The Okura Tokyo

5.0 star property

Photo gallery for The Okura Tokyo

Exterior
Interior
Sauna, steam room, 1 treatment room, massages
Property entrance
In-room safe, desk, blackout curtains, soundproofing

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included

Explore the area

Map
2-10-4 Toranomon, Minato-ku, Tokyo, Tokyo, 105-0001
  • Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

Heritage Room Bath with view Twin Balcony (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Suite Twin (Breakfast & Club Lounge Access) 106sqm

  • 106 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Bath with view King Balcony (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Room Bath with view Twin 48sqm

  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Prestige Corner King 56sqm

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Room Twin 48sqm

  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Suite King (Breakfast & Club Lounge Access) 106sqm

  • 106 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Room Bath with view King 48sqm

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Suite Twin (Breakfast & Club Lounge Access) 96sqm

  • 96 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Twin (No club lounge access, No heritage benefit) Junior Suite 60sqm

  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Bath with view Twin (No club lounge access, No heritage benefit) Junior Suite 60sqm

  • 58 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Bath with view King (No club lounge access, No heritage benefit) Junior Suite 60sqm

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Room King (No club lounge access, No heritage benefit) Junior Suite 63sqm

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Room Bath with view Twin (Breakfast & Club Lounge Access) 48sqm

  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Corner Twin (Breakfast & Club Lounge Access) 56sqm

  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room Twin (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Suite King (Breakfast & Club Lounge Access) 120sqm

  • 120 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Room Bath with view King (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Corner Twin 56sqm

  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Suite Twin with Balcony (Breakfast & Club Lounge Access) 120sqm

  • 120 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room, King Non-smoking (Breakfast&Club Lounge Access&Minibar free) Junior Suite

  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Suite Twin (Breakfast & Club Lounge Access) 120sqm

  • 120 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Room Twin (Breakfast & Club Lounge Access) 48sqm

  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Room Bath with view King (Breakfast & Club Lounge Access) 48sqm

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Room Bath with view Twin (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Room King (Breakfast & Club Lounge Access) Junior Suite 63sqm

  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Room Bath with view King Upper floor 48sqm

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Room Bath with view Twin Upper floor 48sqm

  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Prestige Room Twin Upper floor 48sqm

  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Ambassador Suite (Breakfast & Club Lounge Access) 137sqm

  • 137 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Royal Suite (Breakfast & Club Lounge Access) 201sqm

  • 201 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the area

Tokyo

A stay at The Okura Tokyo places you in the heart of Tokyo, within a 5-minute drive of Tokyo Tower and Tokyo Imperial Palace. .This luxury hotel is 3.9 mi (6.2 km) from Tokyo Dome and 4 mi (6.4 km) from Ueno Park.

What's nearby

  • Tokyo Tower - 15 min walk - 1.3 km
  • Tokyo Midtown - 19 min walk - 1.6 km
  • Tokyo Imperial Palace - 2 min drive - 2.3 km
  • Tokyo Dome - 6 min drive - 6.3 km
  • Shinjuku Gyoen National Garden - 10 min drive - 9.5 km

Getting around

  • Kamiyacho Station - 6 min walk
  • Shimbashi Station - 20 min walk
  • Narita Intl. Airport (NRT) - 62 min drive

Restaurants

  • ‪Lobby Bar - ‬6 min walk
  • ‪桃花林 - ‬1 min walk
  • ‪すき家 - ‬2 min walk
  • ‪スターライト - ‬1 min walk
  • ‪Tully's Coffee - ‬3 min walk

About this property

The Okura Tokyo

Luxury hotel with 5 restaurants and a full-service spa
The Okura Tokyo offers 508 accommodations with espresso makers and safes. Flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 508 guestrooms featuring refrigerators and espresso makers. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Japanese cuisine at Yamazato, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokyo? This hotel has 32292 square feet (3000 square meters) of space consisting of a conference center and 9 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Yamazato - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner.
Sazanka - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Toh-Ka-Lin - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Orchid - This restaurant serves breakfast, lunch, and dinner. Open daily.
Nouvelle Epoque - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 6,000 for adults and JPY 6,000 for children
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Nouvelle Epoque
  • Orchid
  • Sazanka
  • Toh-Ka-Lin
  • Yamazato

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (32,292 square foot of space)

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The listed facilities fee applies to children ages 4-11 for access to the club lounge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

The listed children's breakfast fee is charged per child, per day for children under 12 booked in breakfast inclusive rate plans.

Optional extras

  • Fee for buffet breakfast: approximately JPY 6000 for adults and JPY 6000 for children
  • Airport shuttle fee: JPY 61000 per vehicle (maximum occupancy 2)
  • Rollaway bed fee: JPY 12650.0 per night
  • Facilities fee: JPY 4500 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 are not allowed in the Club Lounge after 5 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 13 years old are not allowed in the fitness facility
Guests under 13 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Okura Tokyo Hotel
Okura Hotel
Okura Tokyo
The Okura Tokyo Hotel
The Okura Tokyo Tokyo
The Okura Tokyo Hotel Tokyo
The Okura Tokyo (Open on September 12 2019)

The Okura Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 528 out of 609 reviews
Rating 8 - Good. 54 out of 609 reviews
Rating 6 - Okay. 11 out of 609 reviews
Rating 4 - Poor. 11 out of 609 reviews
Rating 2 - Terrible. 5 out of 609 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Okura Tokyo was fantastic. It maintains its iconic status and background, while still being extremely understated and welcoming. It ranks among the best luxury hotels I have stayed at, and I will definitely be coming back again when I get a chance. Thanks for an amazing stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around fantastic refuge in Tokyo
Such a beautiful hotel, with impeccable service. The breakfast was fantastic. We love the lap pool.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jean-Seok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is probably one of the best hotels in Tokyo. It is located at a very safe neighborhood given that there is the US embassy residence in front of the hotel. However, it was not that pedestrian-friendly because it is located on the top of the hill.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
things which can be improved
1. the air condition was very loud, even at Low fan mode. 2. The gym and public shower open from 6am to 10pm. Which i personally think is a bit too late (to open) and too early (to close); I don’t think having a staff stationed at the gym all the time is necessary to be honest. 3. Very limited room dining option
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel S

Stayed 5 nights in Dec 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the style of the hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Dalila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at The Okura twice in 2024 and I loved it both times! The staff are so kind and helpful, the breakfast options are always delicious, the rooms are so clean and beautifully designed along with the rest of the property. It's always a pleasure to stay at The Okura.
Stayed 5 nights in Dec 2024

10/10 Excellent

Eric Michel Francis, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
This would be my 3rd time staying at The Okura Tokyo. It’s not just a hotel, it’s an experience and the level of customer service is unparalleled. The amenities are fully loaded. Situated right across the U.S embassy. I highly recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Service is incredible
Stayed 10 nights in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Eriko

Stayed 1 night in Nov 2024

10/10 Excellent

Liyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary service started from helpful concierge team when arrived. Decent room space with nice Tokyo skyline view, room facilities are handy and well maintained, top class cleanness.
Stayed 2 nights in Nov 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Roberto, Nashville

Liked: Cleanliness, property conditions & facilities
The balcony room at the newer The Okura Heritage is stunning, with the best of amenities. The staff is hit and miss, while some are old school polite, many of them gave me the impression they did not like American guests, as the responded quite differently to the Japanese guests. The breakfast is slightly below average with limited options. I absolutely savor Japanese cuisine and found the recommended set menu at the Yamazato restaurant quite laking. However, the staff was wonderful and the view onto the garden nice. I would stay here again because of the rooms and simply accept that the overall politeness has faded over the years, or American tourists are tolerated, at best.
Stayed 4 nights in Nov 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okura Tokyo is my favorite hotel in Japan. The service is flawless, and the rooms are five-star quality. Since there are so many foreign embassies in the area, and the staff speaks English exceptionally, I think that foreigners will feel especially welcome. I strongly recommend a room with a bath view. Most other five-star hotels don't even offer these.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Love it, will recommend
Stayed 2 nights in Nov 2024

8/10 Good

jean, beverly hills

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from shopping
Stayed 2 nights in Oct 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The okura is my favorite hotel in the world!
Stayed 2 nights in Nov 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with impeccable service, the staff went above and beyond to ensure we had a great stay. The hotel is beautiful and was a very quiet place to relax after busy days exploring Tokyo, and our room was spacious, spotlessly clean and very comfortable with amazing views. The breakfast buffet was also excellent. Would definitely recommend if you want a special stay in Tokyo!
Stayed 4 nights in Oct 2024

10/10 Excellent

ngozi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

6/10 Okay

Chi-Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel but Not Worth It
The bottomline is that it was a very nice stay at the Okura Tokyo, but not worth its price tag of close to US$800 a night. For half of its price, there are many great hotels available in the nearby and surrounding areas in Tokyo.
Stayed 3 nights in Oct 2024