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Ixtapan de la Sal Marriott Hotel & Spa

4.5 star property

Photo gallery for Ixtapan de la Sal Marriott Hotel & Spa

Indoor pool, 2 outdoor pools, pool loungers
Balcony
Property entrance
View from room
Room, 2 Queen Beds, Balcony, Mountain View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Hot tub
  • Spa
  • Gym
  • Laundry

Explore the area

Map
Jose Ma. Morelos s/n, Fraccionamiento Bugambilias, Ixtapan de la Sal, MEX, 51900
  • Ixtapan Aquatic Park
    ‪8 min walk‬
  • Balneario Municipal
    ‪12 min walk‬
  • Tonatico Municipal Pool
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, Mountain View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Mountain View

  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Mountain View

Room, 2 Queen Beds, Balcony, Mountain View

Room, 2 Queen Beds, Balcony, Mountain View

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Pool View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Pool View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Balcony, Pool View

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ixtapan de la Sal

When you stay at Ixtapan de la Sal Marriott Hotel & Spa in Ixtapan de la Sal, you'll be in the mountains, within a 15-minute walk of Ixtapan Aquatic Park and Balneario Municipal. .This family-friendly hotel is 2.8 mi (4.4 km) from Tonatico Municipal Pool and 3.7 mi (6 km) from Our Lady of Tonatico Church.

What's nearby

  • Ixtapan Aquatic Park - 8 min walk - 0.7 km
  • Balneario Municipal - 12 min walk - 1.1 km
  • Tonatico Municipal Pool - 6 min drive - 4.5 km
  • La Estrella Caves - 18 min drive - 16.2 km
  • Grutas de Cacahuamilpa National Park - 25 min drive - 28.4 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 77 min drive

Restaurants

  • ‪Ixtapan de la Sal - ‬11 min walk
  • ‪Restaurante - Arcoiris - ‬8 min walk
  • ‪Los tulipanes - ‬8 min walk
  • ‪Restaurante los Soles-Marriott Ixtapan - ‬2 min walk
  • ‪Pepes Pizza Pasta - ‬12 min walk

About this property

Ixtapan de la Sal Marriott Hotel & Spa

Luxury hotel with 2 outdoor pools and a full-service spa
Ixtapan de la Sal Marriott Hotel & Spa offers 189 accommodations with iPod docking stations and safes. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch plasma televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Ixtapan de la Sal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor tennis court and a 24-hour health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 189 guestrooms featuring iPod docking stations and plasma televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and an outdoor tennis court. This hotel also features wireless internet access (surcharge), concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy international cuisine at Orange Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are served on weekends from 8:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Ixtapan de la Sal? This hotel has 17760 square feet (1650 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 8:00 AM and noon on weekends.
Orange Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
El Mercadito Deli Cafe - Overlooking the garden, this bistro specializes in international cuisine and serves lunch and dinner. Open daily.
Limoneros - Overlooking the garden, this bar specializes in international cuisine and serves lunch and dinner. Open daily.
Grillos Pool Bar - This poolside bar specializes in international cuisine and serves lunch only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Shopping centre shuttle (surcharge)
  • Parking on site (surcharge)
  • Valet parking on site (USD 9 per day)

Food and drink

  • Weekend buffet breakfast available 8:00 AM to noon for a fee: USD 15 for adults and USD 11 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mercadito Deli Cafe
  • Grillos Pool Bar
  • Limoneros
  • Orange Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Children's club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (17,760 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar near toilet (51 centimetre high)
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels
  • IPod dock

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 20 2025 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa
  • Hot tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 11 for children
  • Valet parking fee: USD 9 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadbolt lock

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Ixtapan Del Sol

Ixtapan de la Sal Marriott Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 500 out of 1006 reviews
Rating 8 - Good. 262 out of 1006 reviews
Rating 6 - Okay. 117 out of 1006 reviews
Rating 4 - Poor. 69 out of 1006 reviews
Rating 2 - Terrible. 58 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Victor

Liked: Room comfort
Too expensive vs what they offer
They emailed me, told them we were staying for our anniversary but they didnt prepare anything. Common areas need repair. Bar was closed at 10pm on independence day of all days! Definitely not worth the price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in Jun 2024

2/10 Terrible

JAVIER

Business traveller
Liked: Cleanliness
Disliked: Staff & service
My wife had food poison, I requested to talked to the GM twice he never showed up.
Stayed 1 night in Sep 2024

8/10 Good

Carolina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good spot for a family vacation
Stayed 5 nights in Jul 2024

6/10 Okay

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Large hotel with friendly staff. The facility itself could use renovations. Overall a family vacation spot. I would recommend a more intimate hotel for a couple or anyone looking for a more tranquil experience.
Stayed 5 nights in Jul 2024

4/10 Poor

Maria Estela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible!
The hotel is in pretty bad shape. We only spent one night there, and had to switch rooms once, in the middle of the night because the bathroom faucet was not working properly and leaked to the point of flooding the room. We were moved to a room that had an old, broken mattress and a non-working toilet. When we complained early the following morning, we negotiated free breakfast and a late checkout (which was the least they could do, given that we did not get a working bathroom or a proper bed). They agreed, but later called to say that we should only take one of the two things. This was a family trip, and we were planning to have a good time. Instead, we kept getting angry at the hotel all the time!
Stayed 1 night in Jul 2024

8/10 Good

Ryan

Stayed 1 night in Jul 2024

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, super friendly. Very clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience in the hotel.
Stayed 2 nights in Jun 2024

6/10 Okay

JORGE RIVA PALACIO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

JEREMY

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
J
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

Shigueru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mejoraron mucho desde mi última visita hace ya varios años.
Stayed 1 night in Apr 2024

10/10 Excellent

Gerardo

Stayed 1 night in Apr 2024

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Gardens
Stayed 2 nights in Mar 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ixtapan de la Sal is known for its thermal waters, but the hotel has none. I think this was not clearly advertised. The hotel does not shine for its architecture and it’s not close to town. I think it’s okay for events or families coming for a weekend.
Stayed 1 night in Feb 2024

10/10 Excellent

Betzy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Maria

Stayed 3 nights in Dec 2023

6/10 Okay

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
En general bien, pero hay áreas que están desgastadas y sin mantenimiento como la alberca de niños, el piso está destruido prácticamente y puede ocasionar accidentes en los usuarios, principalmente en niños, las albercas no estaban limpias, la mesa de hockey está en muy mal estado, el staff muy bien, pero en al menos un par de ocasiones muy lenta la atención en el restaurante, además de que ahora cada amenidad (go karts, ping pong cancha de tenis, etc. ) tiene un costo adicional y la verdad es que ni siquiera están las instalaciones en buen estado
Stayed 3 nights in Nov 2023

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

LARISA FRINE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Muchas zonas requieren mantenimiento o quizás hasta renovación: alberca infantil, juegos y hasta el piso de varios edificios. Falta personal para un hotel tan grande, pero el que está es atento y procura resolver todo con lo que tiene a la mano.
Stayed 3 nights in Sep 2023

10/10 Excellent

JIN SOO

Stayed 1 night in Sep 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to relax. I love spending time here with family.
Stayed 8 nights in Aug 2023