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 Toronto •1 Room
 Toronto • 1 Room
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Shangri-La Toronto

5.0 out of 5.0
188 University Avenue, Toronto, ON 1800 781 504
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Wifi
Pets
Business
Laundry
Smoke Free
More
Room type Options Nightly price Book
Photo of room
Suite, 1 Bedroom, City View
Room with view
59 square metres
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
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Presidential Suite, Balcony (Shangri-La)
Room with view
204 square metres
2 King Beds
Room sleeps 4 guests
(up to 3 children)
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Photo of room
Signature Suite (Specialty)
Room with view
87 square metres
1 King Bed
Room sleeps 4 guests
(up to 3 children)
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Photo of room
Premier Room, 1 King Bed, City View
Room with view
51 square metres
1 King Bed
Room sleeps 1 guest
(up to 1 child)
Select dates to see price
Photo of room
Presidential Suite, Balcony (Owner)
Room with view
102 square metres
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Executive Room, 1 King Bed, Terrace, City View
Room with view
48 square metres
1 King Bed
Room sleeps 1 guest
(up to 1 child)
Select dates to see price
Photo of room
Suite (Garden)
59 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Executive Room, 2 Queen Beds
Room with view
48 square metres
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
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Photo of room
Deluxe Suite, 1 Bedroom
Room with view
76 square metres
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Premier Room, 2 Queen Beds
Room with view
51 square metres
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Executive Room, 1 King Bed
Room with view
48 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Deluxe Room, 1 King Bed
Room with view
42 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Premier Room, 1 King Bed
Room with view
51 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury Toronto hotel in Downtown Toronto with 2 restaurants

Popular property highlights

Free WiFi
Pets allowed
24-hour business centre
Laundry facilities
Smoke-free property

With a stay at Shangri-La Toronto, you'll be centrally located in Toronto, steps from Queen Street West and 10 minutes by foot from CF Toronto Eaton Centre. This luxury hotel is 0.6 mi (1 km) from Rogers Centre and 0.6 mi (1 km) from Ripley's Aquarium of Canada.

Make yourself at home in one of the 202 guestrooms featuring iPads and minibars. 48-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at Bosk, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Shangri-La Toronto

188 University Avenue, Toronto, ON M5H 0A3

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from July 2 to July 28:

  • Spa

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Hair salon
  • ATM/banking
  • Concierge services
  • Total number of rooms - 202
  • Number of floors - 66
  • Airport transport (surcharge)
  • Conference space
  • Fireplace in lobby
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Swimming pool
  • Full-service spa
  • Internet access in public areas - high speed
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Express check-in
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2012
  • Number of restaurants - 2
  • 24-hour business centre
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Turkish bath/Hammam
  • Valet parking (surcharge)
  • Number of bars/lounges - 2
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Free pool cabanas
  • 24-hour fitness facilities
  • Terrace
  • Babysitting or childcare (surcharge)
  • Electric car charging station
  • Ballroom
  • Banquet hall
  • Reception hall
  • Food and water bowls

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Languages spoken

  • English
  • French
  • Spanish
  • Japanese
  • Russian
  • Korean
  • Chinese (Mandarin)

Parking

Valet parking (surcharge)

Room Amenities

Shangri-La Toronto offers 202 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Television
  • Alarm clock
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay films
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Free WiFi
  • Pillow menu
  • LCD TV
  • TV size 48
  • TV size (measurement) inch
  • Deep soaking bathtub
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • iPad
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Heated floor
  • Wardrobe
  • Toothbrush and toothpaste available on request

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Bosk - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Lobby Lounge - This lobby lounge serves breakfast only. Open daily.

Giovane Caffe - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Things to do

  • Hiking/biking trails nearby
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Sports massage

Accessibility

  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 19

Check-in time ends at 5:00 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of CAD 125 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 1 total (up to 50 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

No rollaway/extra beds available

No cots (infant beds) available

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 11

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 72 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Mobile key entry is not available

Food service has been amended for enhanced safety

Guests must provide health documentation

Guests must provide proof of COVID-19 vaccination

COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Advance notice recommended for guests arriving by car

Hotel Names

  • Hotel Shangri-la Toronto
  • Shangri-la Hotel Toronto
  • Shangri-la Toronto
  • Shangri-la Toronto Hotel
  • Toronto Hotel Shangri-la
  • Toronto Shangri-la
  • Toronto Shangri-la Hotel
  • Shangri la Hotel Toronto

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

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