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Hotel Seppl

4.5 star property

Photo gallery for Hotel Seppl

Suite (Fitness) | View from room
Garden
Suite, Balcony (Edelweiss)
Sauna, Turkish bath/hammam, body treatments, body wraps, body scrubs
Junior Suite, Balcony (Alpenrose)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Spa

Explore the area

Map
Natterer Straße 8, Mutters, Tirol, 6162
  • Mutterer Alm Cable Car
    ‪19 min walk‬
  • Tirol Panorama
    ‪6 min drive‬
  • Bergisel Ski Jump
    ‪6 min drive‬
  • Innsbruck (INN-Kranebitten)
    ‪17 min drive‬

Room options

View all photos for Suite, Balcony (Edelweiss)

Suite, Balcony (Edelweiss)

Suite, Balcony (Edelweiss)

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, 1 Bedroom, Balcony

Classic Double Room, 1 Bedroom, Balcony

Classic Double Room, 1 Bedroom, Balcony

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony (Alpenrose)

Junior Suite, Balcony (Alpenrose)

Junior Suite, Balcony (Alpenrose)

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, Balcony (Enzian)

Superior Double Room, Balcony (Enzian)

Superior Double Room, Balcony (Enzian)

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Single Room (Silberdistel)

Single Room (Silberdistel)

Single Room (Silberdistel)

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite (Fitness)

Suite (Fitness)

Suite (Fitness)

  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Indoor pool

Das Innsbruck

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, (999)
The price is AU$458
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Das Innsbruck

About the area

Mutters

Located in Mutters, Hotel Seppl is in a rural location, within a 5-minute drive of Wipptal and Mutterer Alm Cable Car. .This luxury hotel is 1.2 mi (1.9 km) from Mutterer Alm Bahn and 3 mi (4.9 km) from Tirol Panorama.

What's nearby

  • Tirol Panorama - 6 min drive
  • Bergisel Ski Jump - 6 min drive
  • Landeskrankenhaus - University Clinics Innsbruck - 8 min drive
  • Innsbruck Old Town Christmas Market - 8 min drive
  • Golden Roof - 8 min drive

Getting around

  • Unterberg-Stefansbrücke Station - 5 min drive
  • Innsbruck Technik Tram Stop - 16 min drive
  • Kranebitten Airport (INN) - 17 min drive

Restaurants

  • ‪Cafe Elisabeth - ‬8 min drive
  • ‪Bergisel Sky - ‬6 min drive
  • ‪Restaurant Peterbrünnl - ‬8 min drive
  • ‪Restaurant Die Mühle - ‬3 min drive
  • ‪Pizzeria Venezia - ‬8 min drive

About this property

Hotel Seppl

Winter wonderland with full-service spa
Hotel Seppl offers 34 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.
Stay in one of 34 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including an indoor pool and a steam room. This hotel also features complimentary wireless internet access, concierge services, and ski storage. The complimentary ski shuttle makes getting to the slopes a breeze.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Planning an event in Mutters? This hotel has 807 square feet (75 square meters) of space consisting of conference space and a meeting room. A train station pick-up service is provided at no charge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.
Hotel Seppl has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free train station pick-up shuttle
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Free manager's reception
  • Room service available

Things to do

  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Playground
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Conference space (807 square feet)
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • Lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

More

  • Access via exterior corridors
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are available for EUR 50.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per night
  • Crib (infant bed) fee: EUR 50.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Seppl
Seppl Familie
Seppl Familie Hotel
Seppl Familie Hotel Mutters
Seppl Familie Mutters
Hotel Seppl Mutters
Seppl Mutters
Seppl Familie SPA
Hotel Seppl Hotel
Hotel Seppl Mutters
Hotel Seppl Hotel Mutters

Hotel Seppl Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 85 reviews
Rating 8 - Good. 25 out of 85 reviews
Rating 6 - Okay. 6 out of 85 reviews
Rating 4 - Poor. 3 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Mohammed

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
No hot water No electric jug No slipper Curtain damage Bad house keeping
Stayed 2 nights in Oct 2024

6/10 Okay

Douglas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We booked thinking this was a luxury hotel, but it wasn't - When we checked in there was a dark haired girl at the front desk, she told as our room number and nothing else (like dining hours, hotel ammenities, etc) - The wifi wasn't working at all - We had the smallest shower, we could barely get clean in there. - We asked if we could dine one night and we were rudely told "NO!" We later found out that they prepare the food for the number of ppl who commit to dinner plans during the day of the dinner. Again, I wish we had been told about that by the checkin lady - they had a practice of setting the keys out in the lobby. Since we were only given one key when we checked in, i assumed that there was only one key to the room. I was horrified to discover our other room key sitting on the peg board with the room number displayed on the key chain in full view of anyone who enters through the door of the hotel. For this reason alone we would never stay there again - When we checked out, a different lady (who was much more pleasant) presented me with the full bill. When i said we had already paid it- she at first tried to argue with me but then she looked it up on expedia and (surprise, surprise) we had - There were other instances where we didnt feel welcome - like being scolded for sitting in the wrong table for breakfast or afternoon snack. it was really annoying. - it's such a shame b/c they have a 5 star location and view. They really need to update their procedures....
Stayed 3 nights in Sep 2024

2/10 Terrible

ted

Disliked: Property conditions & facilities, room comfort
Stayed 8 nights in Mar 2024

4/10 Poor

HILLA

Stayed 1 night in Jul 2023

8/10 Good

JANET

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The view and grounds were fantastic. The staff could have been more attentive when we were sitting the bar area playing cards.
Stayed 1 night in May 2023

10/10 Excellent

KLAUDIJA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful hotel and lovely staff.
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, very clean, nice spa and pool, manicured outdoor area. Overall, exceptional experience.
Stayed 1 night in Oct 2022

8/10 Good

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small and VERY comfortable. The staff is very attentive and friendly. They provide a lot of amenities you will not find at many establishments. One thing that I liked was the readiness of the staff to answer questions about the area. If you are looking for things to do, they can provide questions. Everyone spoke excellent English. The breakfast was very nice and complete. Lovely assortment. The hotel also provides an optional formal dinner. We were planning to have our anniversary dinner there but had car trouble. Next time!!! Highly recommended.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean and comfortable with modern furniture bathroom is new and has marble tiles
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gabriel the bartender was great to chat with.i did not feel the other staff was fully prepared to dusdiscuss things like what to do in area,
Stayed 1 night in Sep 2019

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. We got a really nice room facing the mountains. It was quiet and relaxing.
Stayed 4 nights in Aug 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice hotel in beautiful surroundings
This was a really nice hotel, clean, comfortable and in a nice peaceful and picturesque location. The breakfast was a good buffet and the evening meal was very good. The hotel was a nice 20 minute tram ride down the mountain to Innsbruck.The room I had was nice and clean with a view up to Mutters.I would definitely stay here again.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed.
This was our fourth visit. We were really looking forward to a meal in the restaurant. However on arrival we were informed the restaurant was closed. It would have been useful to know this before our visit as it was the main reason we had booked this hotel. Very disappointed.
Stayed 1 night in Nov 2018

4/10 Poor

Shane

Liked: Cleanliness
Disliked: Room comfort
Very inconvenient
Too far away from Innsbruck and very inconvenient. Ten minute walk to the tram then 30 minutes to Innsbruck. Also way overpriced. I hated it!
Stayed 4 nights in Oct 2018

10/10 Excellent

Dan, Ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with very responsive staff and great location
Stayed 1 night in Oct 2018

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel nestled in the Austrian Alps. Excellant food, helpful staff. All made for a wonderful experience.
Stayed 1 night in Sep 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with an amazing view
Staff amazing perfect location hotel spotless
Stayed 1 night in Jun 2018

10/10 Excellent

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מצויין
המלון ממוקם בעיירה בקרבת אינסבורק, הנוף מהחדר להרים משגע, החדר גדול, ישנו בסוויטה, הארוחות בוקר וערב מצוינות והצוות מסביר פנים
Stayed 4 nights in May 2018

10/10 Excellent

madalina, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely, food and service was great. I will definitely recommend to everyone .
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great place to stay. Great staff
Was the perfect place for our short skiing holiday. Great staff and great food. Hope to be back next year!
Stayed 4 nights in Feb 2018

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
A warm welcome, a traditional hotel in beautiful quiet surroundings yet with very easy transport links. The breakfast was lovely. Thank you!
Stayed 2 nights in Jan 2018

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Seppl is a hotel worth returning too
The whole experience of stopping at Hotel Seppl is great. Lovely hotel, friendly staff, fantastic food and caters for every possible need you may have during your stay. Long may it continue