Juan Carlos, the concierge for Hotel Arco Iris is an absolute GEM of a human being! He made our stay and the days leading up to our arrival even more than we could’ve expected. It was great having transportation set-up upon our arrival by the hotel! The property is beautiful, cozy & feels like home away from home. Breakfast with server Freddy was always a plus! He is kind, attentive & thoughtful in his approach to service. Big hugs to the kitchen staff who made such delicious breakfasts! Richard, the owner of the hotel is an active participant in the day-to-day operations & it was great seeing him interact with his guests and staff. Beds/pillows are comfy, showers were squeaky clean, pool & drinks were fabulous! Housekeeping team is awesome. I’ll definitely be back!