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Citadines Shinjuku Tokyo

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Shinjuku Tokyo

Lobby
Flat-screen TV
Studio (Double) | Extra beds
Lobby lounge
Property entrance

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Isetan Department Store Shinjuku
    10 min walk
  • Shinjuku Gyoen National Garden
    15 min walk
  • Omoide Yokocho
    16 min walk
  • Tokyo (HND-Haneda)
    38 min drive

Room options

View all photos for Studio (Twin)

In-room safe, desk, blackout curtains, iron/ironing board

Studio (Twin)

  • 25 sq m
  • Studio
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio (Double)

Studio (Double)

Studio (Double)

  • 25 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Double)

In-room safe, desk, blackout curtains, iron/ironing board

Executive Studio (Double)

  • 27 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Twin)

Executive Studio (Twin)

Executive Studio (Twin)

  • 27 sq m
  • Studio
  • Sleeps 2
  • 2 Twin Beds

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 2

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About the area

Tokyo

A stay at Citadines Shinjuku Tokyo places you in the heart of Tokyo, within a 5-minute drive of Isetan Department Store Shinjuku and Omoide Yokocho. .This aparthotel is 2.7 mi (4.4 km) from Tokyo Anime Center and 3.8 mi (6.1 km) from Tokyo Tower.
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Isetan Department Store Shinjuku - 10 min walk - 0.9 km
  • Shinjuku Gyoen National Garden - 15 min walk - 1.3 km
  • Omoide Yokocho - 16 min walk - 1.4 km
  • Waseda University - 5 min drive - 3.5 km
  • Tokyo Tower - 6 min drive - 6.1 km

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • ‪さっぽろラーメン 桑名新宿御苑店 - ‬1 min walk
  • ‪つけ麺大成 - ‬1 min walk
  • ‪カレー王国けらら - ‬2 min walk
  • ‪辛麺華火新宿御苑店 - ‬1 min walk
  • ‪松屋 - ‬1 min walk

About this property

Citadines Shinjuku Tokyo

Suburban Tokyo aparthotel in Shinjuku with a 24-hour fitness center
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Make yourself at home in one of the 160 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this aparthotel include a television in a common area, a living plant wall, and a reception hall.
Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (JPY 2750 per night)

Family friendly

  • Cots (infant beds): JPY 550.0 per day
  • Children stay for free (see details)

Kitchenette

  • Fridge
  • Microwave
  • Water dispenser
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: JPY 1320 for adults and JPY 660 for children

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: JPY 4840.0 per day

Bathrooms

  • Combined shower/bath
  • Toilet with electronic bidet
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Towels provided
  • Free toiletries
  • Slippers

Entertainment

  • Flat-screen TV with satellite service
  • TV in a common area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 105
  • Step-free path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • Near a metro station
  • In the city centre
  • In the entertainment district
  • In the suburbs
  • In a regional park

Things to do

  • 24-hour fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Window guards

General

  • 160 rooms
  • 12 floors
  • 1 building
  • Built in 2008
  • Living plant wall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
A scheduled water outage will take place on November 26,2024 from 10AM - 5:30PM. All facilities that use water will not be available during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4840.0 per day
Cribs (infant beds) are available for JPY 550.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1320 for adults and JPY 660 for children
  • Self parking fee: JPY 2750 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1603 out of 2661 reviews" "
Rating 8 - Good. 877 out of 2661 reviews" "
Rating 6 - Okay. 143 out of 2661 reviews" "
Rating 4 - Poor. 27 out of 2661 reviews" "
Rating 2 - Terrible. 11 out of 2661 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, room comfort
Stayed 18 nights in Jul 2024

8/10 Good

Ross

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very english friendly and close to many eateries.
Stayed 4 nights in Jul 2024

10/10 Excellent

Bruno Rafael

Liked: Cleanliness, room comfort
Convenient location and nice rooms
Perfect location, easy access to the metro, and walkable to the shinjuku center and restaurants. The hotel took care of our luggage for the next trip and the Italian guy at the reception was very helpful with us. I recommend this property
Stayed 3 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
The rooms were very roomy and the staff very helpful
Stayed 9 nights in Jul 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close enough to the action to walk, but a cab is only 800 yen if you’re tired or hot. It was far enough away to be safe and quiet. The surrounding neighborhood restaurants are very nice.
Stayed 2 nights in Jul 2024

8/10 Good

David

Stayed 5 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Celine

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a great location, not too far from a subway station.
Stayed 5 nights in Jun 2024

10/10 Excellent

MICHELLE, Seattle

Stayed 4 nights in Jun 2024

10/10 Excellent

Alic Nadine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were big for Japan standards. We stayed at other hotels in Japan and this hotel had the biggest room. The staff was very nice and helpful. If I come to Japan again I will be staying here. There is a gym and laundry mat on site.
Stayed 14 nights in Jun 2024

6/10 Okay

Sanchit

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Citadines Shinjuku looks like a run down property. The reception was also looking very cramped up and many places in the hotel specially the flloor corridoes were have a foul smell. The carpets looked run down and there is a major overhaul required in teh hotel. The rooms were small but confortable enough compared to Tokyo standards. The amenities were sufficient. If the hygine part is taken careoff then it is a good hotel to stay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Sergey, Belleville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel located 5 mins from subway, good service, clean room.
Stayed 7 nights in Jun 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s in a quiet part of Shinjuku just 5 minutes from the metro so really convenient. Rooms are a good size, mattress and pillows were the best ever. I got such good sleep there.
Stayed 4 nights in Jun 2024

10/10 Excellent

Andrew Ernest

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Attentive staff
Stayed 14 nights in May 2024

10/10 Excellent

Anne

Travelled with family
Good location. Close to many restaurants and pubs.
Stayed 4 nights in Jun 2024

6/10 Okay

rochella

Disliked: Property conditions & facilities
The front desk was friendly and very helpful. However, after staying from other 3 hotels through out our trip this one is a bit disappointing, the room was outdated with no full length mirror. The carpet in front of room is already disintegrating. I guess we were paying for the location. Walking distance to Dotonbori.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Excellent hotel, roomy rooms with lots of storage, great location, and great staff. We will come back here next time in Shinjuku.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mire

Liked: Cleanliness, amenities, property conditions & facilities
I stayed during my business trip. The property is in excellent conditions and at an excellent location. People at the front desk are professional.
Stayed 3 nights in May 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and quite close to the subway line M. 9 minute walk to shinjuku
Stayed 10 nights in May 2024

10/10 Excellent

Lyka

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love that they have a gym and staff are extremely nice and helpful! My only complain is the breakfast dining area is too small and can get really crowded, also, buffet selection needs improvement. I don’t mind paying extra for a good breakfast.
Stayed 3 nights in May 2024

10/10 Excellent

Frances

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Cory

Liked: Cleanliness, property conditions & facilities
Good room for a good price.
Stayed 16 nights in Mar 2024

10/10 Excellent

Shireen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and property
Stayed 8 nights in May 2024