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Fiesta Americana Hacienda Ixtapan de La Sal

4.5 star property

Photo gallery for Fiesta Americana Hacienda Ixtapan de La Sal

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Pillow-top beds, in-room safe, desk, laptop workspace
Couples treatment room(s), sauna, steam room, body treatments
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Parking included
  • Gym
  • Pool

Explore the area

Map
Jose Maria Morelos 44, Fraccionamiento Bugambilias, Ixtapan de la Sal, MEX, 51900
  • Ixtapan Aquatic Park
    ‪8 min walk‬
  • Balneario Municipal
    ‪12 min walk‬
  • Tonatico Municipal Pool
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Terrace

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Terrace

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Pool View

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Garden View

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Mountain View

  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Ixtapan de la Sal

When you stay at Fiesta Americana Ixtapan de la Sal in Ixtapan de la Sal, you'll be in the mountains and 25.4 mi (40.9 km) from Ruins of Teotenango. .This family-friendly hotel is within the region of Zacango Zoo.

What's nearby

  • Ixtapan Aquatic Park - 8 min walk - 0.7 km
  • Balneario Municipal - 12 min walk - 1.1 km
  • Tonatico Municipal Pool - 6 min drive - 4.5 km
  • Our Lady of Tonatico Church - 7 min drive - 6.1 km
  • La Estrella Caves - 18 min drive - 16.2 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 65 min drive

Restaurants

  • ‪Ixtapan de la Sal - ‬11 min walk
  • ‪Restaurante - Arcoiris - ‬8 min walk
  • ‪Los tulipanes - ‬8 min walk
  • ‪Restaurante los Soles-Marriott Ixtapan - ‬2 min walk
  • ‪Pepes Pizza Pasta - ‬12 min walk

About this property

Fiesta Americana Hacienda Ixtapan de La Sal

Luxury hotel with 2 outdoor pools and a full-service spa
Fiesta Americana Ixtapan de la Sal offers 189 accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 32-inch plasma televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a 24-hour health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Stay in one of 189 guestrooms featuring plasma televisions. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by Moxaico for lunch, dinner, or brunch, where this restaurant specializes in local and international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Ixtapan de la Sal? This hotel has 4069 square feet (378 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Moxaico - This fine-dining restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Stelaris Coktail Lounge - This rooftop bar specializes in American cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Pool Bar - This poolside cocktail bar specializes in American cuisine and serves lunch only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, uncovered valet parking on site
  • Secured, covered parking on site (USD 7 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: USD 24 for adults and USD 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Moxaico
  • Pool Bar
  • Stelaris Coktail Lounge

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour health club
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Table tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (4,069 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (51 centimetre high)
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 8:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 1 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Hallway
  • Sauna
  • Spa
  • Hot tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 12 for children
  • Covered self parking fee: USD 7 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 8:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadbolt lock

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ixtapan Del Sol

Fiesta Americana Hacienda Ixtapan de La Sal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 1005 reviews
Rating 8 - Good. 263 out of 1005 reviews
Rating 6 - Okay. 117 out of 1005 reviews
Rating 4 - Poor. 69 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Victor

Liked: Room comfort

Too expensive vs what they offer

They emailed me, told them we were staying for our anniversary but they didnt prepare anything. Common areas need repair. Bar was closed at 10pm on independence day of all days! Definitely not worth the price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in Jun 2024

2/10 Terrible

JAVIER

Business traveller
Liked: Cleanliness
Disliked: Staff & service
My wife had food poison, I requested to talked to the GM twice he never showed up.
Stayed 1 night in Sep 2024

8/10 Good

Carolina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good spot for a family vacation
Stayed 5 nights in Jul 2024

6/10 Okay

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Large hotel with friendly staff. The facility itself could use renovations. Overall a family vacation spot. I would recommend a more intimate hotel for a couple or anyone looking for a more tranquil experience.
Stayed 5 nights in Jul 2024

4/10 Poor

Maria Estela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible!

The hotel is in pretty bad shape. We only spent one night there, and had to switch rooms once, in the middle of the night because the bathroom faucet was not working properly and leaked to the point of flooding the room. We were moved to a room that had an old, broken mattress and a non-working toilet. When we complained early the following morning, we negotiated free breakfast and a late checkout (which was the least they could do, given that we did not get a working bathroom or a proper bed). They agreed, but later called to say that we should only take one of the two things. This was a family trip, and we were planning to have a good time. Instead, we kept getting angry at the hotel all the time!
Stayed 1 night in Jul 2024

8/10 Good

Ryan

Stayed 1 night in Jul 2024

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, super friendly. Very clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience in the hotel.
Stayed 2 nights in Jun 2024

6/10 Okay

JORGE RIVA PALACIO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

JEREMY

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
J
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

Shigueru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mejoraron mucho desde mi última visita hace ya varios años.
Stayed 1 night in Apr 2024

10/10 Excellent

Gerardo

Stayed 1 night in Apr 2024

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Gardens
Stayed 2 nights in Mar 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ixtapan de la Sal is known for its thermal waters, but the hotel has none. I think this was not clearly advertised. The hotel does not shine for its architecture and it’s not close to town. I think it’s okay for events or families coming for a weekend.
Stayed 1 night in Feb 2024

10/10 Excellent

Betzy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Maria

Stayed 3 nights in Dec 2023

6/10 Okay

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
En general bien, pero hay áreas que están desgastadas y sin mantenimiento como la alberca de niños, el piso está destruido prácticamente y puede ocasionar accidentes en los usuarios, principalmente en niños, las albercas no estaban limpias, la mesa de hockey está en muy mal estado, el staff muy bien, pero en al menos un par de ocasiones muy lenta la atención en el restaurante, además de que ahora cada amenidad (go karts, ping pong cancha de tenis, etc. ) tiene un costo adicional y la verdad es que ni siquiera están las instalaciones en buen estado
Stayed 3 nights in Nov 2023

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

LARISA FRINE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Muchas zonas requieren mantenimiento o quizás hasta renovación: alberca infantil, juegos y hasta el piso de varios edificios. Falta personal para un hotel tan grande, pero el que está es atento y procura resolver todo con lo que tiene a la mano.
Stayed 3 nights in Sep 2023

10/10 Excellent

JIN SOO

Stayed 1 night in Sep 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to relax. I love spending time here with family.
Stayed 8 nights in Aug 2023