4/10 Poor
Mark
Travelled with family
29 Oct 2024
Liked: Cleanliness
Disliked: Room comfort
Average hotel with average facilities.
The hotel was average at best. The drinks menu was ok, limited options and cocktails were all pre mixes. The food did not hang together, it was all random options so hard to make a meal. The restaurants were just buffets, in fact the Spanish option was exactly the same as the main buffet! Really disappointed. The hair dryer didn’t work, after 2 mins it cut out and then when I asked for someone to look at it they simply stated ‘it’s rubbish we know, it over heats’ - great! Kids club was good, it operated 10.30 - 12.45 and then 2.30 - 4pm. Our son enjoyed it. He would have liked to be involved in the games but was told you need to be 13 to play darts with rubber arrows, bit disappointing. Overall a basic hotel with basic facilities. It was expensive for what you got! Oh and there is NO waterpark, it says ‘free water park access’ as if there is a water park, there is not, it’s a baby splash park, again very misleading and disappointing
Mark
Stayed 5 nights in Oct 2024
