One Tijuana Otay

3.0 star property

Photo gallery for One Tijuana Otay

Reception
Meeting facility
Interior
Lobby
Superior Room, 1 Queen Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Autonomous University of Baja California
    ‪5 min walk‬
  • Alameda Otay
    ‪6 min walk‬
  • High Performance Center in Tijuana
    ‪12 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

Superior Room, 2 Single Beds

  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Tijuana

With a stay at One Tijuana Otay in Tijuana (Mesa de Otay), you'll be a 2-minute drive from U.S. Consulate General Tijuana and 8 minutes from San Ysidro Border Crossing. .This eco-certified hotel is 6.7 mi (10.8 km) from Las Americas Premium Outlets and 4.7 mi (7.6 km) from CAS Visa USA.

What's nearby

  • Autonomous University of Baja California - 5 min walk
  • Alameda Otay - 6 min walk
  • U.S. Consulate General Tijuana - 14 min walk
  • Parque Morelos - 5 min drive
  • San Ysidro Border Crossing - 8 min drive

Getting around

  • San Ysidro Transit Center Station - 9 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 8 min drive

Restaurants

  • ‪Agredanos Burguer - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Moma sushi + pizza - ‬7 min walk
  • ‪Mr. Pampas Do brasil - ‬4 min walk

About this property

One Tijuana Otay

Eco-certified hotel with free breakfast connected to a shopping center in Tijuana
One Tijuana Otay offers 120 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and desks.
This smoke-free hotel was built in 2018.
Grab a bite from the snack bar/deli serving guests of One Tijuana Otay. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: MXN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

One Tijuana Otay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 580 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nomás, ojalá que tenga más espacio Para estacionarse uno
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very comfortable and perfectly placed condo. Breakfast was delicous
Stayed 1 night in Nov 2024

8/10 Good

Hector Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT EASY TO ARRIVE
great location, not easy to get into the comercial center
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar

Stayed 1 night in Nov 2024

6/10 Okay

Lilian

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Just ok
Hotel was ok. Service not the best, validation for parking was always a problem till I check out. Not recommended if you’re a light sleeper, very loud music coming from a place in front of our room that runs until very late (3am and still going). New place, very clean. Bed a little on the hard side but we sleep ok.
Stayed 1 night in Nov 2024

10/10 Excellent

Osvaldo

Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really great the days that i was there wirh my family and didnt need to leave the plaza cuz theres a lot of restaurants and places to shop at
Stayed 3 nights in Oct 2024

4/10 Poor

Marco

Business traveller
Liked: Cleanliness, staff & service, amenities
The rooms are clean but very small, nothing larger than a Queen size bed, very uncomfortable bathroom, hallway carpet with ripples and no where close to park.would not stay there again.
Stayed 2 nights in Nov 2024

8/10 Good

Rachel

Stayed 1 night in Oct 2024

10/10 Excellent

Jeanette, San Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like that the property is in the Alameda Otay Plaza which is safe and secure. All you need is within walking distance.
Stayed 1 night in Nov 2024

8/10 Good

MIGUEL

Liked: Staff & service
Vary hard to find parking for the car and room too small
Stayed 1 night in Oct 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Part of Town, Close to US Consulate
I was looking for a hotel walking distance to the US Consulate with breakfast included. One Tijuana Otay met all my needs. Quick border crossing after my appointment at the Otay pedestrian trip. Great overall stay. Chilequiles were great by the way haha.
US Consulate (10-15 minute walk)
View from room (4th floor)
Family oriented shops and restaurants.
View of hotel taken from parking lot of US Consulate to show proximity.
Stayed 1 night in Oct 2024

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pudimos descansar 😴 que era lo que buscábamos , y el desayuno muy completo y super delicioso 😋 Gracias , y el trato muy amable , rápido y profesional , Muchas gracias.
Stayed 1 night in Oct 2024

10/10 Excellent

Gladis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

JUAN

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms but clean and quiet.
Stayed 1 night in Sep 2024

8/10 Good

Stephanie, Perris

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie, Perris

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Sep 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Had a good stay
Stayed 1 night in Aug 2024

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

veronica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in staff very friendly
Stayed 1 night in Sep 2024