6/10 Okay
Denise
6 Aug 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Pretty place but wouldn't go back or recommend
This was night away for my birthday. On arrival 2pm we asked at thrle bar for a drink and asked where we check in. He said here at 3. Not i will see if your ready and not the happiest of friendliest welcome.
Room wasnt very big and i thought i ordered a king bed but it was double. Bathroom smelt of urine and lots of spiders and cobwebs around the room. Had a nice supply of toiletries. 2 Tbags 2 coffees no biscuits or extra touches.
Was told by my email evening dinner was till 6. However we asked again and said 4.45. So we had to check in rush to get ready and when we arrived in the bar 4.15 and asked for a menu he said you need to be quick we stop in 15 minutes.
Ordered the steak, mine was so tough its unreal. No one came to ask until taking the plates away how the food was. I politely said mine was tough but the sauce was lovely. He didnt reply or say anthing. Few minutes later i could hear swearing from the kitchen. When my partner went to pay he apologized and removed my steak from the bill which was nice.
Breakfast next day had traditional full english. Not nice.sourdough break yiy ciukd barely cut it was so tough. Streaky bacon not ideal for breskfast, perfume tasting sausage the rest was ok. Waitress was lovely asked how it was but i admit i lied and said it was ok. I didnt want to come across as one of these complainers. The room wasnt cheap and staff apart from the breakfast lady, and jamie who took is to our room were nit welcoming helpful or friendly.
Denise
Stayed 1 night in Aug 2024