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The staff at Lotte are so amazing! They are so helpful with all queries. The facilities are immaculate. We had a wonderful stay and felt very relaxed.

environment surrounding make me feel very relaxed

Very nice hotel. Staff show great respect to guests and are very helpful. The breakfast was a bit expensive and we decided against it because we only wanted a light snack. Ate at Paris Baguette next door which was pretty good.

We loved our room, the view, the pools

Upon arrival, Bomi with concierge was exceptional. She welcomed us with open arms, even upgrading our original garden view room to an ocean view room. Each time we stepped into the lobby, she was instantly ready to accommodate any need we had, from pool towels (for the outdoor heated pool) to dinner plans. If the experience stopped there, it would be 5-star! But there’s more! Our room was perfection, with grand touches, such as heated toilet seats, personal jacuzzi and complimentary items (robes, slippers, bottled water, tea and coffee). The bedding was quite comfortable, and the view of Beomseom Island in the East China Sea from the room matched the relaxation that came with the sound of the ocean within walking distance of Gold One Hotel. We chose dinner at the La Scala Restaurant with top notch service and delicious BBQ platter and mushroom soup. Breakfast the next morning included a vast variety of food, served with coffee and tangerine juice. If our travels return us to Jeju Island, we will certainly look to make reservation once again at Gold One! Thank you!!

Serene and quiet with large rooms and big beds