Crowne Plaza Panama Airport by IHG

4.0 star property

Photo gallery for Crowne Plaza Panama Airport by IHG

Outdoor pool, pool umbrellas, pool loungers
Exterior
In-room safe, desk, blackout curtains, soundproofing
Meeting facility
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

Map
Ave. Domingo Diaz, Corregimineto De Tocumen Hacia El, Tocumen, Panama, 816016660
  • Los Pueblos Commercial Center
    ‪8 min drive‬
  • Metromall Panama
    ‪8 min drive‬
  • Panama Viejo
    ‪12 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪7 min walk‬

Room options

Room, 2 Queen Beds, Mobility Accessible (Transfer Shower)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Pool View

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Similar properties

About the area

Tocumen

Located in Tocumen, Crowne Plaza Panama Airport by IHG is within a 10-minute drive of Los Pueblos Commercial Center and Metromall Panama. .This family-friendly hotel is 7.9 mi (12.8 km) from Plaza de Francia and 8.1 mi (13.1 km) from Estadio Rommel Fernandez.

What's nearby

  • Los Pueblos Commercial Center - 8 min drive - 8.3 km
  • Metromall Panama - 8 min drive - 7.8 km
  • Estadio Rommel Fernandez - 10 min drive - 13.1 km
  • Panama Viejo - 12 min drive - 16.2 km
  • ATLAPA Conventions Center - 13 min drive - 17.9 km

Getting around

  • Panama City Passenger Station - 23 min drive
  • Tocumen Intl. Airport (PTY) - 2 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪Tierra Firme - ‬4 min drive
  • ‪The Coffee Bean & Tea Leaf - ‬7 min drive
  • ‪Subway - ‬5 min drive
  • ‪Air Margaritaville - ‬4 min drive

About this property

Crowne Plaza Panama Airport by IHG

Family-friendly hotel with airport shuttle service and a 24-hour fitness center
Crowne Plaza Panama Airport by IHG offers 144 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 144 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at The Gate Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tocumen? This hotel has 5295 square feet (492 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
The Gate Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free self parking on site
  • Valet parking on site (PAB 4 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: PAB 18.50 for adults and PAB 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Gate Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5,295 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PAB 150 per pet, per stay, plus a one-time cleaning fee of PAB 200
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PAB 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PAB 18.50 for adults and PAB 10.00 for children
  • Valet parking fee: PAB 4 per stay
  • Pet fee: PAB 150 per pet, per stay plus PAB 200 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: PAB 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Panama Airport Hotel
Crowne Plaza Panama Airport
Crowne Plaza Panama Airport Panama City

Crowne Plaza Panama Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1137 out of 2096 reviews
Rating 8 - Good. 491 out of 2096 reviews
Rating 6 - Okay. 238 out of 2096 reviews
Rating 4 - Poor. 134 out of 2096 reviews
Rating 2 - Terrible. 96 out of 2096 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Arnold

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, and convenient.
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities
Poor condition hotel for the amount you pay. Nothing in room like water, coffee, tea. Rooms appear run down. Sheets are like paper. They sound and are very uncomfortable. I really expected something better. Staff weren’t mean but also weren’t friendly. A robot or self service check in could’ve given the same service or feeling. Tried calling front desk but the phone was so scratchy couldn’t hear either side. I wouldn’t recommend and if in Panama again will check out a different place.
Stayed 1 night in Jan 2025

6/10 Okay

Francisco Jav

Stayed 1 night in Jan 2025

4/10 Poor

SERGEY

Business traveller
Disliked: Staff & service, property conditions & facilities
There was no even drinking water in my room! I was forced to buy water in lobby with crazy price. Air condition is so noisy it was difficalt to sleep. In a restaurant I asked salt three times! At the end staff said there is no salt !!!
Stayed 2 nights in Jan 2025

6/10 Okay

Seunghun

Stayed 1 night in Jan 2025

6/10 Okay

Emilia

Stayed 4 nights in Dec 2024

10/10 Excellent

Meera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

ENRIQUE

The food is very very Good, service to slow. Pool nice, nice gym , oudated room . Front desk service needs improvement
Stayed 1 night in Dec 2024

6/10 Okay

Jeanmarc

Stayed 1 night in Jan 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY close to PTY
Stayed 1 night in Sep 2024

6/10 Okay

Lebmary

Liked: Staff & service
It’s ok for one night
Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Staff & service
Good airport shuttle. Nor impressed with the restaurant- over an hour wait for food which was cold when it arrived
Stayed 1 night in Jan 2025

6/10 Okay

Kimberley

Liked: Cleanliness, staff & service
Basic room. A sheet and a blanket no comforters so I had to get 2 blankets because the room was cold and we felt like you were just covered in a sheet. I was underwhelmed by the hotel. Service staff were nice. Close to airport. If you can take the shuttle to and from. We didn’t want to wait 30 minutes for the shuttle so cab was standard $15 to airport for less than 10 minute ride. You can’t get uber from the airport we were told. A cab ride to the old city is $35 and $20 uber ride back to hotel.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Hotel was fine but food service horrible
Hotel was fine. Normal Crowne Plaza experience. However, the restaurant was horrendous. Staff was rude and didn’t want to work or serve guests. It’s the only restaurant nearby so there were no other options. I expected better service from Crowne Plaza. Will only stay if don’t need to eat.
Stayed 1 night in Jan 2025

2/10 Terrible

Brandon

Stayed 3 nights in Dec 2024

10/10 Excellent

Luz Maria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel to stay at!
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good place. Even though needs an aesthetical upgrade is clean, quiet and with good atmosphere. Service and food are excelent. I would recommended BUT PLEASE add bottled water in the room.
Stayed 1 night in Jan 2025

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness
I've been staying here frequently for years. Unfortunately, this trip was a disappointment. They overbooked the rooms and we were forced to stay in an unacceptable room. Very dirty, mold, disgusting.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Atiba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quite clean and looked classy!
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The property and facilities are ok. The service at the bar & restaurant, terrible. More than. One hour for a hamburger.
Stayed 1 night in Dec 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful, room and facilities were great. The food wasn’t great, the buffet was definitely not fresh food.
Stayed 1 night in Jan 2025

8/10 Good

Liscelle

Stayed 1 night in Jan 2025

8/10 Good

Adriana

Stayed 1 night in Dec 2024