The Harlow Hotel By AccorHotels

3.0 star property

Photo gallery for The Harlow Hotel By AccorHotels

Property amenity
Daily to-go breakfast (GBP 12 per person)
Exterior
Exterior
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Pet-friendly

Explore the area

Map
Southern Way, Harlow, England, CM18 7BA
  • The Gibberd Garden
    ‪8 min drive‬
  • Epping Forest
    ‪14 min drive‬
  • Paradise Wildlife Park
    ‪16 min drive‬
  • London (STN-Stansted)
    ‪15 min drive‬

Room options

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Harlow

Located in Harlow, The Harlow Hotel By AccorHotels is within a 15-minute drive of Lee Valley Park and Lee Valley White Water Centre. .This eco-certified hotel is 9 mi (14.5 km) from Epping Forest and 10 mi (16.1 km) from Paradise Wildlife Park.

What's nearby

  • The Gibberd Garden - 8 min drive - 6.0 km
  • Lee Valley Park - 12 min drive - 12.0 km
  • Epping Forest - 14 min drive - 14.6 km
  • Paradise Wildlife Park - 16 min drive - 16.2 km
  • Tottenham Hotspur Stadium - 24 min drive - 30.6 km

Getting around

  • Harlow Mill Station - 4 min drive
  • Epping Underground Station - 9 min drive
  • Stansted Airport (STN) - 15 min drive

Restaurants

  • ‪KFC Harlow - Staple Tye Shopping Centre - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Fish 'n' Chick 'n' - ‬8 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Harlow Kebab - ‬9 min walk

About this property

The Harlow Hotel By AccorHotels

Adults-only hotel with a 24-hour front desk and a restaurant
The Harlow Hotel By AccorHotels offers 119 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 119 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.
You can enjoy a meal at Restaurant serving the guests of The Harlow Hotel By AccorHotels, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Harlow? This hotel has 2066 square feet (192 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Bar - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,066 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
As per property age policy guests may be asked for valid photograph ID on arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children younger than 25 are not allowed at this adults-only property; all guests 25 and older are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 12 per person
  • Uncovered self parking fee: GBP 6.00 per night
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Guests under 25 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Harlow Park Inn
Park Inn Harlow
Park Inn Radisson Harlow
Park Inn Radisson Hotel Harlow
Radisson Harlow
Radisson Park Inn Harlow
Park Inn By Radisson Harlow Essex
Park Inn By Radisson Harlow Hotel Harlow
Harlow Hotel AccorHotels Now Open
Harlow AccorHotels Now Open
Hotel The Harlow Hotel By AccorHotels (Now Open) Harlow
Harlow The Harlow Hotel By AccorHotels (Now Open) Hotel
Hotel The Harlow Hotel By AccorHotels (Now Open)
The Harlow Hotel By AccorHotels (Now Open) Harlow
Hotel AccorHotels Now Open
AccorHotels Now Open
Park Inn by Radisson Harlow
Harlow Accorhotels Now Open
The Harlow By Accorhotels
The Harlow Hotel By AccorHotels Hotel
The Harlow Hotel By AccorHotels Harlow
The Harlow Hotel By AccorHotels Hotel Harlow

The Harlow Hotel By AccorHotels Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 220 out of 977 reviews
Rating 8 - Good. 321 out of 977 reviews
Rating 6 - Okay. 227 out of 977 reviews
Rating 4 - Poor. 121 out of 977 reviews
Rating 2 - Terrible. 88 out of 977 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Megan

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
On arrival the lady at the front desk was not very welcoming, she threw a piece of paper down with no explanation. Since I had book/paid online I was unsure why I was filling it out. When I had asked a question she was rude and snappy. There was 2 people working in the bar and the lady was very rude. She took our order but seemed annoyed and like it was inconvenienced by this. I had asked for a glass and she slammed it on the bar. Multiple members of staff were rude and unhelpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Adenrele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great improvement

My stay wasn’t bad at all, in actual fact, there was a big improvement from the last time I was there (which was some years back). The rooms was cleaned promptly and the environment was welcoming.
Stayed 3 nights in Jan 2025

2/10 Terrible

Simon

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Hayley

Stayed 1 night in Dec 2024

4/10 Poor

Donna

Liked: Staff & service

Gone downhill

There was a man screaming, swearing and kicking doors from about 3am for an hour. I booked breakfast with reception but breakfast staff knew nothing about it. When getting coffee from the machine something came out of the machine into the cup, long and thick, no idea what it was. Breakfast was not worth the money and was quite dried up. Staff were lovely. Have stayed here before many times but probably won’t stay again. It’s gone downhill
Stayed 1 night in Jan 2025

6/10 Okay

Amy

Stayed 1 night in Jan 2025

10/10 Excellent

Maj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Warren

Disliked: Staff & service
Stayed 1 night in Jan 2025

4/10 Poor

C

Stayed 4 nights in Jan 2025

10/10 Excellent

Neil richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emmanuel and Aahmed the 2 nightshirt guys went out there way to help me.Carrying my case for mr,just generallly fantastic.5 star service and comfy bed.Thankyou so much
Stayed 1 night in Jan 2025

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel the staff are very friendly and welcoming. Breakfast was ok. But was bit cold and seemed little dry. I think £12 for breakfast is little to much most hotels I have worked in or been to have two different set prices for full breakfast and continental breakfast. Specially if you are wanting guests to spend there money in the hotel and it would profit the kitchen food spend better and save on the waste maybe introduce the to good to go to reduce waste on food. Few hotels up in Newcastle are doing it. The room was nice and relaxing. One thing I would recommend is as the hot water can burn is to have signs saying careful hot water. Overall I was satisfied and felt comfortable and welcomed. Thank you
Stayed 3 nights in Jan 2025

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness, staff & service
Very basic hotel with very limited dining at the time I was there. Cheap and you get what you pay for
Stayed 1 night in Dec 2024

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotels and friendly staff

Check in was a nightmare as the receptionist could not find hotels in their system so delayed check in
Stayed 2 nights in Dec 2024

2/10 Terrible

Judy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs serious attention. I'm very disappointed in my overall stay. The only nice part is the staff.
Stayed 1 night in Dec 2024

6/10 Okay

Ashley

Disliked: Staff & service, property conditions & facilities
Had issues with entering the room as the key was not working. It happened to a few guests while I was checking in
Stayed 1 night in Dec 2024

10/10 Excellent

Maj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Victoria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. Our heating was broken and so I spent most of the night shivering as I was so cold I could not get to sleep. The whole room smelt like toilet - it was awful. Breakfast was below average and the breakfast staff weee terribly rude to guests that were asking why there were no eggs available. A reasonable question you would think - but clearly not for the two staff members. We expected budget but did not imagine something as poor as this. We also complained. The receptionist said she would ‘send an email to management’. We’ve heard nothing.
Stayed 1 night in Dec 2024

8/10 Good

Amanda

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Couldnt get heating to work,probably why there was a plug in oil rad which gave out no real heat.the room was cold and no extra bedding given to layer up.my wife couldnt sleep as she was cold.if it was full price for this room i would have complained or was this price given as this room was inadequate for purpose.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Won't stay again.

Check in took 40mins. The receptionist's communication in this time was non-existent. We had pre booked but she couldn't find a dog-friendly room available until another member of staff arrived and pointed out that they were available. When we arrived at the room it was a twin instead of the double we had booked. Given the lengthy process of getting a room, we weren't for trying with the receptionist to sort it. There were pet urine stains on the carpet and walls. The money collected as a deposit to house a pet should be used to sort this. The room key had to be reset several times even in just our short stay, and our room was quite a trek from reception so this became frustrating. We had paid for two nights but left after the first.
Stayed 2 nights in Dec 2024

8/10 Good

Martin, Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was decent, and the staff were accommodating. I wish they had an elevator or another entrance to the far end of the hotel. Walking back and forth to my room was kind of a trek. Nice place to stay though.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Stayed 1 night in Dec 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the M11.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service

Ideal location

Stayed with a friend because the trains were disrupted, Ideal location if your looking for an out of London location, that isn’t expensive. Nice place, friendly staff ticks all the boxs.
Stayed 1 night in Nov 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024