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Room type Options Nightly price Book
Deluxe Room
1170 square metres
1 King Bed 1 Queen Sofa Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Double Room
1170 square metres
2 Queen Beds 1 Queen Sofa Bed
Room sleeps 4 guests
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with 2 outdoor pools and 4 spa tubs

Popular property highlights

Free self parking
Free WiFi
Business centre

With a stay at KO'OLEBIL in Tonalá, you'll be by the sea, and 29.9 mi (48.2 km) from La Sepultura Biosphere Reserve and 31.1 mi (50.1 km) from Iglesia Vieja.

Treat yourself to a stay in one of the 18 individually furnished guestrooms, featuring heated floors and flat-screen televisions. Your room comes with a pillowtop bed, and all rooms are furnished with single sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and separate sitting areas, as well as phones with free local calls.

Dip into one of the 2 outdoor swimming pools or 4 spa tubs and enjoy other recreational amenities, which include a lazy river. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 9:00 AM to 11:00 AM for a fee.

The front desk is staffed during limited hours. Free self parking is available onsite.

Languages spoken

  • Spanish

Show all languages

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 18
  • Breakfast available (surcharge)
  • Television in common areas
  • Garden
  • Children's pool
  • Front desk (limited hours)
  • Business centre
  • Porter
  • Designated smoking areas
  • Pool umbrellas
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Lazy river
  • Number of outdoor pools - 2
  • Number of spa tubs - 4
  • Free self parking
  • Computer station
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Beach shuttle (surcharge)
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Nature reserve
  • Proposal/romance packages available
  • Banquet hall
  • Uncovered parking
  • Secured parking
  • Outdoor furniture
  • Walkway to water
  • No accessible shuttle
  • Number of accessible parking spaces 2
  • Front entrance ramp

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • Spanish

Parking

Free self parking

Room Amenities

KO'OLEBIL offers 18 air-conditioned accommodations with safes and complimentary toiletries. These individually furnished accommodations have separate sitting areas and include single sofa beds. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and bidets. This Tonalá hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Air conditioning
  • Television
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Separate sitting area
  • Sofa bed
  • Premium TV channels
  • Wireless internet access
  • Bidet
  • Shower only
  • Hair dryer (on request)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Pillowtop mattress
  • TV size 55
  • TV size (measurement) inch
  • Rainfall showerhead
  • Sofa bed size single
  • Towels provided
  • Linens provided
  • Highchair
  • Number of bathrooms: 1
  • Housekeeping on request
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Laptop-friendly workspace
  • Heated floors
  • Lowered power points in bathroom
  • Grab bar – Near toilet
  • Grab bar – In shower
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
  • Wardrobe
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Travel cot
  • Tile flooring in room

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:00 AM.

KO'OLEBIL has a restaurant on site.

Nearby Things to do

  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Ecotours nearby
  • Kayaking on site
  • Boat tours nearby
  • Motor boating nearby
  • Fishing nearby
  • Swimming nearby
  • Water sports equipment
  • Canoeing nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 5:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

No lifts

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 8:00 AM

Front desk closes daily at 10:00 PM

Debit cards

Events/parties allowed

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Guests must register online prior to arrival

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 115 to 170 for adults, and MXN 70 to 120 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • KO'OLEBIL Hotel
  • KO'OLEBIL Tonalá
  • KO'OLEBIL Hotel Tonalá

We should mention

Pool access available from 8:00 AM to 10:00 PM.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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