The hotel staff were very friendly and helpful - we were offered a free room upgrade at check-in, which meant we had a bigger room with a balcony facing the lake. The room was spacious and clean, although not particularly modern and the matresses and pillows were a little thin and uncomfortable. The proximity to Lago di Comabbio was fantastic, however we didn't realise how few options there were for getting meals near the hotel. We ended up having dinner at the restaurant owned by the hotel both nights. We were lucky there was a restaurant so close by, but we were limited for options as it was difficult to get anywhere else without a car. Overall, it was a nice and tranquil stay and I would recommend it if you are planning to stay in one place the entire time, or if you are travelling there with a car.