10/10 Excellent
Luz M
Travelled with partner
23 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathless, beautiful grounds & well kept, friendly, helpful & Pura Vida for sure. From the minute I arrived I was greeted by Leonardo & Adrian the professionalism, happy, polite, the welcome drink, all amazing, great customer service. The pictures don’t do justice, it’s even better in person. Wonderful breakfast done perfectly by Elizar hope I spelled it right. She made my eggs exactly how I like them well done. Delicious. All kind of different choices and mimosa yummy. Andy, Kevin, Mariella, Dilan, Nathaly, Nancy, Deiner amazing on top of their game. Always refilling and ready to serve without asking and always a smile on their face. Great job. Then we have Sylvia very down to earth, friendly, helpful and great customer service and great help with excursions. I drove her crazy with questions before I got there but not once did she get upset, she simply answered all questions asked with no issues. When went out the room and walked all around, went to the beach & we felt safe and had a great time. Everything is right there best place to stay. When we got back to the room there was a picture from our excursion with a beautiful professional letter waiting for us on the bed. It was beautiful from Sylvia. My heart & soul was so happy. The dinners every night at Jardin was delicious if I could have lick the plate I would of that’s how good. Wow blown away.The beach is right across the street and all the stores, delicious places to eat if you like, very good Gelatin. Must come here
Luz M
Stayed 4 nights in Aug 2024