6/10 Okay
Sivakumar
Travelled with family
2 Jan 2025
Liked: Cleanliness, amenities
This was our first time checking into "Minn", and did not realize they have a self checkin process. We arrived 3 hrs ahead of our check-in time, and were asked to come back in 3 hrs to check in - which is ok. However, they had no proper way to hold our baggage for 3 hrs. They directed us to a storage closet by the front desk, but all racks were full. After a while, a staff member was sent to help us, who merely took the bags and moved them back into front desk sitting area (no concept of securing them away...they were there in the open for next 3-4 hrs). We could not get hot water in shower, but again - unfortunately there was no front desk or staff to reach out to. Overall, lack of staff coupled with their location (which was 12-15 mins away from nearest train station) was a disappointment.
Sivakumar
Stayed 2 nights in Dec 2024