Located in Thatcham, Mercure Newbury West Grange Hotel is in a rural location, within a 5-minute drive of Kennet & Avon Canal and St. Mary's Church (Thatcham). .This hotel is 12.4 mi (20 km) from Highclere Castle and 13.5 mi (21.7 km) from Thames River.
What's nearby
Greenham Common - 7 min drive - 6.9 km
Newbury Racecourse - 9 min drive - 7.4 km
Donnington Castle - 10 min drive - 9.3 km
Watermill Theatre - 12 min drive - 11.1 km
Highclere Castle - 20 min drive - 20.0 km
Getting around
Thatcham Station - 2 min drive
Heathrow Airport (LHR) - 49 min drive
Restaurants
Subway - 4 min drive
Costa Coffee - 3 min drive
Southern Fried Chicken - 3 min drive
Swan - 2 min drive
The White Hart - 4 min drive
About this property
Mercure Newbury West Grange Hotel
Hotel in Thatcham with a 24-hour front desk and a restaurant
Mercure Newbury West Grange Hotel offers 63 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 63 individually furnished guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services, a television in a common area, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Thatcham? This hotel has 699 square feet (65 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:00 AM.
Mercure Newbury West Grange Hotel has a restaurant on site.
Late night fare is available from room service (during limited hours).
Languages
English, Polish, Romanian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Free in-room WiFi is limited to 15 hours per day
Available in some public areas: Free WiFi
Parking and public transport
On-site parking available only on request
Free uncovered self-parking on site
Electric car charging station on site
Food and drink
Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 12.50 for adults and GBP 10 for children
1 restaurant
1 bar
Room service available
Coffee/tea in a common area
Family friendly
Cots/infant beds (surcharge)
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Lift
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Wedding services
Business services
Business centre
Conference space (699 square feet)
Coworking spaces
Meeting rooms - 2
Outdoors
Garden
Picnic area
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in stairwells
Stairwell handrail height (centimetres): 51
Hardwood flooring in public areas
Smooth flooring in public areas
5 steps to reach property
Thin carpet in public areas
More
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Cots/infant beds (surcharge)
Heating
Premium bedding
Bathroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
Entertainment
30-inch HDTV
Satellite channels
Food and drink
Coffee/tea maker
Electric kettle
More
Connecting rooms available
Desk
Desk chair
Eco-friendly cleaning products provided
Energy-saving switches
Free local calls
Individually furnished
Iron/ironing board (on request)
LED light bulbs
Safe
Soundproofing
Water-efficient showers only
Water-efficient toilets only
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 20.0 per stay
Payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 12.50 for adults and GBP 10 for children
Crib (infant bed) fee: GBP 20.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 15 hours per day
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Thatcham
Mercure bury West Grange That
Mercure Newbury West Grange
Mercure Newbury West Grange Hotel Hotel
West Grange
West Grange Hotel
Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Hotel Hotel Thatcham
Mercure Newbury West Grange Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We stayed here for a family event it was just perfect for location large car park clean and comfortable with air conditioning I thought the cost for breakfast was a little high though but other than that a great stay
Pros: Laura on reception was helpful and friendly. Excellent parking and EV charging. The front garden is very pretty. A bus stops just up the road that goes into Newbury if you want to leave the car behind.
Cons: Freeview TV not working - either no signal or screen pixelated. No BBC channels even it it had worked. Expected to eat dinner off a coffee table in the bar after booking a table in the restaurant for dinner. The restaurant was set up for a wedding the next day so was not being used. We cancelled the booking and had a really nice meal at the Berkshire Arms just down the road. The flush on the toilet worked but was very stiff. It was not clear which way to turn on the tap on the wash basin and so I kept dowsing myself and the entire room with water! The room was very hot. The air con seemed to work on one setting only, so was too strong. Turning it down had no effect so we turned it off.
We have stayed here before but now there seems to be fewer staff (poor waitress in duty at breakfast on Sunday was rushed off her feet and there were dirty dishes left on tables, empty fruit option bowls, long waits for hot food to be refilled etc) and, generally, an air of the place just getting by. We came to attend the Battle Proms at Highclere Castle as this hotel is not far away and so we were out most of the stay but we will look for another hotel next year.
Slightly dirty room, not sure if it was old sick or a split drink on the floor by my bed, but that was nice to find. Letting workmen start sawing, hammering and grinding outside my window at 7:30am was also a great addition to my stay. Thanks.
Ok hotel for close to aldermaston with EV chargers, easy parking , down side was room very hot and waited a hour for dinner.
On the Room was uncomfortable as no aircon and was very hot even with a fan and windows open.
We stayed in the double room which was compact ,clean and comfortable and fine for a night or two with minimal luggage. Any longer, it would have been too cosy and any more luggage, you would not have room to store it. The staff were helpful.
A disturbed nights sleep as there was a function on at the hotel and guests at this function were stood outside my ground floor room partying and smoking until after 1am even though the hotel assured me my room was away from the function area. In the morning i had to sit on a low chair and table to eat my breakfast even the the dining room was set up and empty as it was reserved for the afore mentioned party none of whom had turned by the time i was finished and left. The experience was so bad I left that morning even though I had booked a second night there and lost my money on that one. The staff i dealt with didnt appear to care or offer any way to mitigate the poor service ie move room or have a room service breakfast. I have stayed here multiple times in the past and the service has steadily deteriorated over that time. Needless to stay this will be my last stay there.
the overall stay was satisfactory, however there was no hot water for a shower or shave on the last day. I had to boil a kettle to have a shave. No apology or recompense was offered by staff.
Verified traveller
Stayed 3 nights in Apr 2024
4/10 Poor
Lee
19 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Poor but staff friendly and helpful
We came to go to a family funeral and were really pleased to have our room upgraded. However the broken blind which looked mouldy, the mouse trap visible to customers behind the coffee machine at breakfast, the overpriced coffee from a machine when a proper coffee machine was turned on and just not used, did not add any further enjoyment to this.
The food was good and the staff really tried to be helpful and were really polite, but the stench in the corridor from what we were told was having the carpet cleaned added to the overall experience.
I then had a look at floor map in the room in case of a fire and even the layout of our room was wrong, which is a bit worrying.
The staff really tried but not being able to contact Mercure on their website easily has led to this being put on here which isn't fair to the demotivated staff who tried their best.
Somewhat puzzled why my superior room is £50 more the day after. i have no objection paying over £115 for a room but it needs to be in good repair. parts of the room where broken, paint peeling by the door and the toilet flush very intermittent, the fan didn't work either so surprised the fire alarm didn't go off.
Ben
Stayed 1 night in Jan 2024
6/10 Okay
Janet
6 Jan 2024
Disliked: Staff & service
Breakfast was a shambles. We had to clear and set our own table and member of staff was disinterested. Also food was congealed. Stayed here many times but hotel has deteriorated.