Everything, for the most part; was good. The staff were all polite, pleasant, and friendly. The beds were comfortable. We did hear one lady complaining about working a double shift, and then the lady she was talking to told her, “if you don’t like it, find another job.” The phone in the room didn’t work and was missing the cord from the receiver to the base. When turning the bathroom tub faucet on, the water came out of both the faucet and the shower head, but there wasn’t enough pressure to take a shower, so we were unable to shower. I said something to the customer service person at the check in counter, and he said he would handle it after we left. Very disappointed with this stay, so don’t think I’ll come back to this location again.