It felt like everything was done on the cheap. Skeleton crew for customer service, who seemed competent and were nice enough, just not enough of them. Constant line at front desk and only one person there. Folks seemed to be having enormously complicated check in or check out problems. Same at breakfast Saturday. No continental breakfast, but only one person to serve heated up “Starbucks” food. Towels in room were bare minimum and cheap. Laundry requires quarters, doesn’t take care, which requires trip to front desk, and see above about lines. Motel 6 level amenities but at Mariott prices. Saying all that, beds were comfortable, and that’s important, which is why I rated it two stars instead of one.