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Hugo & Carter's Backpackers & Motel

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hugo & Carter's Backpackers & Motel

Standard Twin Room (2 Single Beds)
Exterior
Exterior
Dining
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
39 Bell St, Tauranga, Bay Of Plenty, 3110
  • Fernland Spa
    3 min drive
  • Huria Marae
    4 min drive
  • Memorial Park
    5 min drive
  • Tauranga (TRG)
    13 min drive

Room options

View all photos for Standard Quadruple Room (Double with Bunk Bed)

Standard Quadruple Room (Double with Bunk Bed)

Standard Quadruple Room (Double with Bunk Bed)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for 8 Bed Dorm Room

8 Bed Dorm Room

8 Bed Dorm Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio

Studio

Studio

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Standard Twin Room (2 Single Beds)

Standard Twin Room (2 Single Beds)

Standard Twin Room (2 Single Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room (Double with Single Bed)

Standard Triple Room (Double with Single Bed)

Standard Triple Room (Double with Single Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for 4 Bed Dorm Room

4 Bed Dorm Room

4 Bed Dorm Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for 4 Bed Dorm Room with Ensuite

4 Bed Dorm Room with Ensuite

4 Bed Dorm Room with Ensuite

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property

18th Avenue Thermal Motel

Kitchen
Parking included
Free WiFi
Laundry
3.9 out of 5, Good, (213)
The price is AU$306
for 1 night
includes taxes & fees
1 Jan - 2 Jan
18th Avenue Thermal Motel

About the area

Tauranga

With a stay at Hugo & Carter's Backpackers & Motel in Tauranga (Judea), you'll be within a 15-minute drive of Mount Maunganui and Fernland Spa. .This hostel is 1.2 mi (2 km) from Huria Marae and 1.9 mi (3 km) from Memorial Park.
View more Hostels in TaurangaOpens in a new window

What's nearby

  • Fernland Spa - 3 min drive
  • Tenpin Tauranga - 4 min drive
  • Tauranga Domain - 7 min drive
  • Mount Maunganui - 14 min drive
  • Mount Maunganui Beach - 16 min drive

Getting around

  • Tauranga (TRG) - 13 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tauranga Citizens Club - ‬5 min drive
  • ‪Burger King - ‬6 min drive
  • ‪Mills Reef Winery & Restaurant - ‬6 min drive
  • ‪The Coffee Club - ‬5 min drive

About this property

Hugo & Carter's Backpackers & Motel

Tauranga hostel in Judea with free parking
Hugo & Carter's Backpackers & Motel offers 16 shared accommodations. This Tauranga hostel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Make yourself at home in one of the 16 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a communal living room.
Featured amenities include laundry facilities, a library, and microwave in a common area. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Family friendly

  • Laundry facilities

Conveniences

  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • Communal living room
  • Designated smoking areas
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Shower
  • Towels

More

  • Mobile key entry
  • Shared accommodations

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is undergoing renovations from June 8 2024 to July 31 2025 (completion date subject to change).
During renovations, the hostel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hugo & Carter's Backpackers & Motel Tauranga

Hugo & Carter's Backpackers & Motel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 61 reviews" "
Rating 8 - Good. 27 out of 61 reviews" "
Rating 6 - Okay. 7 out of 61 reviews" "
Rating 4 - Poor. 4 out of 61 reviews" "
Rating 2 - Terrible. 2 out of 61 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
good for what we needed
Stayed 1 night in Aug 2024

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Warm room.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Stewart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 3 bedroom room with toilet. It was basic as expected but we still found it very comfortable and very good value. The staff were friendly and welcoming. I would have no problem with staying here again.
Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Went out of our way to go check in and no one was available at 3pm. Multiple people queueing up to check in with no one in the office to help, even contacted the help number on the door and waited around for 20mins but no reply. Room was super hot with no fan and nearly impossible to sleep. Also had no toilet paper in our private bathroom. Only stayed there one of our 3 nights booked.
Stayed 3 nights in Dec 2022

10/10 Excellent

Oralee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy no hassle stay, clean & tidy, value for money
Stayed 1 night in Oct 2022

8/10 Good

Bernadette

Liked: Staff & service, amenities
Stayed 2 nights in Oct 2022

8/10 Good

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay in motel unit. Suited what we needed for over fight stay.
Stayed 1 night in Sep 2022

8/10 Good

Gaybraniyah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you just need a bed to sleep in it’s convenient… other visitors were friendly staff were informative
Stayed 2 nights in Sep 2022

8/10 Good

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Jill

Business traveller
Disliked: Property conditions & facilities
Mould on curtains, towels and bathroom. Common area not ideal to eat in, smells rotten. Not safe at night.
Stayed 1 night in Aug 2022

10/10 Excellent

Tommy Shane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Value for the money you pay. I was very happy. Might not be for fussy people though. The number given to confirm late arrival was engaged till the afternoon. Had me worried as I was trying advise I’m late and organise receiving key late.
Stayed 1 night in Aug 2022

8/10 Good

David

Stayed 2 nights in Jul 2022

2/10 Terrible

Briar

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Used soap in shower, floor was not vacuumed and lots of dirt and dust / sticky floor. Sink was visibly dirty also.
Stayed 1 night in Jul 2022

6/10 Okay

Jeffrey

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Leeann

Stayed 1 night in Mar 2022

10/10 Excellent

Corin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Found a massive cockroach in the room. Initially the overwhelming smell of what I thought was cleaning product made me happy to know the room had been cleaned but it didn't dissipate.
Stayed 1 night in Jan 2022

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was close to town the best stuff and it was big my room was great clean just need bigger parking
Stayed 3 nights in Oct 2021

6/10 Okay

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
You get what you pay for and this place is perfectly adequate. There were plenty of minor faults, such as a missing lightbulb, one severely flickering lightbulb, lack of on-site parking for the number of units available. We couldn't figure out how to turn the TV on using the universal remote provided and one of the bunk beds had loose screws that made the ladder pretty wobbly. But given it's the cheapest place in town that's not overly surprising. It is nice and secluded and it's nice to be able to let the kids run on the grass outside.
Stayed 2 nights in Sep 2021

6/10 Okay

J T

Disliked: Room comfort
The mattress was hard so were the pillows, back ache and sore neck for 2 days. Had to ask for extra towels.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay for the night. Warm, comfortable and safe. Thank you
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The unit was lovely and clean. We were only given one face cloth for a two person stay over night. The shower took a long time to reach hot and it would not mix with the cold to be able to shower. It was either scolding hot or freezing cold. The ply of the toilet paper was bad that it was hard to rip off to use it just ripped to small pieces when you touched it. The only place to sit in the unit was on the bed (no chairs). We were told it was a motel unit that we were renting for the night so we expected to have a kettle and cups and saucers with tea bags and milk. When I went to the main Kitchen they informed me that none were suppled. We were very disappointed as we paid $86.00 for one nights stay.
Stayed 1 night in Jun 2021

10/10 Excellent

AYAKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not very clean, sheets had not been changed
Stayed 1 night in Apr 2021