All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 758 out of 1001 reviews" "
10 - Excellent
758
Rating 8 - Good. 207 out of 1001 reviews" "
8 - Good
207
Rating 6 - Okay. 24 out of 1001 reviews" "
6 - Okay
24
Rating 4 - Poor. 5 out of 1001 reviews" "
4 - Poor
5
Rating 2 - Terrible. 7 out of 1001 reviews" "
2 - Terrible
7
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Excellent
Nitin
Travelled with family, Travelled with family and small children
Wonderful onsen stay with amazing breakfast, service, and amenities. Private onsen for every room with lux decor. Everything about this stay was incredible!! Highly recommend.
Nice, quiet location in the hills with nice views. Room had hot tub and cold tub by the window. Strong smell of sulfur made it necessary to have windows open when filling up the tub but after a while smell is gone and it’s nice and relaxing. One thing that bothered me was that toilet had a glass door, leaving no privacy. Otherwise great amenities and services.
Beautiful facility. Service is top notch. They take care of you from the moment you walk onto the property to the moment you leave. Will be coming back and staying longer.
We greatly enjoyed our stay. The staff was friendly, the spa facilities were clean and modern. There were very minor signs of wear and tear in the room. My partner booked a Chinese style massage which was supposedly stronger, but it wasn't at all. The massage was overall not great value for the price.
Breakfast was delicious, you get to choose between a western style or taiwanesw style breakfast. Both come as a set menu and were delicious.
A luxury stay in Beitou for the hot spring experience. The room was lovely with fantastic amenities down to facial toner and even facial mask sheets that are all complimentary. The hotel even provides complimentary use of their lounge wear while staying at the property which is a nice touch. The room comes with mini bar well stocked with full coffee, tea, soft drinks and snacks and are all free. We booked the family suite and the room was huge with separate toilet and bath. The private hot spring in the room really sold the expensive price tag. Staff were extremely friendly and professional. Breakfast was also scrumptious and suits my Asian tastebuds.
On the cons, the property feels a tad dated and can use some updating. Guest preferences such as no alcohol should be remembered. I still had plum wine sent to my room on my 2nd night even though I had already informed we are a non alcohol family. Small issue but should be a given for a 5 star property. Housekeeping missed a few spots. Lounge wear was put on the floor as it was dirty but somehow not replaced. Trash in the corner by the curtains was also missed. In room entertainment is limited for sure. but this could be the norm in Taiwan and I’ve been spoilt by other luxury hotels. Beitou is a quiet town and not much to do. Location of the hotel is not the best but they do provide free shuttle bus to the MRT although it is usually very packed and guests end up waiting a few rounds. Overall, still a lovely experience.
Grand View Beitou is such a unique, luxurious property. We stayed a night for our honeymoon and the staff made us feel so welcome! Would absolutely stay here again for another special occasion.
I decided to splurge and get a room here and I was not disappointed! Jeffrey at the front desk helped to check me in and noticed that it was my birthday and gave me a wonderful macaron snack that was a wonderful start. He gave me a tour of my room and all the settings as well as helping to set up a massage very last minute. The massage was also amazing and Selina is truly a rockstar with her hands. I came out of my massage incredibly relaxed and ready to hit up my dinner at Chinese Cuisine which had a delicious abalone dish that was truly blissful. I ended the night in my private hot springs tub and slept like a baby. The next morning, my breakfast at Chinese Cuisine was delicious and SO. MUCH. FOOD. Truly the portions here are large and I was not hungry a single second I was here. The mini-bar in the room was also well stocked with drinks and snacks. I was super sad when I checked out because this was truly the most magical stay and I wish I had stayed for longer. Thank you everyone for making this an amazing stay that relaxed me so much. I can't wait to come back!