and we liked having a microwave and fridge. There was some noise as the facility is close to the freeway.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

alexander

Like the room
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Travelled with partner
The staff were great and friendly, the rooms were clean and well maintained
Stayed 2 nights in Nov 2024

4/10 Poor

Larry

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tyrece

Travelled with family, Travelled with family and small children
Liked: Amenities
Great customer service
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 2 nights in Oct 2024

8/10 Good

MAURICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Pang

Stayed 1 night in Oct 2024

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024