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Grandeur Thermal Spa Resort

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grandeur Thermal Spa Resort

Garden
Porch
Family Studio
Outdoor pool
Family Cottage, 3 Bedrooms | Living area

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
281 Spa Rd, Taupo, Waikato, 3378
  • Spa Thermal Park
    1 min walk
  • A.C. Baths
    11 min walk
  • Golf Club Taupo
    12 min walk
  • Taupo (TUO)
    10 min drive

Room options

View all photos for Family Studio

Family Studio

Family Studio

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Chalet

Superior Chalet | Living area

Superior Chalet

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Cottage, 3 Bedrooms

Family Cottage, 3 Bedrooms

Family Cottage, 3 Bedrooms

  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

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for 1 night
includes taxes & fees
7 Dec - 8 Dec
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About the area

Taupo

With a stay at Grandeur Thermal Spa Resort in Taupo (Tauhara), you'll be within a 5-minute drive of Lake Taupo and Spa Thermal Park. .This hotel is 0.6 mi (0.9 km) from A.C. Baths and 0.6 mi (1 km) from Golf Club Taupo.

What's nearby

  • Spa Thermal Park - 1 min walk - 0.1 km
  • A.C. Baths - 11 min walk - 0.9 km
  • Taupo Hot Springs - 5 min drive - 3.8 km
  • Taupo i-SITE Visitor Information Centre - 5 min drive - 3.5 km
  • Huka Falls - 10 min drive - 11.2 km

Getting around

  • Taupo (TUO) - 10 min drive

Restaurants

  • ‪Malabar Beyond India - ‬4 min drive
  • ‪Embra - ‬3 min drive
  • ‪Catch 22 Takeaways - ‬18 min walk
  • ‪Fast and Fresh Bakery Cafe - ‬4 min drive
  • ‪The Storehouse - ‬3 min drive

About this property

Grandeur Thermal Spa Resort

Taupo hotel in Tauhara with free parking
Grandeur Thermal Spa Resort offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 25 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions are provided for your entertainment. Conveniences include coffee/tea makers, housekeeping is provided on request, and irons/ironing boards can be requested.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access and a picnic area.
The front desk is staffed during limited hours. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • On-site parking includes off-street options

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Kitchenette
  • Microwave
  • Outdoor pool
  • Playground
  • Fridge

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Fridge

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of NZD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 20.0 per day
Cribs (infant beds) are available for NZD 20.0 per day

Payment types

Important information

Optional extras

  • Pet fee: NZD 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa
Hotel Grandeur Thermal Spa Resort Taupo
Taupo Grandeur Thermal Spa Resort Hotel
Hotel Grandeur Thermal Spa Resort
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Resort Hotel
Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Resort Hotel Taupo

Grandeur Thermal Spa Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 96 out of 468 reviews" "
Rating 8 - Good. 177 out of 468 reviews" "
Rating 6 - Okay. 93 out of 468 reviews" "
Rating 4 - Poor. 67 out of 468 reviews" "
Rating 2 - Terrible. 35 out of 468 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Kayla

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean and we added another person to stay which was kind of the hotel. They had all the necessities and it was quiet where we were to. The outside needs upgrading in my opinion, but overall it was an awesome stay. One thing i think needs looking at is paying at the property. When I booked it said I could pay at the property, when I got there as I wanted to pay in cash the person at the counter said it was already charged to my bank acct. I thought that was odd sure enough it had been taken out of my card that day. Just lucky I had money in my card.
Stayed 1 night in Aug 2024

2/10 Terrible

Navil

Travelled with pets, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room didnt have any cooking utilities no coffee or tea available when we got there had to ask for them instead of being provided for 3 people 1 toilet paper in the bathroom air-condition was pumping cold air even we we put the temperature up
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy check in with friendly staff. Loved the fact they had put the heater on before we arrived. Other guests respected the noise regulation so we had an undisturbed night. Very good value, we didn’t expect an ultra modern set up. Everything we needed.
Stayed 1 night in Aug 2024

2/10 Terrible

Corrissa

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking and check in was straight forward and easy. Room was warm when we arrived which was good. Beds were made well. Towels and bedding clean. But unfortunately it goes down hill from there. Walls were dirty, doors dirty, sofa was dirty, used soap from previous guest in shower, previous guests hair in bathroom vanity/ draws, spa had a poo smell when using the jets/ bubbles, jug for a coffee and plug in heater didn’t work. A power point switch was not working and unsafe to use dusty on surface's and inside cupboards which holds cutlery, no flannels to wash your face. No extra blankets if you get chilly in the night. Good unit with plenty of potential but needs a bloody good clean.
Stayed 1 night in Aug 2024

4/10 Poor

James, Waipukurau

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you looking for a Thermal Spa Resort- this is not that. If you looking for a cabin in the woods, and a bed to sleep this is your place. The Hotel is very run down, and falling apart. They have tried to make it nice by painting etc but overall, very old and well used. For this type of money, you are better to stay at the campgrounds down the road.
Stayed 1 night in Jul 2024

10/10 Excellent

sally

Travelled with group
Liked: Cleanliness, staff & service
A bit of NZ history and must have been a ‘Grandeur’ in its day so I hope it’s restored! Good price, perhaps reflecting its quaintness! Great for accessing the bike tracks and free hot pools.
Stayed 2 nights in Jul 2024

2/10 Terrible

Katie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely vial! Cold and dirty! Absolutely nothing like the pictures i will never return! I actually want my money back!! Rubbish everywhere and much much more
Stayed 1 night in Jul 2024

8/10 Good

CHONG

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean and tidy, very kind staff, very quiet location
Stayed 1 night in Jul 2024

10/10 Excellent

Senthil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is old, but facilities are good.
Stayed 1 night in Jul 2024

4/10 Poor

Sarah

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty
Stayed 1 night in Jun 2024

4/10 Poor

Renee

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First thing that sprung to mind as we drove down towards the "Grandeur" was the movie The Hills have Eyes ...... Such a shame as it was probably once a very beautiful place. Pulled up to our Chalet and the 1st thing we noticed was the smell of urine. All windows were open so clearly the so called cleaner was aware of this issue. Within 10 mins we found the source of the smell behind the fridge. Seriously. Someone had pissed there!! After calling the manager a cleaner was sent over staright away and the mess was cleaned. Thankfully when we got back from the possum night run the smell had pretty much gone. Overall the chalet suited our needs, but it really needs a make over - a decent clean on the outside and some paint. And maybe some new cleaners.
Stayed 1 night in Jun 2024

10/10 Excellent

Temara

Stayed 1 night in Jun 2024

10/10 Excellent

Temara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Jun 2024

6/10 Okay

shayal

Travelled with family and small children
Disliked: Cleanliness
There was clearly mould in the rooms especially the front door and hidden by the curtain, in one of the spa rooms, there was a round iron table which was rusted and had a sharp bit sticking out, to which my daughter cut herself when getting into the spa, which resulted us in going to the ED.
Stayed 1 night in Jun 2024

8/10 Good

Teresa

Travelled with partner
Liked: Property conditions & facilities
The cabin was really cute and cozy. Staff were amazing and filled me request to have a banner up on arrival. The toilet was dirty and had poo under the seat and the floor leading to the toilet is a tripping hazard as we both tripped and fell twice.
Stayed 1 night in May 2024

10/10 Excellent

Judi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Plesantly surprised with this accomodation, the isite centre was concerned about the accommodation. We were pleasantly surprise, it was clean and tidy. From the outside it looks like it needs love, BUT we couldnt complain about the chalet.
Stayed 2 nights in May 2024

8/10 Good

Sarabpreet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and worth its price. I checked in late and went only to sleep so did not have interaction with staff. But staff was prepared for my arrival and had everything in place to avoid any inconvenience
Stayed 1 night in May 2024

6/10 Okay

Danielle

Liked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Gareth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This is a great value property if you aren't too fussy on outside appearances. Room is fine pretty spacious kids love the mezzanine. Super quiet spot away from traffic with heaps of parking which was great with a large trailer.
Stayed 2 nights in May 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised after seeing the main building!
Stayed 1 night in Apr 2024

6/10 Okay

Stephanie

Travelled with partner
Disliked: Amenities, property conditions & facilities
This place is outdated, run down and walls needed wiping and painting. the spa is not onsite but rather council property with no lighting to show you the way at night. the spa is an attraction for the public run by the council. for some reason other people kept parking in the park outside my unit. I had to find parking three units down where there was no car. The beds were hard as rock so sleep was not great. there was nothing to heat food up in the microwave other than dinner plates so bought a second hand pyrex dish to heat our food and we left it there for the next people to use.
Stayed 2 nights in May 2024

6/10 Okay

Frania

Travelled with pets, Travelled with partner
Love that we can have our dog stay and there are lots of great walks from the property. Nice and quiet, we enjoyed our stay. good value.
Stayed 3 nights in Apr 2024

8/10 Good

Hermina

Stayed 2 nights in Apr 2024

2/10 Terrible

Gloria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room cold shower dirty limited tea bags sugar ...heat pump was on high to be warm... disappointment in the place ..l would say back in the day was it would've been beautiful
Stayed 1 night in Apr 2024

4/10 Poor

Levina

Travelled with family
The staff were very kind and respectful. I found the furniture have not been wiped or cleaned. Could see the dust and dirt. Need to focus on maintenance and cleanliness.
Stayed 2 nights in Apr 2024