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Aparthotel

Citadines Shinjuku Tokyo

3.5 star property

Photo gallery for Citadines Shinjuku Tokyo

Exterior
Executive Studio, 2 Single Beds
Daily buffet breakfast for a fee
Lobby lounge
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym
  • Breakfast available

Explore the area

View map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪10 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪10 min walk‬
  • Place, Omoide Yokocho
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Studio (Double)

Studio (Double)

Studio (Double)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds

Studio, 2 Single Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Studio (Double)

Executive Studio (Double)

Executive Studio (Double)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Hotel Gracery Shinjuku
Shinjuku
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 5,063 reviews
The price is AU$180
29 June - 30 June
Hotel Gracery Shinjuku

About the area

Tokyo

A stay at Citadines Shinjuku Tokyo places you in the heart of Tokyo, within a 5-minute drive of Isetan Department Store Shinjuku and Omoide Yokocho. .This aparthotel is 3.8 mi (6.1 km) from Tokyo Tower and 4.9 mi (7.9 km) from Yanaka Cemetery.
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Isetan Department Store Shinjuku - 10 min walk - 0.9 km
  • Shinjuku Gyoen National Garden - 10 min walk - 0.9 km
  • Shinjuku Isetan - 12 min walk - 1.0 km
  • Samurai Museum - 13 min walk - 1.2 km
  • Omoide Yokocho - 15 min walk - 1.3 km

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Haneda Airport (HND) - 48 min drive

Restaurants

  • ‪カレー王国 けらら - ‬1 min walk
  • ‪小諸そば - ‬2 min walk
  • ‪BASARA - ‬2 min walk
  • ‪MIRIton cafe - ‬1 min walk
  • ‪とよ吉 - ‬2 min walk

About this property

Citadines Shinjuku Tokyo

Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Make yourself at home in one of the 160 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this aparthotel include a television in a common area, a reception hall, and a vending machine.
Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)
  • Cot: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 990 for children

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: JPY 7,260 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city centre
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Built in 2008
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • LED lighting
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for JPY 7260.0 per night

Cribs (infant beds) are available for JPY 550.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 990 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citadines Hotel Tokyo Shinjuku

Citadines Shinjuku Tokyo

Citadines Tokyo Shinjuku

Citadines Tokyo Hotel Shinjuku

Citadines Tokyo Shinjuku Hotel Shinjuku

Shinjuku Citadines Tokyo Hotel

Citadines Shinjuku Tokyo Aparthotel

Citadines Tokyo Shinjuku Hotel

Citanes Shinjuku Tokyo

Citadines Shinjuku Tokyo Tokyo

Citadines Shinjuku Tokyo Aparthotel

Citadines Shinjuku Tokyo Aparthotel Tokyo

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1766 out of 2888 reviews
Rating 8 - Good. 921 out of 2888 reviews
Rating 6 - Okay. 158 out of 2888 reviews
Rating 4 - Poor. 31 out of 2888 reviews
Rating 2 - Terrible. 12 out of 2888 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jodi

Liked: Cleanliness, property conditions & facilities
The room with tiny kitchen was great. Very clean and comfortable bed. Mini gym. Washer dryer access. Close to Many things. Staff was so helpful.
Stayed 5 nights in Feb 2026

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean, it has a small kitchenette with a microwave! They also have a laundry room . Would stay here again
Stayed 8 nights in Feb 2026

10/10 Excellent

KOOKIE, MINNEAPOLIS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are so lovely, and the rooms are spotless.
Stayed 9 nights in Feb 2026

8/10 Good

Louise

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. The hotel was very well run, extremely friendly and helpful by all the staff. The breakfast is basic but has everything I needed. Good location with a short walk to Shinjuku but far enough away that it's quiet at night. Local station was about a 5 minute walk which takes you straight to Tokyo main station.
Stayed 7 nights in Feb 2026

10/10 Excellent

Megan

Stayed 2 nights in Feb 2026

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location in quiet neighborhood but close to subway lines and walking to Shinjuku. Need to communicate housekeeping expectations with the front desk as they only pick up garbage daily. They will change towels or clean if you request.
Stayed 8 nights in Feb 2026

10/10 Excellent

Estefania

Stayed 5 nights in Jan 2026

10/10 Excellent

Judith

Stayed 5 nights in Feb 2026

4/10 Poor

david

Disliked: Amenities
They have 2 hotels with the same name in the same neighborhood. Confusing and frustrating.
Stayed 1 night in Feb 2026

10/10 Excellent

Eric

Stayed 4 nights in Nov 2025

10/10 Excellent

Leslie, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless and spacious rooms, beautiful service and convenient location
Stayed 6 nights in Feb 2026

10/10 Excellent

Sebastian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff and good location would reccomend
Stayed 10 nights in Feb 2026

10/10 Excellent

Bryn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable and spacious, staff was friendly and helpful, and location was great!
Stayed 1 night in Feb 2026

10/10 Excellent

Yair Othoniel, Zapopan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación a unas cuadras de la estación del Subway , buen precio para el tipo de hotel, los cuartos más grandes para el promedio de Japón, en general buena estancia
Stayed 6 nights in Feb 2026

10/10 Excellent

Rowena

Room big & clean
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Stayed 7 nights in Jan 2026

10/10 Excellent

Garland

I love asians
Stayed 11 nights in Oct 2025

10/10 Excellent

Jayden

Stayed 14 nights in Jan 2026

8/10 Good

Golda

Stayed 5 nights in Jan 2026

10/10 Excellent

Mathew

Liked: Cleanliness
Clean room, staff and amenities were amazing would recommend to anyone visiting Japan!
Stayed 4 nights in Jan 2026

10/10 Excellent

Heidi

Stayed 3 nights in Jan 2026

6/10 Okay

Wilson

Travelled with family
Breakfast was limited, room wasn’t very clean. Toilet smelled a bit, the last day, there was no water in the morning to shower or flush toilet.
Stayed 4 nights in Jan 2026

8/10 Good

Nam

Liked: Cleanliness, amenities
Good location, friendly staff.
Stayed 1 night in Jan 2026

2/10 Terrible

Manek

Disliked: Cleanliness, room comfort
NO WATER IN ROOM ANYWHERE
Stayed 1 night in Jan 2026

10/10 Excellent

Nathan

Stayed 3 nights in Jan 2026