4/10 Poor
Chance M.
25 Nov 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Started with check in. They sent us to a room that wasn’t cleaned after the previous guests. The beds were unmade and there was still garbage and towels on the floor. Then they sent me to another room but it only had 1 bed and we needed 2. This was after an 8-hour drive and I just wanted to rest. The room we settled in (237) had many issues. The refrigerator had mold in it. The shower barely worked as water would continue to come out more from the bath spout than the shower. The tv didn’t get many channels like HBO which they advertised on the marquee. My son said his pillow smelled like cigarettes. The nightstand had a sticky substance on it that I had to wipe off (it came off easily proving that they didn’t put much effort cleaning the room). And the “breakfast” (which they also advertise on the marquee) consisted of bread, mini muffins, microwaveable oatmeal and some juice. I’ve used Expedia many times and you can check my account to see that I’ve never left a negative review. This place was a borderline dump.
Chance M.
Stayed 2 nights in Nov 2024