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Citadines Shinjuku Tokyo

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Shinjuku Tokyo

Lobby
Flat-screen TV
Studio (Double) | Extra beds
Lobby lounge
Property entrance

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Isetan Department Store Shinjuku
    10 min walk
  • つけ麺大成
    1 min walk
  • Shinjuku-gyoemmae Station
    7 min walk
  • Tokyo (HND-Haneda)
    38 min drive

Room options

View all photos for Studio (Twin)

In-room safe, desk, blackout curtains, iron/ironing board

Studio (Twin)

  • 25 sq m
  • Studio
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio (Double)

Studio (Double)

Studio (Double)

  • 25 sq m
  • Studio
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Studio (Double)

In-room safe, desk, blackout curtains, iron/ironing board

Executive Studio (Double)

  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Studio (Twin)

Executive Studio (Twin)

Executive Studio (Twin)

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Twin Beds

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 2

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The price is AU$286
for 1 room
includes taxes & fees
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About the area

Tokyo

A stay at Citadines Shinjuku Tokyo places you in the heart of Tokyo, within a 5-minute drive of Isetan Department Store Shinjuku and Omoide Yokocho. .This aparthotel is 3.8 mi (6.1 km) from Tokyo Tower and 4.9 mi (7.9 km) from Yanaka Cemetery.
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Isetan Department Store Shinjuku - 10 min walk
  • Shinjuku Gyoen National Garden - 15 min walk
  • Waseda University - 5 min drive
  • Meiji Jingu Shrine - 5 min drive
  • Tokyo Tower - 6 min drive

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • ‪さっぽろラーメン 桑名新宿御苑店 - ‬1 min walk
  • ‪つけ麺大成 - ‬1 min walk
  • ‪カレー王国けらら - ‬2 min walk
  • ‪辛麺華火新宿御苑店 - ‬1 min walk
  • ‪松屋 - ‬1 min walk

About this property

Citadines Shinjuku Tokyo

Suburban Tokyo aparthotel in Shinjuku with a 24-hour fitness center
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Make yourself at home in one of the 160 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this aparthotel include a television in a common area, a living plant wall, and a reception hall.
Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (JPY 2750 per night)

Family friendly

  • Cots (infant beds): JPY 550.0 per day
  • Children stay for free (see details)

Kitchenette

  • Fridge
  • Microwave
  • Electric kettle
  • Water dispenser
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: JPY 1320 for adults and JPY 660 for children

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: JPY 4840.0 per day

Bathrooms

  • Combined shower/bath
  • Toilet with electronic bidet
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Towels provided
  • Slippers
  • Free toiletries

Entertainment

  • Flat-screen TV with satellite service
  • TV in a common area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 105
  • Step-free path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a metro station
  • In the city centre
  • In the entertainment district
  • In the suburbs
  • In a regional park

Things to do

  • 24-hour fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Window guards

General

  • 160 rooms
  • 12 floors
  • 1 building
  • Built in 2008
  • Living plant wall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4840.0 per day
Cribs (infant beds) are available for JPY 550.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1320 for adults and JPY 660 for children
  • Self parking fee: JPY 2750 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1606 out of 2669 reviews" "
Rating 8 - Good. 881 out of 2669 reviews" "
Rating 6 - Okay. 144 out of 2669 reviews" "
Rating 4 - Poor. 27 out of 2669 reviews" "
Rating 2 - Terrible. 11 out of 2669 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ggggggggggfgggggggggggggg
Stayed 6 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Xiaoxi

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay. The price was a lot higher than initially advertised. It’s misleading.
Stayed 5 nights in Sep 2024

10/10 Excellent

Paula

Liked: Cleanliness, amenities, room comfort
Really enjoyed our 4 night stay, relatively spacious room, nice kitchenette, very clean. Very friendly staff. Within 500 meter of subway. I would absolutely stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Régent

Liked: Cleanliness, amenities, room comfort
Stayed 10 nights in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, room comfort
Stayed 10 nights in Sep 2024

10/10 Excellent

Jingyan, Wappingers Falls

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is very convenient. This hotel is only steps away from a bus station to Shinjuku and 8 min walking distance to the major subway stations. 7/11 is just around the corner. The staff there can speak fluent English. I found them very friendly too. One of lady front desk staff help me call the taxi to Shinjuku and show me the easy different options to the airport. They also help taped my broken luggage. Room is very clean. Enough space to put our 4 luggages inside the room.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
We’ve stayed at Citadines four years ago, and liked it well enough to return this year. The place is well maintained, very quiet, and with a great breakfast. A big part of the attraction is the front desk staff. They are very helpful and friendly. A big shoutout to Alessandro in particular, thanks for all your assistance!
Stayed 4 nights in Sep 2024

10/10 Excellent

ANITA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The service and helpfulness were impeccable. The room was very clean and spacious. Housekeeping was great and they provided a pair of bath robes daily. The room came with a small kitchenette which was great The only complaint was that we could not figure out the ventilation and the only way to get airflow was by turning on the AC. Everything else was excellent. We would go there again!
Stayed 6 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Excellent property with a friendly, professional staff. Property is comfortable, well designed and well maintained.
Stayed 4 nights in Sep 2024

8/10 Good

Glenn

Liked: Cleanliness, property conditions & facilities
All good
Stayed 3 nights in Aug 2024

10/10 Excellent

Aron

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Aug 2024

10/10 Excellent

TYRONE

Liked: Cleanliness, property conditions & facilities
Great option
Stayed 4 nights in Aug 2024

10/10 Excellent

allison

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

bob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel furnishes every detail needed for a pleasant and convenient stay. Truly friendly, efficient and knowledgeable staff. Thorough and polite daily maid service. Choice of soft and firm pillows. Large towels, first class shower control water flow, hot/cold adjusting unit. Convenient kitchenette. True black out drapes with overfold to really keep the light out. Large picture window and very efficient A/C system with fine tuning adjustment settings. Would definitely stay here again.
Stayed 9 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, room comfort
Stayed 18 nights in Jul 2024

8/10 Good

Ross

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very english friendly and close to many eateries.
Stayed 4 nights in Jul 2024

10/10 Excellent

Bruno Rafael

Liked: Cleanliness, room comfort
Convenient location and nice rooms
Perfect location, easy access to the metro, and walkable to the shinjuku center and restaurants. The hotel took care of our luggage for the next trip and the Italian guy at the reception was very helpful with us. I recommend this property
Stayed 3 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
The rooms were very roomy and the staff very helpful
Stayed 9 nights in Jul 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close enough to the action to walk, but a cab is only 800 yen if you’re tired or hot. It was far enough away to be safe and quiet. The surrounding neighborhood restaurants are very nice.
Stayed 2 nights in Jul 2024

8/10 Good

David

Stayed 5 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Celine

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a great location, not too far from a subway station.
Stayed 5 nights in Jun 2024