10/10 Excellent
Ka Man Grace
28 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For lovers of subtle sophistication
Our recent stay at The Capitol Hotel Tokyu was nothing short of exceptional. We stayed in the Club Premier King room, which was incredibly spacious and thoughtfully appointed with every amenity you could need. From check-in to check-out, the service was flawless—every touchpoint, from the concierge and bell captains to housekeeping and the Club Lounge team, was handled with care and professionalism.
The Club Lounge deserves special mention. The team here is incredibly well-trained, with an impeccable attention to detail that elevated our experience. The food, drinks, and serene ambiance made it the perfect place to relax after a busy day in the city.
A special thank you to Ms. Takahara, who went above and beyond to assist us with local recommendations. She not only provided great suggestions but also found all the details we needed to make our plans seamless.
The hotel’s location is ideal—quiet yet central, with easy access to Tokyo’s attractions.
Beyond the practicalities, the hotel celebrates Japanese culture in the most beautiful ways, from the breathtaking ikebana displays in the lobby to its water-inspired design that adds a sense of tranquility throughout.
We’re already looking forward to returning and experiencing this exceptional hospitality again. Highly recommended!

Ka Man Grace
Stayed 1 night in Dec 2024